Secware_Tech6

I'd assume it's an out of date product listing. All product would be latest firmware based on texecom

Hi Norval1 if you can let me know your order number I can investigate this fir you. Ts

It sounds like the control panel has been damaged. The stars mean the keypad isn't communicating with the control panel. You can get various filters etc to protect but lightning is very powerful. It could come from the mains supply, telecoms etc or tge wiring itself.

Hi Christine. Do you have your order number and ill raise this as a support ticket for you. James

Im afraid I cant, however our customers do frequent the forums here so maybe someone will offer their services.

Im sorry we only supply equipment to installers etc.

Yes there should only be one lux sensor connected you should have the 3 S connected but only 1 L.

Have you disconnected the current sensor for lux level and connected one of the others? Bear in mind you should only have 1 lux sensor connected?

The lux info comes from the pirs. You should only have 1 lux sensor connected. Maybe you have a faulty sensor or a cable issue, do you have another pir you could use the lux from?

You can certainly set it up to notify you of an alarm event. You could use the intruder output, but you cant reset it etc as there is no input suitable on that panel

Hi Largo Im afraid their isnt yet, some manufacturers such as hkc have a micro contact with shock but honeywell dont as yet. Tech

Hi Will The eaton stuff might be a good place to look https://www.eaton.com/gb/en-gb/products/safety-security-emergency-communications/security-intruder-alarm-systems/secureconnect/build-a-system.html also the new siemens (now vanderbilt) has most of what you want. There is also a an mqtt broker for that panel There is a member on here that has an mqtt broker for the galaxy range using virtual rios etc. Id avoid simplisafe its not a pro system, like yale etc. There are tonnes of vids on you tube on how to get around the security of these diy type panels

Id have to check but as its a well obsolete panel id say no. Sales will confirm if they have. It must be 20 years old?

Yes, depending on the unit etc. The compact doesnt have comms outputs so you need to use the bell trigger

Just to clarifi is this a csl part?

I'd look at the webway product now a csl unit then it supports audio confirm directly to the arc

Do you mean an operator or relocking?

There isnt anything that will connect to the panel etc. You could add audio confirmation so the arc can perform audio confirmation. Or is this something the end user wants to do?

Hi Steve Im in tech support have you contacted us on the chat or ticket system etc?

Thats a 3MP IP camera as far as I can see. What is it connected to currently? You will need to reprogram the NVR as a minimum if changing these cameras they are not like AHD etc

No Those cameras are AHD (2MP) and the dvr is using the old standard def (0.4mp). You need an AHD dvr ie https://www.securitywarehouse.co.uk/catalog/cctv-c-1/digital-recorders-c-1_23/digital-video-recorders-dvr-c-1_23_126/14-channel-dvr-c-1_23_126_130/secware-4-channel-analogip-dvr-no-hdd-p-5318.html

how have you got this option programmed?

Assuming its just a std device on its own circuit a 12v opto smoke detector such as https://www.securitywarehouse.co.uk/catalog/intruder-alarm-c-36/smoke-detectors-c-36_40/honeywell-12v-non-latching-detector-base-p-2277.html and https://www.securitywarehouse.co.uk/catalog/intruder-alarm-c-36/smoke-detectors-c-36_40/honeywell-optical-smoke-detector-eco1003a-p-2448.html

If its critical id recommend a polled device. A polled device checks its path is available and will report if the path fails remotely If its not critical then a gsm dialler will do some thing like https://www.securitywarehouse.co.uk/catalog/intruder-alarm-c-36/remote-signalling-c-36_57/menvier-sd3-speech-dialler-p-736.html

Your over thinking it Imo. You can't stop a working system from activating when opening the external sounder. Just get up to it, open it and remove the battery. Then disconnect o can't be more helpful on an open forum