Intruder Alarms

The instructions for this unit says that if the settings are changed the unit must be reset at the control Panel. I purchased these units to replace my existing unit and therefore do not have a Honeywell control unit or any functionality to reset PIRs. Can you tell what the reset process is? The anti - mask function, sounds a bit like anti-tamper, do you see any reason why the anti tamper and anti-mask relay out puts cannot be connected in series and both be in the anti-tamper circuit?

I need to add an additional control panel to my alarm system. The current panel is menvier ts700. Do have one which will be compatible with this or would you recommend installing 2 new control panels and if which ones please?

I'm looking for a recessed sensor for an alarm, needs to be unobtrusive as possible,

I recently purchased 1811lr 40m range twin sensor from you, this came without a control unit. Can you please advise what other equipment I require for this to work with my existing light

I have just moved into a new house that is installed with a scantronic 500+r alarm. I want to turn down the volume on the internal alarm that goes off when you set the alarm, how can I do this?

Hi, Just trying to put together a quote for a high end residential property, we are upgrading the video intercom, cctv amd intruder alarm...in the past have used powermax for small residential wireless and galaxy for commercial, client likes fancy toys, is there any intruder and cctv that can be integrated or an intruder system that has an app for a smart phone but the system must be wireless. Basically they want a fleshly system he can show off

Hi, I have a Honeywell Galaxy 3 48 panel running V5.50 firmware. I've seen firmware for the Dimension 48 @ V6.79. Are these 2 panels the same and can I upgrade my panel to V6.79 firmware or are there hardware difference that cap my firmware @ V5.55? I always thought they were the same panel just with different firmware but after looking though info I'm no longer sure as to the compatibility. If I can upgrade, I'll purhcase the SPI key from security warehouse but will need some instructions on ow to perform the update. Thanks

Hello, I have purchased a CQR 3/8 Flush Contact 1 RD 4 Wire White, but it does not work on my door. Most probably, it's because the gap est too large and the metal door interfere with the contact detection. I am looking buying a new flush contact. Which one do you recommand? You have so many. The installation environnement is: metalic door, large gap (difficult to measure, probably at least 10mm), if possible a contact with direct wiring. Looking forward your answer

Hi in looking for an intruder alarm system, I want to install it across a 30 meter doorway in a shed on a farm. I think a break beam system would be the most appropriate system. The doorways are unsecured in any other way, there is no door to close across the opening. I would need an alarm that could be heard up,to 750 meters away Thansk

Hi there, We purchased the above system sometime ago and have only just got around to installing it! On opening the bell box we were sold with it , it is a hardwired version. I have checked the install manual which only refers to a remote bellbox. Can you tell me which models would be compatible with our system that are available and how much they cost from your company + the postage costs. I dont suppose we can hardwire the one we have got which is a Texecom external sounder and strobe? Thank you for your help

Hi, So it's 1:49am, my husband is at work and I can't get hold of him. my 9800 alarm is saying battery fault and keeps going off every few minutes. My daughter is stood by the pin pad in tears whilst i desperately try to find a solution - is there anyone who can help? I feel sick and I'm shaking! I don't know if it's going off outside. The company who installed it have gone out of business and I don't know who to ring and there's no user manual anywhere, I can't find much online either. I'm in north Kent, any help would be so gratefully received. Thank you

Please can anyone help with the following re. Intruder Alarm system Scantronic 9800+. (9827) In brief, there is a code showing as bF which I understand through d/loading the User manual means: battery fault on the control panel. The alarm has been going off several times a day for nearly a week and I disconnected the ringer several days ago but am too worried to open up the control panel in case it then goes off again and I can't press the code to stop the noise once the faccia is removed. However, I need to see inside in order to know what type of battery I need to buy to replace the present faulty battery. Any assistance would be much appreciated, Thank you, Tum…

I have stored a number of items in my cart and I would appreciate some advice as to whether these are all compatible or if there are better alternatives available that would work with the main system. I have a hybrid wired/wireless system with existing PIR's and magnetic contacts in place but I am expanding the system and finally installing the panel. 5 x - Honeywell Four-button compact two-way keyfob 1 x - Honeywell Galaxy Flex 50 Panel with MK8 Keyprox 1 x - Microtech Galaxy MK8 Keyprox LCD Keypad 4 x - Honeywell Wireless Dualtec 15m x 18m Pet Immune 5 x - Honeywell Galaxy ASK Keyprox Proximity FOB 1 x - Honeywell Galaxy / Dimension Boxed Power Supply Unit 4 x - Ho…

I am planning to import a comprehensive Visonic Power G2 System with many detectors into Germany. I understand that all components of the system have to be UK components in order to be compatible. Before ordering I need answers to the followings questions: Can the language of the Power Master 30 panel be changed from English to German? Will the Power Master 30 panel with the GSM-350 PG2 and the Powerlink 3 modules be able to communicate with Visonic’s PowerManage IP/GPRS-based Security Management Platform installed at a German central monitoring station? Will the alarm data and other data transmitted by the Power Master 30 panel to the CMS also be in German? Would I hav…

Hi, Just trying to put together a quote for a high end residential property, we are upgrading the video intercom, cctv amd intruder alarm...in the past have used powermax for small residential wireless and galaxy for commercial, client likes fancy toys, is there any intruder and cctv that can be integrated or an intruder system that has an app for a smart phone but the system must be wireless. Basically they want a fleshly system he can show off

Hi I have a securilite alarm system fitted with the IBX Command centre in the house which has Single head PIR sensor outside to cover the drive way, the sensor has failed and i cannot see any part numbers on the sensor and i am unsure which one to order from you, it looks identical to the voltek sensors you list but which one ? would the Voltek 1804 single head sensor be suitable for this with the range of 18m x 90 degree angle ? Kind regards

Do you have any motion sensors with two contact sets ? So that it is possible to use one contact for alarm, and one for home automation ?

I'm just inquiring about your Klaxon h series burglar alarm sounded, just wanted to know is it compatible with a Honeywell accenta control panel and also is the sounder the same as shown its the picture?

Hi, I have been looking to buy accessories for Visonic Powermaster 10G system of which I already have a panel and some accessories bought in Sweden. On many accessories it says "will only work with UK panels". Is this actually the case that I would not be able to get these to work with a panel bought in Sweden (sounds strange that Visonic would manufacture special equipment for UK only?)?

Could you advise me if Excel and R8 Panels are basically the same and if not the difference between them and are they programmed the same way?

Hi, i currently have installed a risco wisdom in house an i am wondering if you could please tell me if my unit supports an auto dialler to call my mobile in the event of it going off?? if so do you sell these?? any help would be gratefully appreciated thanks.

The gsm unit has stopped working and the panel no longer recognises it. Could you please advise. Thanks

I ordered a Visonic PowerLink2 (9-101070) hoping it would be compatible with my power master 30 but it doesn't seem to be. Can it be? If not which one is to connect my master 30 to the Lan?

Will this door contact work with my Scantronic 500r.+ wire free control panel, as the 536rEUR-00 looks to be obsolete?

Hi I need to replace my current wired alarm system.. I have a mains wired alarm with wired connections. I have a couple of PIR's that are wired, which I see no reason to replace as the cables are hidden. I would like to add additional pirs wireless. I can see execom Kit 3 32 Zone Self-Contained Wireless Kit which looks like it can take 4 wired zones. So I could install this on my current set-up and add wirless pir's to additional rooms. I have a couple of questions. How is the alarm disabled. Is it on the control panel? I see it comes with 2xPremier Elite SmartKey. What exactly is this? Can this disable the alarm without having to put in a code? I have 2 children which I …