Everything posted by Secware_Tech6
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which battery for ADE Accenta Mini Gen4 with LCD Keypad?
while the pcb etc will support upto a 7A/h battery the case will only accommodate a 2.1A/h. this is a physical size issue only ie it won't fit in the compact case. Support
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Monitor compatibility
all montors that are pal or CCIR (ie this one) are 1v p to p. However the lower end usnits do not have looping outputs, ie you cannot feed another monitor of this one. Also the 75 Ohm is a termination and is not switchable on lower end units. You only need a swithable 75 Ohm termination resistor if you have multiple monitors on a feed, due to only the last item requiring the termination resistor. Support
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Intruder alarm recommendations please
hensoa they are 2 detectors however as you note you can use the vibro side in lathing mode so that you can have more than 1 per circuit. It is better to have 1 device per circuit but obvioulsy this does increase the cost. 28 zones is not uncommon but a lot of people (non approved installers etc) just pt a lad of detectors on 1 circuit to lower the cost. This is obviously not ideal. Yes they can be in any dry location, however id be extremely cautious about usiong vibration detectors on a shed, ie wind, rain, hail etc. They do an rf keyfob if thats what you mean but you would need a wireless expander for the premier to accept these. There are no external keypads, however as long as the location is dry it will be fine. Support
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Intruder alarm recommendations please
i would avoid wireless innitially. But it depends on the freq they may be jamming on. Id expect them to be very high freq, not 400-900 MHz. However if they then this may cause issues. (a fly past wouldnt but if they were to jam your freq for a long period of time that would) your only choice then is hardwired. ID have alook at the texecom premier 48 and up, you will need relevant expanders so that you have 1 device per circuit. YOu will need 1 keypad per entrance. Have a look at proximity fob/tag as this will be the easiest to use. SUpport
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Please help, can't get Optima Compact to set with program 2
you need to enable the other part sets. Have a look in the manual and there are setting types for each part set. You will notice part set 2 is defaulted to 'none' ie disabled. Support
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Scantronic transformer Hum??
that sounds ok, however i waqs meaning the xurrent draw of the dc side (ie put meter in series with battery and remove mains power, check resultanct dc current draw.) Support
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Replacing defunct Menvier TS700 system
We cannot provide engineering manuals for products not purchased on your account im afraid. Also have a look at the homelink 55 as this comes with a wireless expander, or the galaxy 2-20 wireless starter kit.
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Scantronic transformer Hum??
they do vibrate, a faulty transformer is when the laminations of the transformer buzz (ie the transformer itself) but your system could be overloaded (not by design ie your equipment is fine) by a fault. You need to test the day mode current to ensure its correct. Also a faulty battery can draw too much current you might want to check the charge current also. Support
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Scantronic transformer Hum??
SOunds like it isnt the transformer but the case vibrating. It isnt over loaded is it? ie what is the standby current of the system?
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Programming Eurosec CPX LCD display
EN systems are now not allowed to show status to level 1 users, ie people without codes. This is a requirement of en50131 Support
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Wired PIR with curtain lens
tenbob In short i wouldnt the sunlight alone would cause an issue in that location.
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Risco Agility
tenbob The risco agility is only available to registed and trained installers. We cannot have this currently on the website. This is a restriction from risco themselves. Support
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scantronic 9651
The bigger panels (ie not the 9651) do have additional zone types so you can achieve this. But im afraid you need a more advanced panel. SUpport
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wintex download corrupted
Robin I have emailed you the file compressed with the older zip algo. Support
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Scantronic transformer Hum??
phlize Some buzz is normal and all transformers buzz slightly. The metal box of the 9651 will also slightly amplify it. But it may be too loud its impossible to say from here lol as i cant hear it. You may try 2 things first 1. ensure the screws/bolts holding the transformer are tight. 2. ensure panel is well fixed to the wall and no part is slightly sprung (to test 2 just slightly loosen all the fixing screws and see if it goes quieter) but this is a temp test the panel must be securly fixed. As a last resort if you have really sensitive hearing and its not a faulty transformer you will need to damp the transformer where it mounts the control panel. Small rubber washers are best and need to be inserted between the 2. If the vibrations are the lid, backplate etc then you can remove these by adjustment. If the transformer is faulty and is delaminating (the bits of metal in the former are vibrating together) then we will replace it. Hope that sort of helps Support
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payment with paypal bis
There are currently only 2 payment methods for outside the uk. one is paypal the other is bank transfer. Credit card is only accepted (non paypal transaction) for uk cards. Support
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payment with paypal bis
id agree i wouldnt take any risks either. i dont know what they are saying etc all i can say is that we get hundreds of paypal payments without issues. When checking out and selecting paypal they paypal site will offer various choices. I cant help with paypal issues as they take control of the transaction after you press the paypal button it is not handled by our site.
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Simple wired alarm with GSM?
Id have a look at the powermax for a wireless solution or the texecom premier for a wired one. Alternativly the galaxy 2-20 includes an onboard modem for texting via the landline
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payment with paypal bis
No i wouldnt do that. WHat they are talking about us sending paymants via email. We have hundreds of paypal orders and we havnt done this before. I would have a look about paying from balance etc in paypal when checking out.
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payement with paypal
you should be able to select pay from balance. The payment pages are controlled by paypal not us im afraid. Support
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PIR's not flashing
unless you are disableing your leds remotely that is not a function of the panel etc. SUpport
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Scantronic 9651 on-board battery.
That battery is not replaceable, if and when it fails. YOu are right it is to maintain settings and logs Support
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Intruder alarm
The wisdom does not include the gsm and due to low demand we dont stock it. so in light of the above id recommend the powermax+ system.
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Questions about your cameras and recorder
The temp range is approx -10 to +50 so will be fine in most applications The software that comes with the btr is not limited but some higher end features are not available on the btr as its a budget machine etc. Yes you can view and playback etc over ip. You will need to set up your router etc to allaw remote access to the machine. A good way to do this if unsure is to use vpn. SUpport
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Honeywell LED remote keypad into Optima Compact
id suggest you have a problem on the 'sound' cable to your kepads. Test by disconnecting all keypad wiring and testing with a short (approx 1m) of cable from the panel to the keypad. If you still get no tones, send an email to technical@securitywarehouse.co.uk and we will arrange an rma number to swap it. Support