Everything posted by accounts3
-
[Ticket Question] Help with the Videx 837-1/836-1 please
I believe the 837 is a DC unit so would not be a compatible replacement. The 836 is an old amp speaker unit, and I understand that Videx do still have stock, they are a similar price Anne
-
[Ticket Question] Help wiring the ADE Honeywell Easy Set Unit to a Gen 4
Thank you, have checked order, and will ask somone a lot more technical than me to answer your query Anne
-
[Ticket Question] Help wiring the ADE Honeywell Easy Set Unit to a Gen 4
can we have your order number please
-
[Ticket Question] alarm system for garage help please
Hi It is really a matter of choice as to which system you fit, each installer has their own preferences. in a harsh enviroment like a garage a Dual Tech should be fitted, and the external bell box usually comes with LRD's but not to show the system is set, there should be no indication externally that teh system is set. When you have chosen your system, then all prices will be shown on the web site. Hope this helps
-
[Ticket Question] Can you source the GJD910W?
I am not aware that we have has any previous requests for this, and for us to stock an item there must be a demand, I will make enquiries
-
[Ticket Question] Can you source the GJD910W?
We sell the GJD910 4 zone lighting controller & Enunicator
-
shipping charges
Hi John, Some of our carriers charges are high to some areas, we have negotiated where we can, but their service levels are good, they don't lose many parcels, and they don't say they have tried to deliver when they haven't tried. So out of a number that we have tried, we currently think we have a good service from them,
-
Re: bell location
There is a small speaker in the panel, but it really should not be sited in a cupboard as it may get too hot. The built in PA is a way of activating a personal attack, which will generate an alarm condition when pressed
-
[Ticket Question] Help with the 9751 & battery
regretfully it is not something that we stock
-
[Ticket Question] Help choosing alarm & smoke system
Are you diy ing or do you have someone to fit it for you
-
[Ticket Question] Secware External 500lb Magnetic Lock, dimentions required
We would advise waiting till the stock arrives before making any preparations, as if the goods are not what you want the prepatations can not be undone
-
[Ticket Question] Help choosing Pet Friendly PIRs
We think a reliable one is the Bosch BLP1P, but we are currently awaiting more stock of this item
-
[Ticket Question] Help with the Videx 3312 please
the 901 and 3312 can work in conjunction with one another, both work on the same systems
-
[Ticket Question] Help with Wintex - what's wrong?
can you supply your order number so we can look into the problem, please
-
[Ticket Question] BPT with camera?
BPT do a video entry kit, you could take a look at VKIT/IVRIMPYVF
-
[Ticket Question] Help with axs strike master
Can you let us have your order number and we will look into exactly what you need
-
[Ticket Question] ZEM help
Take a look at EUR-031
-
[Ticket Question] Help with the Videx 4 button system
We would suggest the Videx VR4K-4S, we will be adding this item to our web site very shortly Anne
-
[Ticket Question] Access Control 100m range [wireless?]
BPT have a new product out, and we are waiting on more details of that, but it is radio and depending on the numebr of walls it has to pass, would have the RF capability
-
[Ticket Question] Help with the Videx 4 button system
Our sales team will look at a suggestion for you and come back to you shortly
-
[Ticket Question] Communicator for the Scantronic 9651
The Scantronic 660 is a plug on and will fit in your panel. the 840 needs to be wired and is larger so will be a tight fit, installers often fit this unit in a separate box. Some other members may be able to add their opinons to help you make a decision Anne
-
[Ticket Question] Identifying BPT devices
The E/220 is classed as an apartment station without a handset, they are still available at the moment
-
[Ticket Question] Identifying BPT devices
we will get back to you
-
[Ticket Question] Help with the Powermax + please
Hi This is part of the set up. For EN & DD243 system the standard allows for fob only setting, the keypad can only be set to be used on non police calling systems. This is in the programming in panel defintions. off by wirekless/off by keypad. Best of luck
-
Glass Magnetic Strip
These strips as you call them are quite old technology now, they deteriorate with moisture that tends to be on windows in the back end of the year, and are very labour intentsive, so most installers tend to prefer to use glass break sensors.