Secware_Tech6

Roy they did go out today. James

id still suggest you have a back, lid or screw tamper that needs adjusting correctly.

Id expect its a badly adjusted tamper switch but if it is faulty you need to request an RMA, once its authorised we will swap the faulty part. However all returns are tested, so be sure its faulty please. You can test it by linking out the bell tamper in the panel. Support

1. The 24 is a slimmed own version, id advise you use a 48 as a minimum. A lot of functional;ity is removed form the 24. On the 48 you can connect the network reciever onto the bus. YOu do not need an additional interface. However (working from memory here) the 24 wont accept the network reciever. 2. Yes 3. Yes and Yes, however texecom no longer import batteries and our stock has been exhausted. Have a look at one of the other 7A/h 4. Yes 5. Most cases. The E is an economy version and quieter 6. No, no-one makes a backplate with a battery powered led built in. Support

Roy Sorry for the delay in getting back to you, as i assumed this was being dealt with by returns. I have now looked into this and will try to get them sent out today. If not it will be tomorrow now, but i will let you know as soon as they are despatched. Im sorry about this Roy, i shoudl of kept an eye on your return as it was non standard James

ST = Connect to strobe - R = connect to T SW = connect to B V+ = Connect to D V- Connect to A Support

ah. i will have to check then sorry. i would of said it did include. James

Not all modems are compatible. But usually they should be ok. Often its a configuration error at the panel end. Is the panel answering the call correctly? Do you have broadband filters on both ends etc.

All those devices will come with the lithium batteries required. SUpport

Im sorry its not a unit we stock. Support

thanks i will look into it on tuesday. James

Tom I have emailed you the relevant download file. Support

sorry about that, returns will swap it for you.

the 2-20 has a smaller end station than the 44, but both are metal panels.

Glad to help

Roy. I will check for you on tuesday. James

minimum order is 5 where did you get 25 from? Support

i see yes you need a uniersal transmitter to send your hardwired (door conatcts i assume) to the homelink. You can use any std hardwired sounder with the homelink.

If there is a product that we dont list, if you let us know we will either order in and stock or offer as a special order item only, (ie longer lead time) re will the 2 products work on a galaxy with portal, yes they will. Support

if you want to send signals from rf devices, weather they be contacts, pirs etc you need some form of reciever. You can either use a stand alone reciever which is designed to be wired into a control panel or a integrated reciever. You will need some form of panel etc, else how will you arm/disarm it, silence it etc. Support

Dave Please use RMA 1247639 James

Just to update. We checked the packing system cctv and can see that your sounder was indeed not shipped. This was shipped today and should be with tomorrow. Sorry for this Support

Have a look here. http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_41&products_id=1267 Support

Ok Dave Let me know the order number and ill raise an RMA for it. Once you have that if you send it back to us (RMA noted on the outside of the box) we will either repair or replace etc. Send it back with the adaptor, box etc. James Support

We will SB, dont worry. James