Intruder Alarms

when setting the alarm i get the following error message + Line Failcom 1 what does this mean how do i get around this error message i am not connecting it to any phone line Also why does the Diagnostic LED flash- does this mean anything

I purchased a Meniver SD2 from you a while ago and have just got round to fitting it but it isn't working and I'd like some help to get it work. I have wired the autodialer into an alarm system and all appears to be good until the unit goes to dial out. I have run test facility and the unit opens the line and then dials, it's says on the screen wiring to dial. I can hear a dial tone before the dialling but the call does not connect. Then before you can hear any connection to the dialled number the unit starts to send out the recorded message after a few seconds. The line test on the unit shows that the line is ok and the fact that a dial tone can be heard before it dials…

THE "HKC 2 WAY WIRELESS QUANTUM KIT" BUT THE CLIENT WANTS TO USE 2 ENTRY EXIT DOORS . SO I WANTED TO KNOW IF YOU CAN TWIN A PIR WITH A DOOR CONTACT AND PUT THEM BOTH ON THE ENTRY EXIT ZONE . SO THEY CAN SET THE ALARM SIMPLY BY PRESSING SET ON THE OPTIONAL KEY FOBS YOU SELL , INSTEAD OF OMITTING ZONES AND STUFF WHEN SETTING THE ALARM ON THE KEY PAD

I have a customer with a broken Veritas 8C controller. They have 2nd remote R8 keypad. If I install a new Veritas V8C controller is the old 2nd keypad compatible?

I have put in te GSM 350 PG2 module into the Powermaster 30 G2, but it don't seems to work. When I do a diognostic test it shows: "GSM not detected" What could the problem be??

Hi I ordered some Honeywell ECO1002 detectors with ECO1000BREL12L bases, I intend to fit install them on a Galaxy Flex 20 system, reading through documentation I believe I need non-latching bases is that correct and do the bases have the required resistors installed.

I am looking to get a security monitoring system were is no access for a landline (router) only to use GPS services. I was looking on connecting Visonic Powermax pro including Powerlink 2 unit with a sim card with data package. For a vision monitoring I want to connect a PTZ IP (axis???) outdoor dome camera which will be linked to the Powermax pro (how is it connected?) Could you please advice which camera will operate with this unit and how the system should work if the is only a mobile router (sim card with a data package) or is there some other solution how to connect this system and view it online?

We have a Visonic powermaster 10 with problems accessing the gsm network. I am not able to control it or obtain status reports via sms, and when I run the GSM/GPRS diagnostics it reports "Gsm net. fail". I am not aware of any issues with the SIM card or the subscription, but I thought I would try using another SIM. However, the installation manual clearly states no to insert or remove SIM card when the control panel is powered by AC or battery. Hence I need to remove the backup battery, but on page 59 in the user guide it is stated that I should contact my installer to perform the backup battery replacement. Since I installed the system myself, I do not have any insta…

We recently bought some pendant transmitters from you for a Powermax+ Alarm system. I sucessfully installed 1 of them (more by accident I think) but am struggling to make the other work. I find the instructions very confusing! Please can you help...

Hello, I resently puschased a PowerMater 10 alarm system from you and am now starting to install the equipment. There is a problem with the display on the master unit, it seems like it doesnt remove some of the characters and some texts looks really weird. For example, int the start screen it says "15:16EADY : " where i guess it should say "15:16 : READY ". If I have a fault it switches between "NOT READY TRBL" and "15:16EADY : " There are also some really strange characters for the zone naming when I try to add equipment to the system. Everything else seems to be working though, I can add equipment and arm/disarm the system. I have tried doing a "Factor…

I have purchased a belle and two twin alerts by pynonix (order no 33462) to install on a scantronic 9752 panel. Neither the scantronic nor either belle/twinalert manuals match each other so would like some guidance on wiring these up. The scantronic manual has the following output:NO1, NO2, Tr, 12V AUX and 0V, and a separate +, and LS for internal loudspeaker. The belle has B-, B+, BA, STB, SPARE, BT and TF, The twin alert has 12V+, 12V-, SPK and BA The belle shows the following connections for scantronic: B+ = 12V B- = 0v BA = BELL STB = STROBE- BT = TR TF = 0V The TwinAlert has: 12V+ = +12V 12V- = 0V SPK = SPKR (low) BA = BELL The s…

Which cable is best to use for the Comm's network ie Galaxy Panel to Keypads and to RIO's?

I am looking too install a wired alarm system into a large powered garage and would like a recommendation on which of your products would be most suitable. Ideally I would like the control unit (with battery backup) separate to a keypad (or fob reader) so that it can be installed out of harms way. If possible, I would also like an external siren with strobe. For the sensors I think 2 PIRs would suffice however, these need to avoid false alarms so perhaps dual sensing ones would be better for me. The PIRs need to be able to cope with more extreme temperatures than inside a house, a hot motor vehicle being parked in front of them and probably the odd spider or two. Please…

I am after a remote that will work on a Sterling 10 for setting/unsetting? Is this possible?

I am quite new to wiring intruder alarms. I just purchased the H-well ADE Accenta 4 x PET PIR Starter Kit and have the following questions: 1. My current intruder alarm has an internal siren and a strobe both in serial connection to a PIR. Is this possible with the H-well kit or do they both have to have their own wiring? 2. According to the H-well Engineer's Manual the strobe should be connected with yellow, white, green, red and black. What about the blue? 3. I have an internal siren which is connected with 6 core cable but extension speakers should be connected with 2 wires according to Engineer's Manual. What do I do? 4. 6 core wiring in general. Does it matter wh…

I have a flat which is fairly secure and unlikely to be broken into. However for £200 or so it seems a good idea to fit an alarm. I have been considering the Yale Premium and was looking at a forum on http://www.diynot.com/forums/viewtopic.php?t=255745&start=30. One contributor was not so keen on the Yale alarm and stated: ?If you really want a Yale system, try this instead. http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1015 Similar price and a graded product. http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=2202 I have looked at your site but find it difficult to…

Hi, we are looking at the Honeywell EC01000 range of detectors. We require Optical & Ionization, can you recomend an Ionization Detector for the Honeywell Galaxy Dimension Panel and explain the diffrence in the standard and diode base. Am I right in thinking these have no sounder and if so what compatible internal sounder is available?

Hello, I have now received my alarm but when I connect power I get a fault code: - NOT READY TRBL MEMORY and I can not find this fault code in the maual or on Visonics webpage. Please advise how to proceed.

I am planning an alarm for my house. It should be hybrid with wired and wirefree sensors. I have been looking at Scantronic. Which of Homelink 55 and I-on40 do you recommend? No price difference as I get it. Are there any other brands that you reccommend?

Accenta G4 mini from you. Connected it up and fully tested including under alarm conditions. Last week I had an alarm activation which worked fine BUT the strobe will not reset. Thinking I had a faulty siren I bought a Honeywell ActiveGuard AG3 from you. I powered down the panel and connected the new siren. Repowered and the strobe was immediately flashing and still won't reset! Powered down the panel and connected the siren with a short length of new cable. Repowered the panel and the strobe was immediately flashing and still won't reset.

Only zones 1,4,5 used .zone 1 is the exit/entry zone .All PIR detectors work on walk test and zone 1 works in chime mode.The alarm sets OK system bleeping until set . when the entry zone ( 1 ) operates it goes straight to alarm , after reset code entered the panel has zone 1 flashing only.

Hi, I want to purchase 1x heat sensor and 2 x smoke sensor to add to my current BT VP1000 alarm system. Can you advise me on what is compatible with it.

Hi, I purchased a ADE Honeywell Accenta Mini Gen4 with LCD Keypad on 01/05/2010, This has a problem where it says "Tamper Fault Lockout" on the keypad, I have tested all the tamper circuits and they are very low resistance. I suspect the main board or remote keypad is faulty although the fault only occured when I removed the panic button for decorating. I cannot get it to reset.

i am looking for a suitable replacment for a karizma + system that i installed many years ago, the system must use id type biscuits as the system was wired this way originally , can the castle euro one do this and if so can you supply it with a 125 khx prox keypad?

fitted new panel no problems, but unable to get entry time to work full alarm goes off as soon as door opened . tried setting up as described in engineer's manual page 38 . Is it something I'am doing or is the panel faulty ?