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Secware_Tech6

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Everything posted by Secware_Tech6

  1. The current stock we have states FW 3.1.10
  2. Hi I am looking at the texecom ricochet elite 32 xp-w unit and wanted to know what the software version of the unit was?
  3. We have had a few enquiries about how to install a door contact to a frameless glass door. I dont currently know of a single product, as an installer it would be usual to build up the contact based on the individual door for example
  4. What's it coming up with when setting A Also re call-out charges 150 is about right for a non contract call-out, bear in mind it's their living. Dunno what you do but few people work for cost for long
  5. ok. So as its responding on diagnostics it cant be programmed correctly. Are you allowing the device to settle after last detection before testing? You can cover it over if needed to prevent detection
  6. Is the battery seated correctly and the right way?
  7. id expect to see life from the sensor assuming the tampers are closed too. What does diagnostics say on that device from the panel
  8. Is the battery seated correctly and the right way?
  9. No im afraid not it is long obsolete and so is iD. So its possibly not a simple control equipment replacement. Depending on your cabling it may need some recabling. The only system that supports iD cabling is the HKC 10270 but that is a restrictd product only available to approved companies
  10. you obviously want the double pole wiring config for an accenta
  11. No if you look on the sheet that came with the contact it shows you the wiring config.
  12. yes you need to remove both jumpers on the contact but if you are getting 2 ohms thats a good reading. If you look at the install sheet it shows how to wire this contact for non eol use. Is your alignment good between magnet and contact, there isnt much 'play' laterally? If you want to check for interference (unlikely) you can link out at the door and prove the cable.
  13. just to start with have you cut any links as you have an eol door contact on a non eol panel? You sure its reading 2 Ohms, or 2K etc?
  14. Something like this? https://www.securitywarehouse.co.uk/catalog/cctv-c-1/detection-c-1_24/takex-40m-ext80m-int-4-channel-twin-beams-inc-pole-clamps-p-2934.html
  15. easy way to test the programming is to open the circuit connections on that device and see if the panel reports. If not it is programmed incorrectly
  16. Can you create a new topic for this please. Just for admin purposes keeping threads on topic where possible
  17. There should be 0v on the tamper return cable from the sab
  18. You also have a tamper on the external bell and the keypads. Have you checked all those?
  19. Anytime I can only assume it was a bad connection and now with moving it that termination is correct now
  20. OK sorry if you have mixed up wires the test didn't prove anything. So I'm clear if you link the wires in the detector then you can arm the system?
  21. it looks like you have a cable failure on your alarm pair. You can confirm with a meter. As you shorted them in the detector and it still showed as open rules out the detector. Linking out the panel rules out the panel at fault. All that is left is the cable.
  22. ok next we need to loop out circuit 5 and 6 at the panel. Just take a small loop of wire across each circuit
  23. ok thanks If you connect the circuit wires together (the alarm pair) in the pir (put them in the same connection in the pir ie NC, then close detector and test that will prove the wire and the panel is ok. Let us know how that test goes?
  24. You will need to diagnose the issue, it could be a bad connection, failed pir or cable damage etc. What control panel do you have, maybe you could upload a picture of the panel connections?>
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