Secware_Tech6

dumptruck AFAIK ventcroft dont do a decoy unit but i will check with sales tomorrow. From a feedback point of view it is a budget sounder but usual ventcroft quality. I personally dont like the look of the unit and prefer the classic or oddy 5. Its a similar board to the classic board but not identical. Feedback from the installers is good, and when we tested it for approval it performed well. Obviously it doesnt have the volume of a more expensive unit. Support

Sounds like it has a fault. If its from us, if you contact technical at technical at securitywarehouse.co.uk referencing this page, we will get an rma generated. Support

i would take the sounder down and reconnect on a short temp wire to prove the unit. Let us know how you get on. Support

1. Yes, and yes 2. Yes 3. Any of the double pole units, eg Menvier M12 4. Yes, and it should be in a protected area. 5. Yes you need a radio expander, and the benefit is you can arm etc from the fob Support

If you have a look in your manual there is a setting to adjust when the panel will report low volts. Id suggest you have this too high. Also check your charging voltages.Let us know what your charging voltage is, and your system voltage / current in day. SUpport

Hi, do you have a model number as i dont recognise sdvr8? Support

Phil You will need a tranmitter ie http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_60&products_id=528 connected via a relay to your bell output. and a http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_60&products_id=529 reciever. You could also look at the risco versions. The idea is that both are standalone radio links and will follow the status of the relay in the panel. Support

the wireless sounder unit will only work on the homelink 75. The homelink 55 is a hybrid panel and not all the wireless peripherals will work on it. The only way to achive this with a conventional panel is to use a stand alone transmitter and reciever but you would need 2 sets to send triggers one way and the tamper back. ID look at the visonic powermax plus or the homelink 75 as both will accept wireless sounders. But wireless sounders led's are not as bright.

Yes it should be fine. As long as your circuits are normally closed.

Yes, those are compatible, but using wireless does limit you to that manufacturer. ie if you want to use say a bosch tri-tech or a crow etc. Wired gives more flexibilty of equipment.. but obviously needs wires. Support

4 wires wil only allow door contacts or movement sensors without a tamper circuit. this would require 6 wires to comply and use a normal double pole arrangement. we cant offer support to non pro installers. Id look at a panel that offers eol wiring configuration as this will allow both alarm and tamper signals down 2 wires. many panels offer this though few bottom end ones do. if you only have 2 circuits id suggest one of the honeywell basic kits with 2 pir's and add your own sounder. obviously this will require re cabling. modern sab sounders require 5 wires minimum so this will probably require a new cable anyway. Have a look at the accenta if recabling or the texecom premier if using existing cable. There are cheaper panels than thr premier but the manuals are superb for the begineer. Support

Galaxy is just a professional personal preference from working with these things in the field. You can fit diallers to either panels ie an sd1+ dialler to get normal voice dialler functionality on either system. Nacoss sint just about insurance but it is driven by insurance as they want someone to certify it actually works and that all company employees are vetted etc. Plus that the company will be around in a few years to service. Much like i suppose servicing your car yourself. Support

Robin There are large differences and positive reasons for having a pro installed system, ideally an approved system, ie NACOSS but ill try to answer your query. You have a few choices depeding upon the brand your after, id look at the galaxy 2-20 rf kit. http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1632 or cheaper kit http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=579 you will also need an rf reciever for this panel http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1149 then add your wireless sensors to suit. Id recommend the galaxy. If requiring external wireless PIR's you will need to look at the risco as they do the Wireless Watchout http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1407 or if using wired a GJD opal elite http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=441 Id advise against using this to activate the alarm as external sensors will false alarm, ie fox's sunlight etc. The CPX includes a basic voice dialler, and the galaxy includes a text messaging modem for basic signalling, both include proper communicators for connecting to an alarm recieving centre.

im sorry we dont currently stock system q equipment.

Hi Rav When you say not very well etc what are you comparing them to? they are a budget sensor and do not perform as well as non budget types. but im a little suprised. What adjustments have you made, what height are they mounted at and in what environment. Support

Sounds like its the board. Could you contact tech with your order number etc so they can issue an rma. Support

Have you checked all fuses? I know you have mentioned you have but there are various locations. Also remove all 12v wiring and sounder to check its not a wiring fault. To be completly sure removal All cabling and check outputs. How are you testing the fuses? Support

If picking up you will need to order and select pay by bank transfer then use your credit card on arrival. We dont tend to do this as a rule mind. Usually where the card and shipping address dont match people pay by bank transfer. Support

Richard I'm afraid we dont currently have a trade counter and all order are shipped via our courier.

9651UK isnt Graded either, 9651EN is. Grade 2 panels (quick list) Galaxy G2-20 Eurosec CPX Eurosec CPL8 9651EN

No the accenta is ungraded, so the kit does not meet G2. Yes it can interface with your lighting depending upon what you have will decide how it interfaces. Support

SO if yu remobe the link on the keypad and exit engineers what does the display show?

S on the panel is the strobe trigger so connects to ST- D on the panel is the hold off - so connects to 0v C on the panel is tamper return so connects to TMPR B on the panel is the bell trigger - so connects to S- A on the panel is the hold off + so connects to 12v Support

Bell Panel BT T B- A B+ D BA B You will also have a strobe output on your panel connect strobe - on the panel to STB You will also need to link Tamper feed to B- in the bell. Support

Philip you will need to email sales and they will be able to help you. Support