Intruder Alarms

Scantronic 500r wireless panel not operating correctly, ac power fault ? mains voltage is applied but no secondary voltage from transformer.

Hi i wanted to know if this system will work with Honeywell accenta/optima security panel?? also will it connect directly to telephone line?? Also can it deactivate alarm through the phone??

We have recently moved in to a house fitted with a Scantronic 9448 alarm system. We believe we need to replace the PIR detectors to pet tolerant ones (as we have two house cats) and I wanted to check before I go ahead and purchase them that the 430 PIR will be compatible with the existing system?

How do I change the bell time on a honywell ADE gen4 alarm panel, as Page 25 of the engineer's guide is next to useless, do i need to be in engineer mode? I would like to set the time to about five minutes.

Hi all, im just wondering if the, Texecom Prestige External TD Outdoor Motion Sensor, is compatable with the texecom veritas r8 system, if so how is it connected and can you use the chime facility? thanks daniel

Can anyone tell me why & what the flashing light on my control panel means when it reads "RF problem"? thank you any info would be appreciated. My system is a wireless Scantronic 500r.

I am ready to order the subject item, model 18.980049 but need to know the following, Does the product come with the relevent sounder switch, i am wanting to run this unit for staff tea breaks so just wish to run siren to a switch then onto the 240v mains ! Can you confirm this is possible & also if the product does not come with a switch can you give me the part number so i can order at the same time. Could you also tell me how long it will take to arrive.

Hi I am a newbie here, I had an older alarm panel and as the PIR's were rubbish I replaced all the PIR's with new Bosch ones, but the control panel tamper sensors have had it so now I need a new control panel. I would really like to fit a door contact or virbration sensor to the rear patio doors but it would be a real pain to get a cable to it. Are there any wireless panels that could accept wired and wireless sensors? I am happy with all the other sensors I have so I don't want to install a complete wireless system. Thanks for your help Chris

Hi There! Possibly a stupid question but can you tell me if the Honeywell Galaxy Dimension GD-48C with Touchsceen Keypad Kit you list on the site includes the PSU. If not, can you recommend a suitable unit? Many thanks, Grant

I am comparing the Galaxy Dimension with the G2-20 and G2-44 panels. Somewhat ironically, I cannot find the dimensions of the Dimension control panel box. Do you have this information (assume the GD-48 if other variants are larger)? And can the the inputs on all three panels (G2-20, G2-44 and GD-48) be expanded through adding a card into the main control panel box or is it necessary to fit another box? Thanks Tim

I recently bought a "ADE Optima Compact 8 zone control panel with onboard keypad" Secware Optima 2 x PIR Full Kit from you. I would like to fit two ADE Activ8 standard PIR Complete With Pet Immunity Facility sensors, do I need 8 core wire, as with the kit came 6 core Thank you

Hi, I purchased my second powermax+ kit (order number 26605) from you in March and I have now I have come to install it I have found out that the indoor siren (MCS-720) is unable to be enrolled on the powermax+ Would it be possible to return this item and have it replaced with a compatible wireless siren? Many thanks. Phil

I Live in Belgium and I have a PowerMax Pro (868 Mhz) and I would like to purchase some of your modules. But I have some questions about it: 1) Are your products compatible with my PowerMax Pro (868Mhz)? 2) Does your prices including VAT? If not, have I to pay it (as I live outside UK) and how much? 3) The GSM-350 is it the new version? Because the new version of GSM-350 is compatible with the PowerMax Pro Panel. 4) Can you provide PowerLink2? If yes, for how much? 5) What about the XM10? Can you provide it with EU plug? Thank you in advance and Regards,

What PIR detector should I fit in my garage? My heating boiler is also in there and will be in the sight line.I thought about the Honeywell DT 7450 but I have read some bad reports about it.

I installed 3 years ago a Scantronic 9651 Hardwired Control Unit. I wish to install 3 new PIR detectors and would enquire which of your products is most suitable. I note Scantronic do a pet tolerant PIR ref 430. Is this compatable with the standard 6 wire system?

can you let me know if the Honeywell activguard AG6 works with the Visonic powemax system that you sell.

I purchased a system from you some time ago and I am now ready to install following house extension. The programming guide for using the TCU refers to an "engineers code", can you advise where I find this.

Model ABC-0001 Can thsi be used outside under cover ,does it come with adjustable mounting bracket for outside mount.

Hi all, I have just purchased the MCM-140+ keypad for use with an standard Powermax Alarm. When the alarm is in Enroll Keyfob mode and I press the * for two seconds, the alarm does not recognise the keypad. I have just re-enrolled all other sensors and a keyfob without any problems. Any ideas? Many thanks, Paul

Do you have a wall mounted Pir covering more than 120 degrees? Like GE's Sharpshooter

Hi can you help, I have a client with a alarm system, th only information we can find is its a , RS 125, I seem to remember that jSB made some of these alarms, its about 16 years old, we need a new RKP for it, 7702-1762 VERSION 1-5 if you follow this link it brings up the manual /mcalarms.co.uk/manuals/eb2160715c71a5288868dea766782281_RS125UserManual.pdf can you tell ne if its availble and cost

Hi, I was wondering if anyone could help me decide on a simple & effective alarm system. What I need is listed below. 1) 1 door contact 2) Minimum 2 PIR's (wired or not) 3) Key fob to de/activate alarm 4) Some sort of notification on activation (email, text/call) 5) camera that can record images/video when there is motion and the ability to send the images to a phone AND be viewable over the internet Ideally, I'd like the system to be controllable remotely and have as little wiring as possible. I have made allowance for 2 cat5 cables to the 2 known Camera/PIR locations. (Depending on the cost, I might also include a door peephole camera - again, I'…

Can I buy DSC powerseries 1832 Panel and accessories from you ?

I just purchased from you the homelink 75 alarm system. I would like to purchased alarm box to put on the side of my house and operated the alarm system when we are upstairs at night. Please could you let me know which equipment I need to buy, thank you.

Is the Secware 12v 2.2A/h Value Alarm Battery (product number 70/118) suitable for the above control panel? Is it normal for this battery to require replacing after 5 years?