Secware_Tech6

Can you please tell me which one of these two products, GJD Mini Opal External PIR or Opal XL 12V PIR 35 m works with an older version of a GJD controller - it has a 6 wire configuration. The old ones - have disintegrated lenses due to UV light - they have GJD on the inside of the housings and they have a pan-tilt PIR but no model number if this helps. I've looked on your site regarding the new types of controllers which are very similar to the type that have been installed. Once I know if either are compatible I will need to order.

Hi Tom I am afriad that this panel is not available any more, so I can not help you with a replacement remote key pad at this time Regards Elaine

Hi there, I have a Securit 900c alarm panel and require a replacement keypad do you sell a keypad for this model, if so can you provide me with a cost and part number so that i can order one from you. many thanks....Tom

Due to increased demand and higher traffice etc, we have, over this weekend upgraded the hardware on our servers. We are sorry for any outages that occured but this will result in a faster more responsive website during busy times. James Tech Support

Hi Ted The manual is available from the website under Accenta Hope this helps Regards Elaine Link http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1173

I have lost the manual that came with the Accenta 6 when it was installed some years ago. The Alarm is still functioning perfectly. Is it possible to obtain a new manual?

Hi Sanjeev Yes our keyfobs run on 868mhz Hope this helps Regards Elaine

hello, could you tell me what frequency your texecom intelligent keyfobs are? I have an 868mhz intelligent receiver and i want to make sure they match. thankyou sanj

Hi Leonard Yes that is compatable with your system, hope this helps you Kind regards Elaine

Hello, I have a Scantronic system consisting of a 9448 end station and 9427 RKP. I wish to add a further RKP and the only RKP apparently available is 9427EUR-80. Is this suitable?

Hi Androulla The part number for the PIR that you need is on the website 520R and the cost is

I have the above alarm unit & have been told that I need new PIR detectors. please can you give me a quote as to how much the PIR's are for the above unit.. PIR type 433. thanks

Imran The Y-cam night will work in the day just fine. However it is an IP camera and will require a pc/laptop/compatible mobile phone etc to view. Support

Hi There. I am hoping that you could please help me. I am interested in purchasing the Y-Cam Infrared Nightvision Wireless, however I have noticed that the product is sold out. Is this true?, if so when would you likely to have more stock. Also, could this product be used in the daytime or would I need the Y-Cam White. Ideally I would want something to view the baby and if possible a video reciever instead of connecting to a PC to look at the baby everytime. Thank you

Hi Derek 1) the TSNET will take the proxtr1 plug in reader 2) I am afraid the only fire detector they do for intruder alarms is the M12 but that is not a carbon monoxide, I only now of the standalone units 3) Again I am afriad I dont know of a pet friendly 360 degree pir 4) Microwave/PIR are normally best fitted in a conservatry, as it combines the detection of body movement and heat to provide the best performance in telling which is actual and false alarms I hope this is of help to you Kind regards Elaine

I am currently designing system for my home.System will include fire detection. I require help with some of the system before placing order. 1. The panel I have selected is the Menvier TS590 which you sell complete with keypad. I would like to use prox tags with this system. Can you advise if the keypad will take the TSNET proxtr1 reader plugin? 2. Can you advise if you have in your reange carbon monoxide gas detectors which can be used with the alarm panel. I know that cooper produce one fopr their wireless system? 3. Do you have within your PIR detector range a 360 degree detector which is pet friendly? I could not find one when searching. 4. can you advise in what zones you might use a combined microwave and PIR detector? Appreciate your help

Tom Do you have any additional infomation, ie leading up infomation etc. Have you checked the ac input on the powermax? James SUpport

My system is now indicating \"trouble\"...\"AC failure...fuse failure\" The ac is connected and the supply is good. the manual says the powermax has 2 internal fuses that automatically reset. But still the trouble message is there. I am assuming its now running on the battery and will be dead within the next day. please help.

Hi Ray Yes you can down load a free manual from the site all you need to do is go through the procedure and add to cart then it will allow you to down load the scantronic 9448 manual that you need. Hope this helps you out Kind regards Elaine See below link http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1023

Hello, I would be grateful if you could help me in any way with my problem as outlined as follows. My son has recently moved into a house with an existing burgular alarm. Unfortunately, the alarm control box doesn't have any manufacturers name or address. The only markings on the front of the box is what appears to be "9448". The original owners didn't leave any details regarding the alarm and we are unable to contact them. After speaking to a number of alarm installers, it seems that the alarm might be manufactured by scantronic. In the hope that this is correct I wanted to try to obtain a user manual so that we could find out how to reset the memory to factory settings ( what ever they are) before putting a new code into it. I found your website and saw your offer to your customers to see the manuals. Is there any way that I might be able to see them? Any help you can provide will be greatly appreciated.

HI Seamus Yes it is based on each parcel, but the website at the end of your order will then tell you your carriage cost Hope this answers your query Regards Elaine

Hi You state that the standard delivery charge does not apply to N.Ireland, Do you ave a pricing structure or is based per parcel post Seamus

Sonia The wiring diagram comes with the audio unit. And will depend on your system config. There is no std wiring other than number to number. Support

Regarding my recent order No 1xxxx of the Videx 3011 hand set, I have received the hand set but it contains no subsequent wiring diagram. Can you supply me with one or link to info or give info how to connect. Many thanks

Im sorry we have no stock of 433Mhz visonic equipment. James Support