Everything posted by securitywarehouse
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[Ticket Question] Help with the Veritas R8 plus panel please
Currently have A Veritas R8plus 10 years old that is now faulty. Would like to replace with a new one, is current model a direct replacement to old. Does new unit come with battery. Can it be replaced by DIY
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[Ticket Question] Help with an old Videx entry system please
We are electrical contractors,we have a site that contains an existing videx entry system(looks approx 5 10 years old)we've been asked to add an additional audio entry phone. can we simply cable from the existing handset to a new one? We think the intercom phone serial no is VX Smart LC631/03
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[Ticket Question] Help with the 9651EN-43 please
Proposed Gargage Alarm System Before placing a package order I just need to confirm that the Scantronic 9651EN-43 Panel will support 2 x remote extension speakers. I note it has 3 fully programmable outputs, I need a volt free relay / contact output (N/C healthy) Open Circuit on alarm condition for remote signalling to an existing Scantronic 9752 panel located in the house (this will then represent a seperate zone alarm, just like say a PIR in alarm condition going from N/C to open circuit) - please could you advise, order ready to go.
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[Ticket Question] Will this battery fit the Scantronic 9751?
Also I have a question about the Genesis 7ah 12v battery http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1340 Will this battery fit inside the Scantronic 9751 control panel? http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_102_41&products_id=549 Your reply will be appreciated, as I wsh to order items as soon as possible. Thanks
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[Ticket Question] Security Tag help for the Cross Point XL please
I would like to talk to some one in sales, I need to purchase bar-coded security tags, that work with a Crosspoint XL security gate. Can someone call me please?
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[Ticket Question] Help with a hard-wired alarm system please
Hi I am after a hardwired alarm system, there will be 11 PIR's 2 keypads 4 panic buttons and 2 sounders. Can you provide a quote please and I will place an order, thanks.
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[Ticket Question] Cameras & DVR recommendation
1 day night camera to monitor an item 70 meters away to a 5 meter radius of the item 1 day/night camera to monitor gates 15 meters from camera position and a dvr with internet access and usb/disk back up. for 8 cameras 4 x vandal proof day/night dome cameras monitoring 10 meters from camera postion
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[Ticket Question] Can you recommend a 6 zone system as below?
I need an above average system castle or simular thats got 6 zones or more, part wired part wireless due to solid floor. kit to include 3 wireless door contacts, 2 pet wired pir, 3 standard wired pir, 1 wired alarm box, 1 dummy, 1 x internal horn, kit to be auto dialer and/or gsm, all nesaccary batterys 100mm cable.
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[Ticket Question] Wish to upgrade to 14 zones, can you help?
Hi I intend to upgrade my home security,the system,has a Veritas R8 panel and 8 PIR(IFSAC MQ1510)zones along with 2x RKP there have been many false alarms, due to, I think the poor PIR's, I was looking at installing up to 14 zones (2 door contacts, 8 Pir, 2 dual tech PIR,(orangery & Kitchen) 2 dual tech PIR (detached Garage)and 3 RKP. could you recommend the best control panel, RkP and PIR's I need to have the garage, armed when the house is not and also to have the 2 PIR's on the first floor omittable. Is it possible when there are any alarm activations to call a phone number. I have been looking at the Gardex 595 & GT490, and Pyronix KX PIR would these be suitable or can you recommend others
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[Ticket Question] Can you recommend an alarm for a workshop/shed?
Hi I am looking for an alarm for a workshop/shed, 1 opening window, 1 fixed window and double doors. I have used Scantronic previously and therefore would like the following:- Scantronic 9448, with 2 contact switches, a glass break sensor, Elmdene INT400 and a battery. (I have avoided PIR\\\'s because of false alarms) Could you advise if this is suitable or are there better options, please advise battery type for above.
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[Ticket Question] Help with the Homelink 55 please
I am about to order the Scantronic Homelink 55 from your site but have a couple of questions... Can I add an extra keypad with prox reader? The description of the Homelink mentions only the 9940 and 41 but they are no longer available I think? Will the Scantronic PIR's (wired types) work OK with the system, as I only need wireless contacts for the doors, all other sensors will be wired? Any recommendations for a suitable external sounder?
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[Ticket Question] Security Tag help for the Cross Point XL please
We have a cross point XL security gate and wish to purchase bar-coded security tags that can be fixed to our media equipment, stills and video cameras, could you recommend a suitable product and give details of price.
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[Ticket Question] Help with the COOPER MENVIER M12
I have bourght quite a few of these & on wiring & checking them find none sound when tested. All you get is a constant lit LED. Is there a possiblity that all are faulty or has someone designed the ultimate pointless product? If one went into alarm I'd expect all linked alarms to sound. Is this not the case with all linked 12v linked detectors?
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[Ticket Question] Help with a replacement DVR
We have recently been flooded and this has damaged our DVR. We had a Visix ELR 4, but cnnot seem to find one. Whilst searching, I cme across your sitre, which shows Everfocus. Aside from a couple of minor differences, it appears identical to the EDR410H. Ours was a 4 channel and was also compatible with use over the internet. Insureres have asked us to find the current equivalent, but we have no idea. When we bought it, it was about
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[Ticket Question] Visonic Tower 20am help please
is it true that Visonic plans to stop production of the tower 20am?
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[Ticket question] Help with a Veritas Remote Keypad Replacement
My keypad has given up the ghost with some butons not working so I cannot disable the alarm with the code. I've taken off the keypad and it has 4 wires connected. It looks very simple to replace so is it simply a case of buying a replacement and installing in the same manner? When I reconnect the power and the alarm starts going, I should be able to enter my code and all is back to normal? Or is it more complicated than that? I've been quoted for a replacment & fitting but it seems such a simple job to do yourself. Do I need to be aware of anything else?
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[Ticket Question] Help with a Ganz system
I have a customer that wants to install a Ganz ANPR system and he wants to be able to view the video streams via webpage. Is this possible with this system?
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[Ticket Question] Texecom Speech & Speech & Text help please
You have 2 items listed on your web site from Texecom. TEX-CGC-0001 which is listed as a Speech and Text Dialler at
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[Ticket Question] Help with the ART 832
I was called out to a small block of flats last week where the entry phone system is not working - fault appears to be microphone at the main door as everything else works fine. It is an art 832.0 4+1 I believe. Just need some help identifying and sourcing a replacement part. Regards
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[Ticket Question] Help with 703r + 762r programming
I have purchased these intems against your order number 22312. I am having problems setting up the receiver to recognise the transmitter. I have teh items to hand, connected and ready to program, The transmitter is set/connected as a mode 6.with the door switch supplied. The receiver however doe's not recognise the the transmitter. Currently it hase the yellow supervision light on with the two red zone lights flashing. Can you please advise a solution, or better still, can we arrange a time when someone can talk me through the set-up? Thanks for help and best regards,
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[Ticket Question] Do I need a PSU with this ACT equipment?
I am about to order; 38 ACT ACT/SM FOB-B pack 1 ACT ACTSmart2 1070 Please could you inform if i need a power supply and if so which one.
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[Ticket Question] Do you sell the Powermax Complete?
Do you sell a Visonic Powermax Complete Kit?
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[Ticket Question] Information on the PENDANT TRANSMITTER 702
How do these watches operate pleae. I cannot see any buttons on side, do you press the pad which is the face of the watch? Thanks for your help
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[Ticket Question] Help with a 536r Scantronic Door Contact
I have installed the door contact (to replace one that ceased to operate). I have followed the "deleting" and "learning" instructions for my 500r panel and acheived the "double beep" to indicate that the panel has learned the code. However when the panel is "set", although all other sensors set off the alarm when activated, the door sensor does not activate the alarm on door opening or tamper (the led on the sensor does operate). Please advise what my next step should be.
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[Ticket Question] Grade 3 Double Push PA required & shipping cost to RofI
Wondering if the Knight Double Push PA Stainless Steel is a Grade3 or if you have any grade3 buttons in stock? Also, rough idea of P&P (2.1kgs)to Republic of Ireland for 3 PA Buttons 2 Viper GLX 1 Calibration tool