Intruder Alarms

Hello I wonder about a product that you sell. The product is Risco Wisdom Wireless PIR, model RWT920. Is this product for 868MHz or for 433MHz? I need this product for 868MHz, is this the right product for 868MHz? Best Regards Martin Sweden

Dear sirs, I have an intruder alarm as above. It has two wired remote keypads. Is the Accenta rkp still available or is there a current alternative that will work with this system? Thank you,

Hi I am trying to download technical manual for the Scantronic 9448 from your website, is it possible for me to do that? We need to change a battery on one of these systems,and have ordered one from your company, on order no:xxxx. Any information would be useful. Best regards

Hello from Germany, I am going to buy a home-security-system from your shop and need some information on programming and controlling the system via PC. There is the Scantronic homelink 75 which seems to be connectable to PC via USB is there a control-software included in your package ? And second the Risco Wisdom - nothing to see about PC-connection and Software in you shop ? Would you please inform me about this two sets, thank you and regards Helmut

I have just moved into a house in Windsor that has a Scantronic 9454 system. The previous owner left the manual, but no other information about the system. Can you tell me whether Scantronics is still in business? If they are not, has anyone taken over servicing their installations? If so, would it be possible to arrange an engineer to visit to reset the system and enable us to use it. Hope you can help.

I have recently moved to this property which employs a 9427eur-80 rkp grade 1 fire alarm. Unfortunately there are no instructions on how to operate this alarm and I am wondering if you could possibly supply some information regarding it's operation etc. I understand that the house was built about 4 years ago. Thankyou in advance and wishing you all a happy new year.

I am having problems with my scantronic intruder alarm system, and is having problems to find some one in my area to fix it. Would you have a list of repaires in my area which is in upper edmonton London N18. Thanking you Michael

I bought a complete system from you towards the end of September (orders 12995 and 13006) and have recently installed the alarm in our new house. All is well except that I get I am getting SETTING FAULTS showing on the LCD keypad from the zones that are on the exit route. System sets and unsets correctly despite this. Have I made a mistake somewhere? I have checked the manual and searched the internet but can find no mention of setting faults anywhere. Hope you can help or point me in the right direction. Many thanks.

Reading the tecnical specification for the honeywell Accenta compact it says its maximum battery size is 2.1 A/h. As 2.1 A/h are getting harder to find, (ie they are now 2.2 or 2.3 A/h) is the size critical or is there a slight tolerance?

I have a need to add 2 (ideally 3) door contacts onto a single zone on a texecom premier 48. I have tried putting resistors in each device but this wont work. I have looked in the manual and its not very detailed. It it possible or do i need to buy an expander such as the 8xe? Thanks Eddie

HI I recently purchased a Menvier SD3 order number 3122 and have been having issues with it reporting 'line fail' I have checked the sim is ok by using it in my own phone and have tried another sim from another network. The aerial is undamaged but i cant get this to work. Am i missing something basic. Barry

Hi Im looking to install an alarm in a house and im unsure the best place to mount the sensors, and what areas i should cover.

Hi I need to install a system to protect a secure shed. I dont want to spend more than