Everything posted by Secware_Tech6
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[Ticket Question] Optex plug in EOL
I'm afraid I don't understand the question? It depends on what your connecting them to?
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[Ticket Question] MKP-150 No red or Amber light
John. I'd be looking at power cycling it before condemning it as dead. There is a battery. Bear in mind it's not just a simple job of swapping the unit over and a new one working on your system. The chime may not be working because its been turned off
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[Ticket Question] MKP-150 No red or Amber light
could be a multitude of things. What have you got on the panel itself?
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[Ticket Question] Compact Pet PIR
https://www.securitywarehouse.co.uk/catalog/intruder-alarm-c-36/movement-detectors-c-36_116/all-c-36_116_37/texecom-premier-compact-pw-p-3764.html is the wired version
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[Ticket Question] Line Fail sensing
We can test the unit if required but if you can't ping it on the local lan I'd be looking at a cable issue or failed comms mod
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Honeywell Accenta Gen4 Unresponsive Lcd Keypad
Id still disconnect and take the keypad to the panel or certainly test every core etc. If moving on a temp cable with all disconnected it will prove if something has failed
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[Ticket Question] Line Fail sensing
Just to followup I'm not assuming but you may have an IP addressing issue if you are getting that from ping
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[Ticket Question] Line Fail sensing
could you attach a screenshot of the ping and the ipconfig command (assuming windows)
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[Ticket Question] Line Fail sensing
Ah great Stuart does come on here (from selfmon) dest unreachable or timeout with regard to the ping
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[Ticket Question] Line Fail sensing
Just to be clear this only shows the data connection between the panel and the module. Not any other monitoring etc. What is the 3rd party service out of interest? Can you ping the local IP on the lan?
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[Ticket Question] Line Fail sensing
Are you using this with the honeywell cloud service?
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Honeywell Accenta Gen4 Unresponsive Lcd Keypad
id start be disconnecting all and running the keypad on a short length of cable to prove that first of all
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[Ticket Question] Beam recommendation
id suggest an active beam connected to a basic control panel capable of 'chime' If these are the only requirements id look at the optima compact, takex beam and an internal speaker plus battery etc
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[Ticket Question] Replacement DC950-A PIR
Yes. You will need external resistors as the detector does not include them. The dc950 might i dont know the unit
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[Ticket Question] Additional keypad for Veritas 8
Which version?
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Pyronix Enforcer Alarm - change to zone B
Might be an idea. What is displayed when arming area A?
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test topic
Test received
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[Ticket Question] Door contact on French Style opening doors
a 610 is just the detector where as a 620 is integrated detector and analyser. on the gs610 there will either be an analyser in the panel or the panel has built in analysis
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[Ticket Question] Wireless transmitter with Optex AX-100TFR
It depends really on what its transmitting to?. I would normally use a HKC but thats for a HKC receiver. You have to match transmitter and receiver types etc
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[Ticket Question] Door contact on French Style opening doors
Your maintainer is best to advise. Brown/white/grey etc are all the same detector in different housings. Assuming you have an analysed panel then yes they can be swapped.
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[Ticket Question] Grade 2 and Grade 3 Sounders
Lots grade 3 is designed as a product standard but it's mainly part of a system standard. While a grade 3 product is better than a grade 2 product there is little between them. Yes a grade 3 product is better than a grade 2 but the system design is more important than just product choice based on grade. There is grade 3 compliant equipment I would never use on a. Install. Does that help?
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[Ticket Question]
I would like to install a burglar alarm in a clients workshops! They already have Hikvision cctv system and proximity alarms and electronic gate which are the better alarms. I was looking at Pyronix or Ajax but I saw a comment from your store on a forum saying Pyronix were a little limiting are Texecom better Ajax are more expensive!!! Please give advise!
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[Ticket Question] Pyronix enforcer battery replacement
assuming the device is programmed in correctly currently then yes
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[Ticket Question] HoneywellTotal Connect
Assuming its not a locked unit (some installers have their own freq and firmware and its le sucre based then the peripherals should be ok. Id check with the installer first or check the models etc
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Accenta Gen4 / Erratic Door Contact Circuit
thanks for the follow up