Everything posted by securitywarehouse
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[Ticket Question] Help with current Security Lighting System
My problem concerns our home security lighting system. We have two floodlights, two PIR's and an internal control panel. The control panel inside says GJD Sapphire MkIII. After several years of faultless use it has now gone wrong. Sometimes the lights only flash, sometimes they are ok. I think it is either one of the two PIR's giving a faulty signal (with the other still ok hence it sometimes works) or the timer in the control panel. I tried altering the time on this and they seem to stay on longer when they do work, but usually they only flash. Should I change one of the PIR's or what. I really would like to talk to a real person!
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[Ticket Question] Help with an ADE GEN4
hi i have just installed this panel to an exsisting system, it has 1 door entry contact and 2 pirs 1 on the route to the panel the other at the back of the house. i conected the door contact to zone 1 the pir on route to the panel on zone2 and the other to zone 3 i am using program 1 and set zone 2 as timed inhibit the problem im having is when i do a walk test zone 1 triggers zone 3 and visa versa zone 2 triggers on its own fine. so if i set the alarm as i trigger the door contact (zone 1)before i get to the panel the alarm activates so i enter the code to silence and zone 1 & 2 are solid and 3 is flashing the door contact is only 2 wir so i cant have wired it up wrong any idea what i have done wrong?
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[Ticket Question] Does the Honeywell HD73X need a mounting bracket?
Hi I am interested in using the Honeywell HD73X on the outside wall of a building, is there a special mounting bracket for it and if so how much.
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[Ticket Question] Help with the scantronic r500+ (sensors & fobs)
looking for compatible door sensors, keypad and key fobs. have noticed that the key fob is sold out
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[Ticket Question] Help with current Scantronic system, wanting additions
We moved into our house previously without pets but with one of the above alarm panels. I need to replace three PIR with pet friendly ones. You advertise the Scantronic 430, is this compatible with the 9450 panel. Also I wanted to install a dialler but it seems that you are out of stock of all diallers. If there is one that is compatible with my control panel could you please let me know. Also I would like a clue as to how to wire up the dialler to my panel.
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[Ticket Question] Can you source these items?
As I can't find these items on your web site, are you able to source them? 7 internal low light dome cameras 1 8Ch DVR, 2TB 31 day recording facility 1 15" LCD basic monitor
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[Ticket Question] Help with an Ody 1E
Hi, I had an alarm system and we started having problems with our bell box (kept going off because it was too close to the boiler flue). I decided to replace the bell box and bought a Texecom Odyssey 1E. We've fitted the bellbox but it won't seem to work with my existing system. I'm not sure but it may be that its not compatable with the panel/key pad. I could do with knowing what panel/keypad would work with this bell box, how much they cost and whether you stock such an item. Thanks
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[Ticket Question] Rafiki 8 Zone kit with additional heads
I need to add a device to shut down the sound system in a pub. does you little interface relay support this ?
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[Ticket Question] Viper GL
I have fitted the above on a upc window. 1. the led is continuously flashing. Is this correct? 2. The unit is fitted to the position A at right hand side of the frame and will alarm on tapping the right hand panel but not when tapping the left hand panel. Are two units required on the window frame?
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[Ticket Question] Help & information on the Scantronic 9943 please
i am after a scan 9943 with 5 or 6 remotes. Will the keypad pair up ok with a 9930. How much is a 9941 & 9943 & fobs
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[Ticket Question] Help with a GJD system bought from Security Warehouse
Hi I bought a system from you last month and have now installed it. I bought a GJD digizone controller, 4 way expansion unit and Mini Opal pir's. The system often works well but every now and then a red led flashes inside the pir's and the system dies. It sometimes dies for minutes or hours then seems to reset and come back on. Do you have any idea what causes this?
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[Ticket Question] Gate intercom system with 5 handsets
Iam looking for a intercom system with 5 handsets with buzzer.when buzzer is pressed we like all sets to ring.Also we like to tie in a gate intercom.
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[Ticket question] Help with my current 'Terraneo' handset please
I would like to purchase a new audio door entry handset as my existing one is not working correctly. I would be grateful if you could identify the model of my existing handset in order to confirm compatibility with the ones you have for sale on your website. I live in a flat and the handset is connected to a communal door entry system (can also supply a picture of this if required). Here is a link to photos of my handset (inside/outside): http://s1095.photobucket.com/albums/i468/h8lly/Handset/ The make is Terraneo and there are some serial numbers on the inside: 1600522 and 1600525.
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[Ticket Question] Help with the Videx 837-1/836-1 please
A customer of ours has purchased a Videx 837-1 unit recently following the failure of the microphone in the Videx gate unit which turned out to be an 836-1. Is it possible to use this 837-1 unit as a replacement for the 836-1 or can you supply an 836-1, or compatible, unit.
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[Ticket Question] MCS-710 & MCS-730 how do they compare?
Can you tell me if there is any benefit to having an mcs-730 over a mcs-710 other than being 10db louder?
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[Ticket Question] Help wiring the ADE Honeywell Easy Set Unit to a Gen 4
23844
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[Ticket Question] Adding additional handsets to my BPT system
Is it possible to add extra hand sets to a BPT E/200 system please If so pat no.s as well please many Thanks
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[Ticket Question] SNT Duolink help please
can you tell me dose the snt duolink kit come with psu
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[Ticket Question] Which lock with the BPT Targha?
I have been asked to purchase and install the BPT Targha entry system, having not fitted one before does the Mag Lock need to be a Monitored or Un-monitored type. I am looking to place the order asap and would appreciate your help with the type I require.
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[Ticket Question] Help with an Omnicron 7000 please
I have a omnicron 7000 and i wish to change the controll panal i was wondering if you had a panal that would be able to be put in its place and i could just rewire my sensers back in to
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[Ticket Question] Help with the accenta optima g4
upon power uo of my recently purchased optima gen4 copact alarm the alarm sounds- enter code 0123 and the alarm siren silences. i have no flashing tamper light despite the cover being off,i have a flashing sos led which will not go out whatever i press? i have the global tamper pa & ta terminals shorted out but still am unable to extinguish the sos led. do you think the unit is faulty or am i missing something obvious
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[Ticket Question] Help with the AG6 please
Does the Honeywell AG6 SAB and Cover (Blue Strobe)have led indicators on perm or flashing, to indicate power is there and it is not a dummy box.
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[Ticket Question] Help choosing an alarm with 11 zones
I think I need 11 zones: Kitchen door (E/E) Front Door (E/E) Workshop PIR Garage PIR Lounge (Pet Friendly PIR) Hallway 1 (Inhibited Pet Friendly PIR for E/E) Hallway 2 (Pet Friendly PIR) Bedroom 1 (Pet Friendly PIR) Bedroom 2 (Pet Friendly PIR) Dining room (Pet Friendly PIR) Kitchen (Inhibited Pet Friendly PIR for E/E) 1 x RKP External Sounder Is there a system/ kit that will do this (Honeywell Galant? - is this panel obsolete?) or can I link multiple PIR's to use the 8 zone kit as advertised Honeywell ADE LCD Accenta 4 x Pet PIR Starter Kit
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[Ticket Question] Dimentions of the Secware Pro 520TVL High Res Varifocal
Can you please let me know the diamensions Width x Hieght of a Secware Pro 520TVL High Res Varifocal Day night dome camera
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[Ticket Question] Visonic compatibility
SInce i live in Sweden i have a Swedish system. Its a Visonic with a builtin GSM. Not sure what that model i called in UK since the alarm doesn