Intruder Alarms

I am sorry to bother you again. Can you tell me please is it possible to get a wireless sender and receiver to fit inside the VERITAS R8 control panel as we have a garage that was alarmed that way as it is detached from the house and the old wireless sender is not compatible with your system. Also is there a code to open the panel to replace the battery as the installer took all the installation notes with him and he has gone to Australia for 3 months so i cannot contact him.

I have just purchased the rs232 remote programmer but it is saying that I need to enter installer mode to access this. The main reason I bought the pack was because I could not get the installer option on the menu and I have forgotted the installer code. I have already tried a master reset but to no avail. Please could you advise if you are able to assist.

Having just been burgled I have purchased a KX15DATM pir from you to replace a failing unit from a different manufacturer. The existing unit is connected via 6 cables - 2x Tamper, 2x Relay and 2x 12v. Do you know what connectors the cables need to be screwed into on the KX15 please? I may also have to change some of the dip switches? The control panel is an Accenta 8.

Please could you tell me the replacement for the Scantronic 4600r wireless burglar alarm system? I'm not sure if my control box is faulty (although there is a significant chance that this is the case) or if one of the window/door vipers is faulty, but my system is 13 years old, and I think it may need to be changed.

My current alarm Guardall Rascal Super is broken so needs replacing(we are using 4 programmed zones and chime). I'd like to replace the control unit unit and bellbox but use existing wiring, sensors and internal speaker. I'm looking at the MDT Avanti 8 and AG6 bellbox (current bellbox looks tatty and has no strobe). 1. Is the chime quite loud? We would like to hear if someone enters the house from the other side of the building. 2. The Rascall Super system is 12v and I think the Avanti 8 is 13.8v, will our existing sensors work with the new control unit?

have just installed my new control panel everthing working fine, just won't let me change the four digit code, have gone through the instructions given in user manual but it still only lets me use the factory set code to set the alarm,could you please give me some advice to correct this problem.

My system is showing a fault "Telecommand Batt Low" which refers to the 723r Telecmmand remote setting device. I have changed the batteries in the 3 telecommand devices I have however the system continues to show the error. I have moved the system into Engineer mode and it will not now exit. Going through the command set to exit Engineer Mode ie 99 tick, the systems goes through the "checking system bus" bit ok and after agreeing to "exit eng" the unit starts the "Checking System" routine and then flags up the "Telecommand Batt Low" problem again and will exit the Engineer Mode. How do I get out of this, as I say I have put new batteries in the remotes but this does not …

I would like to know if you can help me specify a new system based on the Galaxy Dimension. I need it to be able to control 4 doors using mag locks / press to release. Video door entry integration and also intruder function. Proxy tag / swipe for enable/diable of the building alarm. I think I need a Galaxy Dimension GD-48 but need help with the other parts. You seem to be the best value and I need to make a purchase by next week at the latest.

I have your verutas 8 and i have just added another remote key pad, all works fine but i cant seem to get out of engineers mode, i go to program and put my new code in but when it comes to full alarm it will only respond to 4 3 2 1 any surgestions?

Hi, just bought one of these, does anyone know the default Username and Password to enable me to gain access to the panel via its web interface? Ta.

Hi, I have ordered the Honeywell Accenta Mini G4 contorl panel with LCD remote keypad and is still waiting for the delivery. But my electrian has asked a question where should the control panel is located. He suggests to put it inside the cupboard next to the MCB board. However, I am thinking where is the internal bell? If it is inside the control panel, so I won't be able to hear the bell as the control panel is inside a cupboard and the door is shutted. However if the bell of the system is in the LCD keypad, there won't be any problem as it is located next to the entrance light switch. Qs: Is the internal bell inside the control panel? Qs: keypad descriptions in…

I have recently purchased 2 x Honeywell Combination Optical / Thermal Smoke Detector (58

I have a Scantronic 9751 system with a faulty transformer and 9 year old battery that I am looking for replacements for. Is this something you can help with? Many thanks,

Can help me to find the right burglar alarm and smoke/heat detectors for domestic use please?

Please help are the Bosh BLP1-P Pet friendly PIR Sensors compatable with the Honeywell Accenta Mini Gen 4 Intruder Panel & LED Keypad Plus FlashGuard Bell box?

Can someone please help Im trying to connect the AG6 external sounder to the ADE Gen 4 but on the connections manual that come with the sounder there is no ade gen4. I have connected it how I think it should go but i keep getting a tamper fault up ?? Thanks

Please help are the Bosh BLP1-P Pet friendly PIR Sensors compatable with the Honeywell Accenta Mini Gen 4 Intruder Panel & LED Keypad Plus FlashGuard Bell box?

Could you please advice on best pet friendly pir sensors

i would like a system with 8 pir's 3 door sensors 2 key pads (1 on control box, 1 as remote) please can you advise. many thanks

We have an old Scantronic 500r. Reading the specs for an additional PIR (534r) and Vibe sensor (520r) suggests different possible frequencies. I understand the UK is 433 MHz, but the spec for the 534r shows "520REUR-50" as the model number. Given other info on your website I'm worried that the "EUR" and "UK" models are different frequencies. How ca nI check what ours operates at and can we specify that when ordering?

On the keyboard of the alarm Veritas excel is there a menu or a program in French?

Hi, the MCM-140 sold in your uk site, is compatible with 868.95mhz french PowerMax+ ? Thanks, Daniel.

Hi! I'm looking for Optex FTN-R or FTN-RAM PIR. Do yan plan to sell this PIR ? Thanks, Jos

could you tell me if the system uses 12 volts as a battery backup ? i am looking to putting this system into 4 garages/lock ups where there s no mains power, but i could use 12v batterys if this system runs on 12v when no mains power avalable, also is it a 12v supply that activates the siren, thank you.

In urgent need of a Eurosec CPX, Radio/wireless Receiver, & Radio/Wireless PIR for waiting customer,and I am not sure how long they maybe willing to wait/believe that there is a supply problem. Please advise regarding more information or suggest suitable replacement equipment (another manufacturer) that can provide all the respective functions of Eurosec CPX, or Gardtec 595.