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Everything posted by Secware_Tech6

  1. If its one you purchased from us drop us a support ticket and we can help. If not try thesecurityinstaller.co.uk
  2. The panel has a total output you need to allow headroom and battery recharge current from flat. Never run a system at 100% be like running the stereo at 10 wr hours a day 365 days etc
  3. Yes just be careful on the current demand of the system There isnt yet but id expect it. There is concern on 'free' apps (they cost to develop and maintain ec) reliability. The free ones have often have downtime issues vs the supported ones
  4. It must be connected to the dcm. You could shunt out the door contact with the lock relay but its better for door forced monitoring to go to the dcm Are these dcm's setup for 2 reader (single door mode)?
  5. Unfortunately when a panel goes end of life there isnt really an option. Although it has done 15 years!
  6. Are you sure you have a gen4 accenta? Can you upload a pic of the panel and keypads?
  7. Something like this? https://store.securitywarehouse.co.uk/product/tkc-160-precision-timer/pt160/
  8. I'd check the output of the psu when it's OK and when failed. That will confirm if it's the psu. It could also be overloading if something is taking too much current. Again multimeter will confirm
  9. Secware_Tech6


    Hi Gough Sorry this is mainly for tech issues have you raised a ticket on your account? I can create that for you for sales support if needed.
  10. You can but you need a texecom installer cloud account. The com IP allows for direct connection.
  11. Not that I know to. Cotag have high read range for passive but most hi range stuff is active or do you mean 50mm not 50cm?
  12. Enter the manager code then enter, scroll through the events and press enter. That should put you into manager menu. Then select timed set and press enter. Arm the system in the usual way, but do complete the set.
  13. You will need active cards for that range. What's the application?
  14. Have you acknowledged the warning in the relevant group with a manager code?
  15. The best way to test smoke detectors is with a solo test kit. No Climb Solo 823 Smoke & Cordless Heat Detector Test Set 9.3 m [SOLO823-101] - £1,280.58 : Security Warehouse. Security Supplies. Cheap Prices for Texecom, Pyronix, Visonic, Scantronic, Honeywell, Online Security Products, Trade Prices, Cheap Suppliers of Texecom, Honeywell, Pyronix, Visonic, Scantronic, Cooper, Dedicated Micros, GJD, Voltek, Risco, Rokonet, Dualcom. You can just use Smoke Sabre Smoke Detector Tester SS-01 - Security Warehouse but be careful of the amount used as all testing sprays will clog
  16. No. The old castle rf stuff was innovonic based though
  17. Secware_Tech6


    Hi veena I'm afraid I'm not allowed to discuss how to effectively disable an alarm system. You can imagine it would be useful info to burglars etc
  18. Voltek stuff is pretty solid especially the switchers
  19. As Stu really doubt there is a wiring issue, get your installer to test and reuse it. Always use a wire if you can.
  20. I'd be cautious of those units as they don't seem to be meet 50131 They maybe OK I don't see a dt will help a movement sensor isn't intelligent enough to determine object size ie pet vs human crawling etc.
  21. I'm not a fan of pet sensors anyway but I'm afraid I don't know of a ceiling detector. You can of course use a standard sensor with ceiling bracket. The best way in any system with pets is peremiter protection not space protection
  22. Agreed I doubt both sensors are faulty
  23. Also when powering off will also reset the sensors
  24. I would suggest it's a sensor if adjusting the lux brings it back. Have you tried another lux input from another sensor?
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