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Secware_Tech6

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Everything posted by Secware_Tech6

  1. without knowing hw its programmed i would suggest you have turned on chime on a circuit. best way is to check that, if its not that, then id suggest removing all cabling and linking everything out, to see if the beep still occurs.
  2. any pro bellbox will be fine. Have a look at the ventcroft units.
  3. Biax Sure send it back then please note RMA 1247641 on the box. Support
  4. Kiani No problem can you let me know the reason for the return?
  5. Page 23 of the engineer manual
  6. Roy they did go out today. James
  7. id still suggest you have a back, lid or screw tamper that needs adjusting correctly.
  8. Id expect its a badly adjusted tamper switch but if it is faulty you need to request an RMA, once its authorised we will swap the faulty part. However all returns are tested, so be sure its faulty please. You can test it by linking out the bell tamper in the panel. Support
  9. 1. The 24 is a slimmed own version, id advise you use a 48 as a minimum. A lot of functional;ity is removed form the 24. On the 48 you can connect the network reciever onto the bus. YOu do not need an additional interface. However (working from memory here) the 24 wont accept the network reciever. 2. Yes 3. Yes and Yes, however texecom no longer import batteries and our stock has been exhausted. Have a look at one of the other 7A/h 4. Yes 5. Most cases. The E is an economy version and quieter 6. No, no-one makes a backplate with a battery powered led built in. Support
  10. Roy Sorry for the delay in getting back to you, as i assumed this was being dealt with by returns. I have now looked into this and will try to get them sent out today. If not it will be tomorrow now, but i will let you know as soon as they are despatched. Im sorry about this Roy, i shoudl of kept an eye on your return as it was non standard James
  11. ST = Connect to strobe - R = connect to T SW = connect to B V+ = Connect to D V- Connect to A Support
  12. ah. i will have to check then sorry. i would of said it did include. James
  13. Not all modems are compatible. But usually they should be ok. Often its a configuration error at the panel end. Is the panel answering the call correctly? Do you have broadband filters on both ends etc.
  14. All those devices will come with the lithium batteries required. SUpport
  15. Im sorry its not a unit we stock. Support
  16. thanks i will look into it on tuesday. James
  17. Tom I have emailed you the relevant download file. Support
  18. sorry about that, returns will swap it for you.
  19. the 2-20 has a smaller end station than the 44, but both are metal panels.
  20. Roy. I will check for you on tuesday. James
  21. minimum order is 5 where did you get 25 from? Support
  22. i see yes you need a uniersal transmitter to send your hardwired (door conatcts i assume) to the homelink. You can use any std hardwired sounder with the homelink.
  23. If there is a product that we dont list, if you let us know we will either order in and stock or offer as a special order item only, (ie longer lead time) re will the 2 products work on a galaxy with portal, yes they will. Support
  24. if you want to send signals from rf devices, weather they be contacts, pirs etc you need some form of reciever. You can either use a stand alone reciever which is designed to be wired into a control panel or a integrated reciever. You will need some form of panel etc, else how will you arm/disarm it, silence it etc. Support

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