Intruder Alarms

My daughter has bought a flat with a Veritas R8 fitted. The codes are lost. It will cost over

Hi I wonder if someone could help me please.I have a Veritas R8 with 5 zones 2 keypads,2 panic Buttons.We went away for the weekend came home electric Had triped alarm had gone over to battery and flattened both alarm panel and bell box, I turned electric back on alarm powered up and recharged but both key pads won't do anything every button you press has the same tone it seems to have locked out.The battery seems ok because if I disconnect from mains it lasts ages.Is it time for a new panel? Thanks Guys Gary

I wonder if you can help. I have a Galaxy G2-20 and 8 ACTIV8 PIR hard wired sensors. The sensors have 8 terminals inside EOL TAM TAM RLY RLY EOL +12 -12 How do I connect these to the Galaxy? Should I choose normal closed or double balanced which is the default? What is the difference between these two modes? James

Yesterday, I tried to plug the 8XE internal zone expander on my Premier 24, but it failed: the flash programming connector is longer than the expander support pillars. So it is not possible to clip the pillars. I can make photos if you need to better understand the issue. Please advise. Thanks! (I opened ticket # 24795 for that, but the answer was to ask on the support forum).

Hi can i fit a dialler to a scantronic 9651, or can you suggest somethink.

I am having trouble with the Wireless sounder (MCS-710) in both set, they suddenly stopped working. The squawk option doesn

I have a Visonic PowerMaxComplete system at home that I would like to connect to my PC to. Which of the following items do I require in order to do that, or do I need both?

Please advise which is the best alarm system suitable for diy for under

I am looking to purchase an alarm system and the Castle care has been recommended. On you site i can see the euro mini panel which comes with keypad but as i require a second keypad the only thing i can find is a unit with built in reader. Is there a basic keypad available?

Hello, I have a 3 bed semi and wish to replace my troublesome old alarm for a DIY alarm system upto

I just tried to purchase a GUARDALL W74065 M2 (W74065) IR detector, but the order was cancelled because the item is out of stock. I need to purchase a replacement for a faulty Guardall Apollo IR detector. Can you suggest a suitable replacement?

I am planning to replace an old intruder alarm system with all new equipment. The only problem I can foresee is the space available for the control panel (fitted in a meter cupboard). The existing panel is a GARTEC (h175xw210xd70). An ACCENTA MINI GEN4 (h200xw253xd55) will fit in the space available but there will be little room (approx 20mm) above and below the panel. My question is: How does the front cover of the panel open and/or how is it removed? Does it hinge (top & bottom) and will I have enough room to open/remove it?

Hi, I'd like to upgrade my premier 24 to a premier 48. I already have the metal case. Is it possible to buy a premier 48 without the metal case (assuming both metal cases are compatible) ? Thanks.

I wish to replace a Scantronic 9800 entry pad. Is there an easy replacement.

We're about to install an Accenta Mini Gen4 with conventional intruder detectors, remote keypads and an external bell sounder. We will also have a number of Menvier M12 smoke detectors on Zones 7 & 8 for 24-hour fire detection. If Zones 7 & 8 trigger, we're expecting the Accenta to display an appropriate alarm on the RKPs and do 2-sec on / 2-sec off signalling on the external bell box. If possible, we also wish to fit an all-in-one sounder / strobe unit in a specific room to ensure that the occupants understand that the "bells that they can hear ringing in the distance" are indicating a fire alarm (and that they should evacuate). We're uncertain if somethi…

We have an old Scantronic 4600 alarm and want to be able to remotely set and unset the alarm. Do you sell a remote control device that will allow us to do this? We have a Scantronic 4605 UK-55 remote device but this seems to be able to set the alarm but not unset it which is a pain!

We have an 8 year old 4-channel SD1 unit in a holiday home in France that has recently stopped dialling out. The other functions (message record/test playback etc) appear to work. When you send a test call (put into ready & press A1 for instance) it immediately plays back the correct message over the internalspeaker 4x but does not appear to wait to detect the dialing tone, or phone out. The adjacent spurred 56V socket works with normal phone and 56V detected at SD1 phone input terminals i.e. probably not supply problem. From listening on the line it appears be trying to pulse dial (it used to tonedial) but forcing tone via phonenumber T-prefix makes no difference nei…

i ordered and installed an ade alarm system, the customer has asked if i can clear the event log, i have looked but this is not shown in the manual. can this be done ( hopefully from the key pad )

I currently have a Texecom R8 house alarm. I need to replace the main circuit board, so I thought I would upgrade to the Excel, use the Existing R8 as a remote keypad in an alternative location and install an new PIR sensor while I was at it. The question is. Is the existing R8 keypad compatible with the Excel board? (as an additional remote keypad) and will the existing PIR sensors operate correctly? Do you use any further problems? Note: The main unit I am considering ordering is; http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=340

I am keen to purchase a Texecom Veritas Excel Panel with LCD keypad and an additional LED keypad for a second door. I see your kit includes the LCD keypad and I can order a second keypad. I already have one R8 Plus installed and can program these. I am also keen to obtain the PC-COM cable to make programming easier. I have found one on your site. I wanted to ask if this was compatible with the Excel panel and also if the software is supplied or easily downloaded. I would also like to order a 12v battery for this. I can obtain this from you or from local Maplin - i would prefer to order all from one place if I can. Finally, I already have PIRs in place as this will…

Hello I have a Menvier TS700 and am looking for a replacement keypad, would you be able to source a TSNETLED or TSNETSTAR keypad ? Thanks and Regards Karl

Are all in the list below list compatible with "Visonic PowerMaxPro"? - 2 Smoke Detector (MCT-425) - 3 PowerCode

Does the CO48-C-E1-Touch above include the new, CP041-00 / CP042-00, or the old TouchCenter,CP040-01?

Hi, can you recommend a 2 PIR, one door sensor and telephone dailing notification of alarm activation system please? I live in a 2 bedroom 2nd floor flat so simplicity and unobstrusive fitting would be ideal. Many thanks

On your website you list a Scantronic Keypad Only Ref 9827 at