Secware_Tech6

Hi Adrian, The 8SP399SA does not have this option on the panel, the only way you can get it to operate this way is to order a seperate speech dailer, the ADE Informa is made by the same supplier if you wanted to keep it that way, I hope this as answered your query, please do not hesiate to ask, if you need anything further Kind regards Elaine However the Risco Eurosec CPX does have a built in dialler http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=579

Hi just a quick question does the above control panel come with the ability to call or text you if your alarm has been activated or do you have to buy extra parts? As screwfix are advertising it comes with Voice alerts up to 3 telephone numbers when alarm is activated.

Hi Carl, Yes we have these in stock on the website Hope this is ok for you Kind regards Elaine http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=643

i have a 2 zone touch control 12v 120ma power supply unit with the code gjd exp mk4 printed on the board, it is only putting out 4/5 volts do you have these in stock. thanks Carl

Ok now i dont understand. If you have spare zones why do you want to zone split? If you dont have spare zones, does the system have more than 1 door contact, could you series those onto the same circuit to free one up? or replace an existing sensor with a latching one?

Hi Duncan Both of these units will be ok with the older controller Hope this answers your question Regards Elaine

Can you please tell me which one of these two products, GJD Mini Opal External PIR or Opal XL 12V PIR 35 m works with an older version of a GJD controller - it has a 6 wire configuration. The old ones - have disintegrated lenses due to UV light - they have GJD on the inside of the housings and they have a pan-tilt PIR but no model number if this helps. I've looked on your site regarding the new types of controllers which are very similar to the type that have been installed. Once I know if either are compatible I will need to order.

Hi Tom I am afriad that this panel is not available any more, so I can not help you with a replacement remote key pad at this time Regards Elaine

Hi there, I have a Securit 900c alarm panel and require a replacement keypad do you sell a keypad for this model, if so can you provide me with a cost and part number so that i can order one from you. many thanks....Tom

Due to increased demand and higher traffice etc, we have, over this weekend upgraded the hardware on our servers. We are sorry for any outages that occured but this will result in a faster more responsive website during busy times. James Tech Support

Hi Ted The manual is available from the website under Accenta Hope this helps Regards Elaine Link http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1173

I have lost the manual that came with the Accenta 6 when it was installed some years ago. The Alarm is still functioning perfectly. Is it possible to obtain a new manual?

Hi Sanjeev Yes our keyfobs run on 868mhz Hope this helps Regards Elaine

hello, could you tell me what frequency your texecom intelligent keyfobs are? I have an 868mhz intelligent receiver and i want to make sure they match. thankyou sanj

Hi Leonard Yes that is compatable with your system, hope this helps you Kind regards Elaine

Hello, I have a Scantronic system consisting of a 9448 end station and 9427 RKP. I wish to add a further RKP and the only RKP apparently available is 9427EUR-80. Is this suitable?

Hi Androulla The part number for the PIR that you need is on the website 520R and the cost is

I have the above alarm unit & have been told that I need new PIR detectors. please can you give me a quote as to how much the PIR's are for the above unit.. PIR type 433. thanks

Imran The Y-cam night will work in the day just fine. However it is an IP camera and will require a pc/laptop/compatible mobile phone etc to view. Support

Hi There. I am hoping that you could please help me. I am interested in purchasing the Y-Cam Infrared Nightvision Wireless, however I have noticed that the product is sold out. Is this true?, if so when would you likely to have more stock. Also, could this product be used in the daytime or would I need the Y-Cam White. Ideally I would want something to view the baby and if possible a video reciever instead of connecting to a PC to look at the baby everytime. Thank you

Hi Derek 1) the TSNET will take the proxtr1 plug in reader 2) I am afraid the only fire detector they do for intruder alarms is the M12 but that is not a carbon monoxide, I only now of the standalone units 3) Again I am afriad I dont know of a pet friendly 360 degree pir 4) Microwave/PIR are normally best fitted in a conservatry, as it combines the detection of body movement and heat to provide the best performance in telling which is actual and false alarms I hope this is of help to you Kind regards Elaine

I am currently designing system for my home.System will include fire detection. I require help with some of the system before placing order. 1. The panel I have selected is the Menvier TS590 which you sell complete with keypad. I would like to use prox tags with this system. Can you advise if the keypad will take the TSNET proxtr1 reader plugin? 2. Can you advise if you have in your reange carbon monoxide gas detectors which can be used with the alarm panel. I know that cooper produce one fopr their wireless system? 3. Do you have within your PIR detector range a 360 degree detector which is pet friendly? I could not find one when searching. 4. can you advise in what zones you might use a combined microwave and PIR detector? Appreciate your help

Tom Do you have any additional infomation, ie leading up infomation etc. Have you checked the ac input on the powermax? James SUpport

My system is now indicating \"trouble\"...\"AC failure...fuse failure\" The ac is connected and the supply is good. the manual says the powermax has 2 internal fuses that automatically reset. But still the trouble message is there. I am assuming its now running on the battery and will be dead within the next day. please help.

Hi Ray Yes you can down load a free manual from the site all you need to do is go through the procedure and add to cart then it will allow you to down load the scantronic 9448 manual that you need. Hope this helps you out Kind regards Elaine See below link http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1023