Intruder Alarms

My company has a Scantronic 9752 Product 152/196 alarm system and we need to get some additional alarm fobs. Are the Cooper Prox tags (Product 11/113) the correct ones?

I also need a manual on how to program GJD wireless PIR's to the reciever. I bought them from you a while ago but the receiver has lost it programming.

Hi Have installed this Powermax plus quick fit , all is working but it comes up with a trouble fault of Tamper open on Zone 30. This Zone is not used and the resistors are crossing the Z29 GND and Z30GND , could you advise how to resolve this? The panel is arming

Do you do the optex detectors with optional heaters?

I am trying to install Scantronic 9448EUR-90 board with two Takex MS100E multi pattern sensors connected in series on Zone 2 (all other zones are disabled) and Elmdene Quartz 1000live sounder. My problem is that control panel shows temper fault - all boxes are closed, all cable connections verified. If I reset the panel by disconnecting battery and main supply the temper light will go off Zone 2 light will go on and when you try to set the alarm with users code the temper lights come up on again. Could somebody recommend how I can solved the problem?

The latest Dimension Installation Manual (just sent to me by Honeywell) does not mention this portal, but in relation to the RF Rio advises the installer to refer to the instructions that come with the modules. There are no instructions provided with the Portal on registering the devices. The Keypad asks for the serial numbers of the devices, but none of the devices actually identifies any of its numbers as serial numbers. The unique numbers on the D0800M wireless door magnets are too long to be accepted by the keypad. The only numeric-only unique numbers on the DTP18M devices (on a sticky label on the side of the batteries) appear to be accepted but their signals are…

I am looking to replace my current alarm system with a new modern system. One of my main requirements is to allow remote access to the system, and so I am looking at the Scantronic i-on 40. Although all of my sensors are wired the wireless capability will be handy if I have to upgrade in the future. I also require SMS messaging through GSM and PSTN so would be looking to also install these modules as well as one extra wireless keypad. My main concern at the moment is how the wired sensors and PIRs are connected to the i-on 40 system to ensure it will work with my current installation. Can you provide any information as to how the zones are wired on the system, or are …

Could you please suggest correct replacesment battery for eurosec CPX control panel

I have decided to upgrade my old PIRs, I have looked at the honeywell range but I think they are to big at 90mm long. Could you suggest a nice neat small pir that is not to intrusive for domestic use and of a good make. Is there a suitable pir for use in a conservorty.

I purchased 2 M12 smoke detectors from you, which I wish to use with the Honeywell Accenta Mini Gen4 security system. The engineers manual shows 2 wires, to a smoke detector with a relay base for output to intruder system. On the M12 do I use the 0v +12v terminals or the fire zone?

Which battery do i need to order?

Item Scantronic 9651UK with 9941 keypad. I installed this control unit to replace another 9651 unit which had developed a fault. After installation I tried to exit the 'Installer Mode' and the unit reported 'Zone Flt' on zones Z01 through Z08 and the Service LED is permanently illuminated. I have checked power to the Ziper intruder detectors and circuit continuity for the FSLs and they seem to be OK. I did notice that the 9651 unit had a manufacturer's date of Jan 05, so it seems to have been in storage for some considerable time but that aside I would appreciate some assistance in identifying where the problem lies and if it is a defective unit, getting it swapped out.…

I have just orderd a ADE Optima gen4 8 zone from you. It will replace a c&k Active 5. I have the Engineers code for engineering mode. The problem is I can not stop the bell box from sounding when I disconect the bell wiring or when I try to open the bell box. The bell box was fitted and suppled by Abacus and is about 3 years old. I hope you can advise . Kind regards

Do you supply a vandal resistant keypad that has either a USB or RS232 interface. USB is preferred. I think that the Storm 1000 keypad does have an RS232 output. Can you confirm this,and could you get stock of this item if you do not already ? Thanks in advance.

I have a Simon3 alarm 433mhz and was wondering if your advertised sensor (Risco wisdom wireless door sensor 433mhz sensor)will work as a replacement and should the simon3 alarm learn this new sensor?

I have a GC Simon wireless alarm system (model: 60-911-010-4-IE) and one of my door sensors has developed a problem and needs to be replaced. However I am having great difficulty in sourcing a suitable replacement. I did by a recommended replacement from the USA but this did not work. I think because the system I have is 433Mhz and the new sensor was 319Mhz. Can you recommend a replacement sensor and where I may purchase same. Thanks in advance and regards

I would like to install either a Honeywell Galaxy 2-20 or 2-44. The house is very large with detached garages 10m away. Because the majority of the house floors can not be lifted and the decoration disturbed a wireless system must be fitted. This does not seem to be a problem for the Galaxy G2. Initial assessment suggest that in excess of 40 wireless detectors are required (dual-tec, door contacts, smoke alarms etc). As far as I can tell from the Honeywell specs there is no limit to the number of wireless detectors that can be added to the system, is this correct? Without doing a detailed RF site survey I anticipate that 2 RF portals will be required, the …

Hi, I'm looking for the firmware update 6.50 on SPI Key "SOF-096-E1-650" for the GD96 released in Feb. Will you have this available at some point, as it enables the RF keyfobs ?

Would the Risco Novagard 6 Blue Live Backplate work with the ADE Honeywell Accenta Metal Gen4 with LCD Keypad or what sounder should one use with this control panel thanks

Hello, I've just unpacked my second Sterling 10 remote LCD keypad, and found out that the little spring on the tamper switch is missing ( order 19838 ). this causes continue "Tamper" alarm on my central unit. Is it possible to send me a spare spring? Best regards, Robert.

From product information on the manufacturer's website I was under the impression that the backup battery was supplied with the Scantronic i-on 40. Since this is not the case can you recommend a suitable battery for this system?

Hi, hoping you can help. Following a recent burglary thought I'd try and fix my alarm system! I've currently got a 12 year old Optima system that doesn't really work. Wondering if a new battery would fix it, or should I simply replace the unit with an upgrade? I have a number of wired sensors around the home, not sure if I should replace or keep? External sounder may also need an upgrade, as well as placing an additional box on the front of the house, not sure if I should fit a dummy box,or wire in an additional sounder? Added consideration, I would like to alarm my garage, thought I could use old box? but would need door sensors x 3, as birds get in etc. I'm basically wo…

All i need is a powermax Plus panel on its own , i do not want a kit. Can you stock just the panel only?

hi i had a security company around my house the other day and they said i needed 6ea.- Optex RX-40 PT a magnetic reed contact for front door would the item below be suitable 1ea.- CQR Freewave Universal Door Contact and a oml-dt-x6 quad passive infrared detector do you have one of these and would al of these sensors work on the control unit 1ea.- ADE Honeywell Accenta Mini Gen4 with LCD Keypad would like to order this immediately

gard-tec cpx but not sure if it has the facility to listen to hear or speak through the speechdialler?