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I am struggling to contact the customer service and it has been more than a week I have been updating my ticket dily without any answer from the customer support. I bought a product and I suspect there might be an issue with the product, customer service have asked me to contact the manufacturer for the same. I believe securitywarehouse should be responsible to sort the faulty product with the manufacturer and not me. I have even told that I didnt like the product I want to return it back within 14 days of the purchase but they are not responding now even after me requesting the answer on the daily basis. Have some one faced the similar issue I am really frustrated with the customer service...