Intruder Alarms

We're about to install an Accenta Mini Gen4 with conventional intruder detectors, remote keypads and an external bell sounder. We will also have a number of Menvier M12 smoke detectors on Zones 7 & 8 for 24-hour fire detection. If Zones 7 & 8 trigger, we're expecting the Accenta to display an appropriate alarm on the RKPs and do 2-sec on / 2-sec off signalling on the external bell box. If possible, we also wish to fit an all-in-one sounder / strobe unit in a specific room to ensure that the occupants understand that the "bells that they can hear ringing in the distance" are indicating a fire alarm (and that they should evacuate). We're uncertain if somethi…

We have an old Scantronic 4600 alarm and want to be able to remotely set and unset the alarm. Do you sell a remote control device that will allow us to do this? We have a Scantronic 4605 UK-55 remote device but this seems to be able to set the alarm but not unset it which is a pain!

We have an 8 year old 4-channel SD1 unit in a holiday home in France that has recently stopped dialling out. The other functions (message record/test playback etc) appear to work. When you send a test call (put into ready & press A1 for instance) it immediately plays back the correct message over the internalspeaker 4x but does not appear to wait to detect the dialing tone, or phone out. The adjacent spurred 56V socket works with normal phone and 56V detected at SD1 phone input terminals i.e. probably not supply problem. From listening on the line it appears be trying to pulse dial (it used to tonedial) but forcing tone via phonenumber T-prefix makes no difference nei…

i ordered and installed an ade alarm system, the customer has asked if i can clear the event log, i have looked but this is not shown in the manual. can this be done ( hopefully from the key pad )

I currently have a Texecom R8 house alarm. I need to replace the main circuit board, so I thought I would upgrade to the Excel, use the Existing R8 as a remote keypad in an alternative location and install an new PIR sensor while I was at it. The question is. Is the existing R8 keypad compatible with the Excel board? (as an additional remote keypad) and will the existing PIR sensors operate correctly? Do you use any further problems? Note: The main unit I am considering ordering is; http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=340

I am keen to purchase a Texecom Veritas Excel Panel with LCD keypad and an additional LED keypad for a second door. I see your kit includes the LCD keypad and I can order a second keypad. I already have one R8 Plus installed and can program these. I am also keen to obtain the PC-COM cable to make programming easier. I have found one on your site. I wanted to ask if this was compatible with the Excel panel and also if the software is supplied or easily downloaded. I would also like to order a 12v battery for this. I can obtain this from you or from local Maplin - i would prefer to order all from one place if I can. Finally, I already have PIRs in place as this will…

Hello I have a Menvier TS700 and am looking for a replacement keypad, would you be able to source a TSNETLED or TSNETSTAR keypad ? Thanks and Regards Karl

Are all in the list below list compatible with "Visonic PowerMaxPro"? - 2 Smoke Detector (MCT-425) - 3 PowerCode

Does the CO48-C-E1-Touch above include the new, CP041-00 / CP042-00, or the old TouchCenter,CP040-01?

Hi, can you recommend a 2 PIR, one door sensor and telephone dailing notification of alarm activation system please? I live in a 2 bedroom 2nd floor flat so simplicity and unobstrusive fitting would be ideal. Many thanks

On your website you list a Scantronic Keypad Only Ref 9827 at

I purchased a control panel from you pre-Xmas and I now require compatible PIR's for the Scantronic 500r (x4) and door contacts (x2); can you plse provide the necessary ref. numbers and unit costs, so that I can raise an order with you.

I am considering buying and installing the following home security kit with some additions at the bottom*: 1 Honeywell Accenta Gen4 Mini Control Panel (8SP399A) 1 Honeywell Accenta Gen4 LCD keypad 4 Bosch Blueline Pet Friendly 12m PIR Movement detectors 1 Honeywell AG6 SAB and Cover (Blue Strobe) 1 100m 6 core Intruder Alarm Cable 1 Secware Value 2.1 A/h Battery 1 Surface Door Contact *1 Honeywell ADE Informa Speech Dialler *1 Honeywell AG6/WH Dummy Bell Box *1 Elmdene QSC Door surface contact Can you please ensure that all parts (*) are compatible to the kit especially the speech dialler. Is it complicated to install? Do you supply installation manuals wi…

Hi. I had Scantronic 9800 system installed 20 years ago. It has given good service but the push buttons have become faulty over the years and we are now on the last four buttons that work reliably. Is there a compatible replacement available for the original 9825 remote keypad? If yes is it simply a case of switching off power, disconnect battery and swop over wires on keypad or does it need an 'expert'?

I just bought an AMDT and I'd like to understand the purpose of the SET wire. What is the Alert/Set mode ? Should it be left unconnected (and be in the standby mode) ? BTW, what is its current drain ? Thanks.

I have just purchased a Texecom 4 and would like to know the connections for connecting to an Omnicron 7000 panel.

Hi - just wondering if the G4 LED keypads for the Accenta are compatible with the G3 RKPs/systems? Also, do you sell these G4 RKPs seperately?

I have a system in a gun club that uses the scantronic 9800 which is now becoming unreliable due to its age. It is also in a humid environment which does not help! I would like to replace the unit with a new one so am interested in the 9752. Could you tell me if this is a good choice and if it is then can I (not an alarm engineer but good with electronics) swop the unit over easily. Thank you for your advice. S. Cooke

i need to replace 3 fire sensors at home that are compatible to my house alarm system. it is a sterling 10 by pyronix. i am told they have to be normally closed. can you recommend a sensor

I had scantronic 9800 alarm system installed 20 years ago, working fine, my key pad box cover is broken which covers all the key pad, there is Scantronic 9827 key pad only which is on your website it says it is now obsolete, will this key pad is same as my 9800 key pad with the cover and work same as old key pad? If it is I would like to order ASAP.

I have an accenta 6 control unit. Do you sell a suitable telephone dialer other then the Scantronic Unit?

Hi i had a scantronic 550r wireless alarm system fitted 18 months ago,great but it has gone off 15 times since then and every time it flashs rf trouble ,today it has been flashing all day .i am now to frighted to set the system , please help

Hi my home has been fitted with a scantronic 9651 system, it has p.i.rs in all down stairs rooms. The front and rear doors have surface mounted contacts. When I set the system and leave via my front door the alarm continues to beep and will not arm once I close the door. This has happened before and I was advised to replace the door contact which i did, this solved the problem until now! The same thing has happened again I have checked the contact and everything seems to be OK with no loose wires. The contact is grade 2 with a small circuit board inside, it also has a small spring tamper mechanism. Can anyone help? regards Steve

I'm looking for a wired door contact that is compatible with the GD04. It will be on a shed door. Do you stock a compatible item?

Just installed my 1st panel (in my own place)!! All seems to have gone ok but I'm wondering what to use for the "loop" connections between tamper wires. I've got 8 zones to link and "choc block" (aka terminal strip) seems a bit excessive. What have you used?