Intruder Alarms

viper led not flashing, installed 14 no viper gxl set dil switch 1 off dil switch 2 on all leds flashing ok for three days checked wiring ok checked voltage ok viper led flashed ok for approx 20 mins then stopped viper works on alarm test , just led not working on this viper

Hi, I'm going to replace my existing (faulty) Eurosec CPX alarm and I'm intending on purchasing the Texecom Premier Elite 24-W Kit from you: 1 x Premier Elite 24-W Complete Kit (GED-0013) 5 x Premier Elite Ricochet Impaq (GBB-0001) additional sensors for the windows (impact) and door (using the included magnetic contact) 1 x Premier Com2400 (CEC-0001) for communications I have a few questions though: Will the com2400 fit inside the control box supplied with the above kit? Which backup battery should I purchase for the control panel? Can I use my existing external sounder or should it be replaced with a new Texecom Odyssey Sounder (either wireless Ricochet…

I wonder if the Visonic Dual RS-232 Interface Module (Model: 9-100344) works with Powermaster 10?

In september last year i asked you a question if a oml-dam can be used as pir only with the mw disabled. You confirmed this with yes. I ordered 6 detectors which stein use in a residentiall environment for a small year now. During this year most of the detectors triggered a false alarm, some of them more than one. This makes the detectors very unreliable. In the same environment, the optex fx50sq performed much and much better being a lower end detector. So, do you know more about the unreliable function of the oml-dam as pir only? Is the pir only functionality in real world worser than the oml-am detector? Please help because even with those expensive and professional d…

I was under the impression that with the powerlink3 I could access my internal cameras without a connection to a security service providers or rather the IPMP server provided by the service provider? Is this correct?

I installed an I-on40 and two keypads, KP-01. I had a problem earlier in the year whereby the keypads beep indicating 'Duplicate Entry.' I tried replacing the keypads with a spare, but this did not resolve the issue. I had thought that it might be caused by line termination, so I changed that. It worked for several months, with one terminated and the other unterminated, but the 'Duplicate Entry'; has returned. KP1 is located about 1 meter away from the I-on40; KP2 is located about 10 meters away. KP1 is set to address 4; KP2 to address 2. The error occurs whether I try setting or unsetting the I-on40 either manually, by typing in the code, or by using a fob.

Hi, is question more to the techniacl support, about advice: I was wondering abou Texecom Panel CAA*0026 I'm wondering if that panel has got a dialler function, can it call or send message in case of alarm, if not maybe this one CAB-0001 or should buy dialler CGC 0001 and integrate with panel (Do I need any digi card) Regards Mariusz

Can you tell me if I can use Texecom equipment to send a CONTACT ID signal using a SIM card The monitroing company says I must use CONTACT ID to send a digital signal over a voice call

Hello I have an Ademco Vista, I need to replace it. We have a 4 bed house, probably about 7 PIR's. What kind of system can I put in to replace it? I'm not sure what type the bell box is, maybe you can deduce that from the panel name. Currently connected to the Vista is receiver and speaker which is used with a IR/Radio keyfob to arm/disarm. Ideally we'd like to replace that with a similar system, and additionally put in a dialler. Regarding diallers, is there a DECT version, our phone line is not next to the panel? Cheers Andrew

Hi I ahve just purcahsed a Eurosec CP8L panel and a Pyronix Databell Plus Bell box, and would like you to confirm connections as this configuration is not listed in the manauls CP8L Bell+ Bell- Bell HO Strobe + Strove - SAB Tamper In the bell T T STB BELL 12v+ 12v- In addition is it possible to configure PGM1 to give 0v in Engineer mode to disable the bell box tamper. Various settings sre listed but not this one. Any advice apprecaited

I just bought a SPC4320, SPCN310, SPCK623. The read me first datasheet tells: " you must ensure the peripheral firmware revision is the same as, or greater than the firmware revision of the SPC controller". On my SPC4320 controller, the firmware is V3.4.5. What must the firmware version for the SPCN310 and SPCK623? I tell this question because, the SPCN310 is in fault (error code E51) and the SPCK doesn't make voice annuniciation. What does error code E51 means? Thanks in advance SM

I bought the visonic kp-160 from securitywarehouse along time ago. (Over 1 ago) I been waiting for a new firmware update since then for the kp-160. In sweden the kp-160 can handle both manuel type code and tags for over 1 year with a new firmware. When will this firmware be avalible on the uk versions of kp-160. Kp-160 is pretty useless when i cannot type code on it, i thought that could be done when i order it.

I recently purchased from you a Siemens SPC530.320 alarm panel and Invincibell Plus amongst other compnents My question relates to connecting wiring the Invincibell to the SPC530 panel. In the Invincibell wiring diagram it shows the Bell terminal of the alarm box connected to the bell terminal of teh alarm panel. However on a Siemens SPC530 there is no terminal marked bell so I would like to confirm where the bell terminal of the invincibell should connect to on the Siemens SPC530 SPC ---------------------------------------------- ---------------------------------------------- Com------- NO--------- BHO------ TR------ EX------ EX+------ I also plan…

Hello, Need a little help how to program different user and allocated zones for Veritas exel panel. Cannot understand the manual fully. Fitted 2 keypad and 1 panel. Keypads fitted to 2 seperate rooms. 1st room Main using door contact ..entry/exit and pir on zone 2 inhibit and zone 3 guard to cupboard contact. 3 users for this room + cleaner. 2nd room using zone 4 programmed as entry/exit. Have set all users their access 4 digit code and ok. How do I program 2nd room user zone 4 his own zone to arm and disarm without effecting the other room/zones on full arm. And 1st room programs not to effect room 2 Your help would be greatly appriciated. …

Ticket Question Hi, I have an old pyronix panel and paragon keypad on a wired system, I would like to replace it with a wired telecom panel and a nice looking keypad, would the bell box and PIRs and door/window contacts need changing? Or could you advise what panel and keypad would be suitable to change without changing all PIRs bell box and contacts? Or do you have a nice looking keypad that is comparable with the pyronix panel Many thanks Danny

TICKET QUESTION Hi, I am an electrician and am looking for a wireless alarm system to install for a customer. Like the look of the Risco kit but sold out. I need one keypad, a fob, door magnet, and 3 PIR's plus external sounder. Is it practical to build the kit up from bits or do you suggest something else?? Budget not much more than £220. Thanks Howard

Ticket question I have a powermax+ system installed about 3 years ago. One of the combined door and vibration switches has failed, please can you tell me what sensors are compatible as it is not possible to easliy determin this from teh descriptions. In particular the MCT-303, SD-304, MCT-302 and MCT-320

Hello, I have 3 components : 1 PIR in office 1 : zone 1001 1 PIR in office 2 : zone 1002 1 door contact in hall : zone 1003 How do I make it work when the latest person (of one of the 2 offices) can arm the building ? Thx

Ticket Question I'm looking to buy a Powermax complete kit Is the AC version of out door siren included in your PET kit for £197.00 I also want GSM connectivity.. what product to buy?? I ahve sensors for a Powermax + will they work without problems?? Regards Daniel

Hi We have a customer who has a GD06 gsm dialler. He now wants another one but it seems they are now obsolete. Will the GD04 do the same job.? He only uses a single input to trigger an sms alarm message. Is the programming the same. Thanks in advance for your reply Regards Mark

Hello I'm rewiring my house and as my floorboards are up and walls chased I have decided to install a burglar alarm. I'm going to go with the Castle Care Tech Euro 46. I have a few questions, should I use 6 or 8 core wire? I'm pretty sure everything wires back to the Control Panel. Finally does the control panel come with a keypad because I would like the flush satin chrome one. Or does it come as a second input device therefore I will have 2 keypads on the system I hope you are able to help with my questions Regards Jasdeep

I recently purchased a galaxy flex 20 and 4 DT7450-EOL motion sensors. I wired the sensor according to the instruction manual of the motion sensor. the fault loop to zone 1, Alarm test and tamper to zone 2. The "test" to the +12V since the flex control panel doesn't have a "remote led control". see galaxt installation manual page 17 for the wiring schem in the flex manual. see page 3 for the wiring of the sensor This doesn't seem to work. Can anybody tell if the wiring is correct? I find it odd that no connection is made on the V+ and V- of the sensor.

Hi, I recently purchased a new CPX alarm. I have programmed the alarm with multiple sensors and was attempting to test the set when I got the following message: please enter eng + anticode 4141 Can anyone help? Thanks, Darrin

Hi, I'm looking to install an alarm system on a static caravan in an owners only holiday park. I only plan to use internal sounders (quite possibly just concealed speakers in the roof space connected to the panel) as I don't plan on disturbing neighbours in the event of a *prolonged* power outage. These would be close enough to the external vent to be easily heard outside - but also uncomfortable internally and very difficult to access. I'm after advice with regards to the most suitable PIR sensor to use. I'm planning on using a dual tech variant, but need one with a decently adjustable microwave range. Could you recommend one? I'm currently swaying tow…

can the Honeywell kit send email alerts? And does this connect to the the router ?. If so which one? Thanks