Intruder Alarms

Having had a Texecom R8 installed since 1996 the only thing that has now failed is the "5" on the Keypad, so I have replaced the old one with new 2010 version. The swap out has worked fine, but the Red Zone 1 & 3 lamps are on all the time, I have check the wiring and all is OK, and I have done the the scan for Keypads "0 9" from the new keypad, all appears to be OK, but the the Red Zone 1 & 3 lamps remain on (on the keypad) Date stamp on the Main box is also 1996, so is this a backwards compatabity issue with the new keypad and the old main box?

I have an existing system with a Scantronic 500+ control panel but have no instruction manual. I know the access code but I don't know the engineers code or anything else about it. I have replaced all the batteries in the system but have triggered the Tamper alarm and I don't know how to reset this. If I replace the existing control panel with a new 500+ then: 1. Can I programme this with my own engineer code and entry code ? 2. Can I use my existing PIR's (Type 520r) and keypad (Type524r) ? 3. Does the instruction manual contain all the information I need to do the above ? 4. Is there a simpler solution to my problem ? Thanks in anticipation of some good advi…

I cant seem to find the following items on your website. 2x Texecom Ricochet Wireless Magnetic Contact -W - GBC-0001 4x Texecom Ricochet Premier Smartkey Wireless Iconic Keyfob 1x Wilress Receiver 32xp Can you source these items?

Maybe unwisely, I have bought a used SD1+ Speech Dialler to replace a twelve year old model that failed to respond to all the helpful advice you gave me back in February. I have carried out a factory restart, as described in the manual, and have created a 'NEWCODE'. However, when I try to program telephone numbers from 'READY' and press'ENT', the LCD still shows 'READY'! Again from 'READY', if I press 'O' 'CLEARBY' is indicated. But pressing 'B', 'CLEARBY' still remains on the LCD! Please can you help me!

I ALREADY HAVE A VERITAS 8C SECURITY PANEL FITTED AND EVERYTHING WORKS FINE APART FROM THE BUTTONS. THE NUMBERS HAVE ALMOST RUBBED OFF AND SOME BUTTONS ARE NOT FUNCTIONING PROPERLY WHEN BEING PRESSED. MY QUESTION IS ...IF I PURCHASE A NEW VERITAS 8C PANEL FROM YOU CAN I USE THE FRONT PART OF THE NEW PANEL TOGETHER WITH THE BUTTONS TO REPLACE THE OLD FRONT.

I have purchased the Powermax+ from you last year. Am redoing the electrics in my place and rolling electrics to my cabin. Was wondering how I can connect my cabin to this alarm. Is there a way of connecting a PIR via a cable?

ADE Honeywell Accenta Mini Gen4 with LCD Keypad does this come with an internal speaker? If not, how can i order an Accenta with an internal speaker and LCD remote control panel

Hi, I'm interested in purchasing your product 166/173 (Visonic MCM-140). Before I do can you tell me if this is the 868mhz version?

I am replacing my old alarm system. I have done some research and it appears Scantronic are a good make in terms of functionality and reliability and come recomended from a colleague who has installed them previously. I have a wired sounder at present and want to maintain the wired asoect if possible. I'm looking at: i-on16 Control Panel (1) 714 Wireless PIR (6) Wireless door contacts - brown (2) Compatible wired sounder or the wireless one for i-on16 Please advise if the above are all compatable and what is my best option for a sounder. Also would the wireless PIR work in my detached garage? It's approximately10 metres from the control panel location.

Just instaled the panel, remote key pad and sounder and pirs. Firstly the instructions didn't match the sounder terminals with the panel but I think I may have sorted it know but the proble I have is as soon as I connect the sounder battery jumper the sounder goes off this happens with the panel wired and powered on fully disconnected from the panel. I have the system up and running if I put itI into alarm I get nothing from the main sounder sound or strobe but the sounder in the remote key pad sounds Please can you help?

Can you help with my optima compact 8ep 396a? When setting the alarm i cannot set a program ie part set( prog 2 ) it defaults to prog 1.

Hi, I'm after some advice on my Accenta G4 system, as with most good DIY project a purchased it a few months ago and only reently got round to fitting it (a wedding got in the way). Anyway i've installed it and powered the system up and two issues occur. 1) There is no power on light on the system or the key pad (or any light on any of the sensors). 2) Although the key pad (and alarm) operates (i'm assuming from the battery), when i enter the security code on the kep pad it says tamper lockout. Now i can accept that there may be a tamper fault somewhere but i wondering first whether its all related to the power problem and whether there is perhaps a f…

Do you sell the base for the Honeywell Thermal Smoke Detector ECO1002?

My internal sounder registered fine with the domonial control panel, and on viewing through engineering mode always registers a high signal (7/10) However, whenever I set (full or part) the alarm, typically every other time I get the 'INT SOUNDER RADIO LINK' error. I've configured the system to ignore these errors and set regardless without requiring confirmation - but my worry is there is a fault which might mean the sounder does not go off in case of intrusion. Last week I tried changing the batteries (on the off-chance the batteries supplied were low given the packaging was open), but this did not solve the problem. The positioning of the sounder is very cl…

I bought a Texecom IMPAQPlus from you back last year and you gave me help with the wiring for double EOL, unfortunately my builders have pulled the wires out and I can't remember how to wire it, I know I had to put a wired link in, please can you remind me on how it should be wired. Thanks

I purchased a galaxy kit in January, just getting round to installing it. The manual doesn't tell you the engineer code, is there anyway of setting it when you first boot it or is there a master code I need to carry out the install. If so could you send me the code? Thanks,

Can you source Elmdene ELM-PA-G3-SS Double Push PA

Would you be able to stock the klaxon H sires value back plate and covers as i have been using this type of external sounder. I would normally order 40 - 50 covers at a time which would be screen printed for free and 20 live plates is this something that you could arrange?

But I wonder about the price for Visonic Powermax Pro? Do you have Visonic Powermax complete as well and if so what's the price for it? If I order two complete alarm systems with accessories, is it possible to get any kind of discount? Do I need to change anything else except the power connection to get it working in Sweden?

I am looking to purchase some CQR FreeWave products and you have the 240v Interface and Keyfobs, but the 3 channel module. Is this something you can source and what is the price please?

Subject says it all really: I've installed a Scantronic 9651EN-43 into an existing "wired" house and extended the system using the Visonic MCT-302/MCR-308R wireless system. I've linked the Visonic zone output into the 9651 zones and also linked the anti-tamper into the main loop as well. The Visonic can send a low battery warning and I need some suggestions as to how the 9651 can handle this? Obviously, it needs to bring the warning to the home owner's attention, but it can't prevent setting the system or set off a full-blown alarm if it occurs whilst the system is set. Many thanks for your assistance!

hi i have a veritas R8 alarm and require a replacement battery could you contact me with the spec that i require as i would like to have the battery prior to opening the controll unit. many thanks.

The Texecom Premier 88 Control Panel (Part No: DBD-0121) contains the User Guide and Master User Guide booklets but not the Installation Guide. Is this available on your site and can you provide me a link to it?

I am having difficulty in setting up this unit. My main exit entry is via zone 5 full set A. At night the main exit rout is via zone 2 and set with B. The problem is that if you enter through zone 5 when part set in B the system does not recognise zone 5 is open. Can anyone help?

Now that I've replaced the old Optima with the new Optima 2 lanel, I'm now trying to swap the old sensors with the pet friendly Active8 PIR models. However, new sensors have: 1: EDL (single connection) 2&3: Tamper (double connection) 4&5: Relay (double connection) 6: EOL (single coneection) 7: 12v + 8: 12v - Two of my old sensors have: N/C Lt Blue then Yellow Propose: Relay 4&5 + Red Propose: 12v + 7 - Black Propose: 12v - 8 24hrs Lt green then white Propose: Tamper 2&3 My remaining sensor has: Alarm Lt Green then White Propose: Relay 4&5 + Red Propose: 12v + 7 - Black Propose: 12v - 8 Tamper Empty and Empty Please…