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Secware_Tech6

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Everything posted by Secware_Tech6

  1. Secware_Tech6
    It has lost comms with the panel. Is the panel powered up correctly?
  2. Secware_Tech6
    No i dont recognise those. Do you have a picture of the parts?
  3. Secware_Tech6
    No. You will need a hybrid system. As you have some hard wired zones you will need a panel that supports both wired and non wired devices
  4. Secware_Tech6
    Got it. They are not s-video cameras but may be using an s-video connector. It looks like its 12v, 0v, video and audio down the 4 wires. I doubt you will find anything compatible but id test the cables on a conventional dvr and and a multimeter. But for the quality of those cameras and what a new one costs i dont think its cost effective to keep them
  5. Secware_Tech6
    If its not powered and is new then i wouldnt worry yet. Power it up with just the keypad connected and test
  6. Secware_Tech6
    Oh sorry i thought you said it was giving off a burning smell
  7. Secware_Tech6
    No im wondering if you have overloaded your panel. SW products are professional products they are not designed for DIY installation and we cannot support DIY users.
  8. Secware_Tech6
    Im afraid we cant say in a public forum due to the security implications. If you let us know ur order number?
  9. Secware_Tech6
    as above id say you have another device ie a fob that is reporting low battery
  10. Secware_Tech6
    Its normal practice to have this delay at 10-30 minutes. Not seconds? Why do you need it so fast?
  11. Secware_Tech6
    Assuming you have conventional heads and not addressable then yes. Is the current panel a c-tec
  12. Secware_Tech6
    Id concur that the fault is with the bell. When you get the new one id test it first on a battery your panel maybe outputting too much voltage or maybe even ac etc.
  13. Secware_Tech6
    Im afraid that unit isnt known to us. Maybe a picture of it would help. Could you upload one?
  14. Secware_Tech6
    You can but how are you powering the detectors.
  15. Secware_Tech6
    Not that i know of. Is the battery ok in the panel. You may have high AC or interference from lifghts etc.
  16. Secware_Tech6
    Its a Form C relay so Both
  17. Secware_Tech6
    Id try power cycling the reader. Ie power the system down and back up.
  18. Secware_Tech6
    Its an obsolete part. You cant get them new in uk.
  19. Secware_Tech6
    All SPI keys come with the latest current version of galaxy firmware
  20. Secware_Tech6
    Id agree id of thought it wouldnt need an APN but the fact its sending, to me does not suggest a fault with the gsm module etc. What format are you using in the command?
  21. Secware_Tech6
    YOu will have to use the bell output. As the speaker terminals are AC and designed to be used with a speaker not a dc sounder
  22. Secware_Tech6
    We cant allow downloads fo engineers manuals from the forum. They can be sent via the ticket system assuming you have previousl;y purchased this panel. But the user is available here. http://www.thesecurityinstaller.co.uk/community/files/file/1203-avantiuser/
  23. Secware_Tech6
    Are you having an issue with a ticket?
  24. Secware_Tech6
    Those are designed for panels with an SABT input. ID suggest due to the age and or non standard panel you have it doesn not have these inputs. You will need to wire the tamp return to a relay and wire the clean contacts of that relay into the tamper on zone 1. ID also be sure that the panel has the power to run a SAB unit
  25. Secware_Tech6
    The APN details much match the SIM provider. ie if an o2 sim it will need 92's APN details entering.Id suggest its a config iuuse or code etc as the module is working.
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