Intruder Alarms

My system is showing a fault "Telecommand Batt Low" which refers to the 723r Telecmmand remote setting device. I have changed the batteries in the 3 telecommand devices I have however the system continues to show the error. I have moved the system into Engineer mode and it will not now exit. Going through the command set to exit Engineer Mode ie 99 tick, the systems goes through the "checking system bus" bit ok and after agreeing to "exit eng" the unit starts the "Checking System" routine and then flags up the "Telecommand Batt Low" problem again and will exit the Engineer Mode. How do I get out of this, as I say I have put new batteries in the remotes but this does not …

I would like to know if you can help me specify a new system based on the Galaxy Dimension. I need it to be able to control 4 doors using mag locks / press to release. Video door entry integration and also intruder function. Proxy tag / swipe for enable/diable of the building alarm. I think I need a Galaxy Dimension GD-48 but need help with the other parts. You seem to be the best value and I need to make a purchase by next week at the latest.

I have your verutas 8 and i have just added another remote key pad, all works fine but i cant seem to get out of engineers mode, i go to program and put my new code in but when it comes to full alarm it will only respond to 4 3 2 1 any surgestions?

Hi, just bought one of these, does anyone know the default Username and Password to enable me to gain access to the panel via its web interface? Ta.

Hi, I have ordered the Honeywell Accenta Mini G4 contorl panel with LCD remote keypad and is still waiting for the delivery. But my electrian has asked a question where should the control panel is located. He suggests to put it inside the cupboard next to the MCB board. However, I am thinking where is the internal bell? If it is inside the control panel, so I won't be able to hear the bell as the control panel is inside a cupboard and the door is shutted. However if the bell of the system is in the LCD keypad, there won't be any problem as it is located next to the entrance light switch. Qs: Is the internal bell inside the control panel? Qs: keypad descriptions in…

I have recently purchased 2 x Honeywell Combination Optical / Thermal Smoke Detector (58

I have a Scantronic 9751 system with a faulty transformer and 9 year old battery that I am looking for replacements for. Is this something you can help with? Many thanks,

Can help me to find the right burglar alarm and smoke/heat detectors for domestic use please?

Please help are the Bosh BLP1-P Pet friendly PIR Sensors compatable with the Honeywell Accenta Mini Gen 4 Intruder Panel & LED Keypad Plus FlashGuard Bell box?

Can someone please help Im trying to connect the AG6 external sounder to the ADE Gen 4 but on the connections manual that come with the sounder there is no ade gen4. I have connected it how I think it should go but i keep getting a tamper fault up ?? Thanks

Please help are the Bosh BLP1-P Pet friendly PIR Sensors compatable with the Honeywell Accenta Mini Gen 4 Intruder Panel & LED Keypad Plus FlashGuard Bell box?

Could you please advice on best pet friendly pir sensors

i would like a system with 8 pir's 3 door sensors 2 key pads (1 on control box, 1 as remote) please can you advise. many thanks

We have an old Scantronic 500r. Reading the specs for an additional PIR (534r) and Vibe sensor (520r) suggests different possible frequencies. I understand the UK is 433 MHz, but the spec for the 534r shows "520REUR-50" as the model number. Given other info on your website I'm worried that the "EUR" and "UK" models are different frequencies. How ca nI check what ours operates at and can we specify that when ordering?

On the keyboard of the alarm Veritas excel is there a menu or a program in French?

Hi, the MCM-140 sold in your uk site, is compatible with 868.95mhz french PowerMax+ ? Thanks, Daniel.

Hi! I'm looking for Optex FTN-R or FTN-RAM PIR. Do yan plan to sell this PIR ? Thanks, Jos

could you tell me if the system uses 12 volts as a battery backup ? i am looking to putting this system into 4 garages/lock ups where there s no mains power, but i could use 12v batterys if this system runs on 12v when no mains power avalable, also is it a 12v supply that activates the siren, thank you.

In urgent need of a Eurosec CPX, Radio/wireless Receiver, & Radio/Wireless PIR for waiting customer,and I am not sure how long they maybe willing to wait/believe that there is a supply problem. Please advise regarding more information or suggest suitable replacement equipment (another manufacturer) that can provide all the respective functions of Eurosec CPX, or Gardtec 595.

Hi i have a ade ultimate system that is now obsolete with standard id biscuits could anyone please advice which panel is now most engineer and user friendly and would i need to update to id plus biscuits thanks carl

Hi, I'm trying to source a system for a mostly vacant property I own. Must have GSM ability, preferably with remote antenna, as most networks arent great. Minimum requirements for now 3 x PIR ( prefer wired ) 2 x Smokes ( prefer wired ) 2 x External siren/strobe ( wired ) 2 x Internal siren ( I want it to be loud inside ) Battery backup Most GSM systems seem to offer control via the mobile ? that would be handy. Also, although this is not a permanent install for now, I want the panel to be future proof. With perhaps addition of automatic-gates via mobile along with more PIR's and door contacts. Any reccomendations ? I have had one local guy price a…

Can you kindly advise ideal system for the following criteria; Looking for alarm with ID Plus for my PIR's due to wiring setup of them. 15 sensors in dwelling. Only need the control panel and keypad as all other hardware in situ. wishlist: if system has sms or dialler also remote arm and status. Price up to approx

This has to be a Grad 3 system. I need 6 shutter contacts, 2 recessed door contacts, 1 surface door contact, 4 cieling pir, 4 smoke detectors, 3 panic buttons, speeach and text dialar, 1 bell box and cover and battries, I also want a remote kepad so I can switch of alarm in stoarage area when needed. If I am going to have items on individual zones then wich texacom alram do I need. Most of the items are straight forward but need to know more about the remote keypad do I need to purchase some extra card extra. you can call me so I can explain to you thanks.

I am interested kit solution with GSM capability. I would like the alarm when triggered to be sent as SMS to predefined mobile phone numbers and possibly even place calls to predefined numbers. Also I would like to be able to configure and receive status by sending SMS command. I would like to have two identical kits: Each kit has 2PIR, 2 door contacts, 1 control panel with GSM, 2 Keyfobs. The control panel can be either Plus version of Pro version, would like to know the difference on pricing. And if I have the flood and smoke detector connected, can I configure the control unit to send out different SMS to different number based on different types of…

I bought Wintex UDL from you, I downloaded it to my laptop. When I wanted to unzip it I got a warning that archive can have wrong format or file is broken. What is wrong?