Everything posted by Secware_Tech6
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Texecom Premier 48 Upload/Download
Not all modems are compatible. But usually they should be ok. Often its a configuration error at the panel end. Is the panel answering the call correctly? Do you have broadband filters on both ends etc.
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Batteries for Domonial Devices
All those devices will come with the lithium batteries required. SUpport
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Parts for a Vigilon Compact
Im sorry its not a unit we stock. Support
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MAG2P
thanks i will look into it on tuesday. James
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Wintex Download Link
Tom I have emailed you the relevant download file. Support
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MAG2P
sorry about that, returns will swap it for you.
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Type of Galaxy G2-44 Panel - Metal or Plastic?
the 2-20 has a smaller end station than the 44, but both are metal panels.
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Proposed self install Homelink 75.
Glad to help
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Contact & Returs
Roy. I will check for you on tuesday. James
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gardtec tags
minimum order is 5 where did you get 25 from? Support
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Proposed self install Homelink 75.
i see yes you need a uniersal transmitter to send your hardwired (door conatcts i assume) to the homelink. You can use any std hardwired sounder with the homelink.
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Glass Break Detector Compatibility
If there is a product that we dont list, if you let us know we will either order in and stock or offer as a special order item only, (ie longer lead time) re will the 2 products work on a galaxy with portal, yes they will. Support
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Proposed self install Homelink 75.
if you want to send signals from rf devices, weather they be contacts, pirs etc you need some form of reciever. You can either use a stand alone reciever which is designed to be wired into a control panel or a integrated reciever. You will need some form of panel etc, else how will you arm/disarm it, silence it etc. Support
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Problem with Panasonic BLC-20
Dave Please use RMA 1247639 James
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Incomplete Order NO: 12785
Just to update. We checked the packing system cctv and can see that your sounder was indeed not shipped. This was shipped today and should be with tomorrow. Sorry for this Support
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gardtec tags
Have a look here. http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_41&products_id=1267 Support
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Problem with Panasonic BLC-20
Ok Dave Let me know the order number and ill raise an RMA for it. Once you have that if you send it back to us (RMA noted on the outside of the box) we will either repair or replace etc. Send it back with the adaptor, box etc. James Support
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Incomplete Order NO: 12785
We will SB, dont worry. James
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Problem with Panasonic BLC-20
cant comment on that but i have attached the full manual for the blc20 have a look at page 108. If you still get no joy i will get an rma number for you. bl-c20 manual.pdf
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Visonic MKP-150
Your quite right. Yes we can, i will ask sales to add the product.
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replacement system advice
no you need to size the battery depeding on the system current etc, upto 7A/h. Most people do just use a 7A/h as it saves the calcs etc
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Videx 3011 Telephone Handset
Henry. Depending on the wiring config you could have ac call or tone call. It depends on the system. I would advise you get a pro in to have a look for you, as they are not always simple swaps.
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replacement system advice
on the homelink 55 you can indded use rf fobs.
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Anti fraud measure: unverified Pay Pal account, please advise
we can only check an account is verified manually. The automated system only shows if the account was verified etc at the time of ordering. Once you let us know you have now verified your order we can check and update the order status. I have checked with paypal and can see your account is now verified. I have unstalled the order. Support
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Incomplete Order NO: 12785
sb, i will have to look at the packing cctv to see what happened etc. Leave it with me. James