Everything posted by accounts3
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[Ticket Question] Hard Wired Fire Detectors
You will need to choose 12 v smoke detectors for your scantronic control panel
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[Ticket Question] Software For Digi-View
We would need your order number to identify the age of your Digi view 4, as there are currently 3 models of software for this unit, and it is model range specific. Let us know and we will help you sort it
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[Ticket Question] Recommend Alarm System?
You need to ensure that the smoke detectors you choose to go with your perferred control panel, is 12v not 24v, Intruder alarm systems run on 12v, where as Fire alarm systems run on 24v, and you can not mix the two
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Need My Order In Time For Tomorrow?
Hi Ravis We do not at the moment offer a next day delivery service, we state that most orders leave us within 72 hours. Sometimes it can take us longer depending on volume of orders, staff availability etc., As your order is still being gathered from our other stores, before being ready here for despatch, regretfully it will not be with you tomorrow, as you are proabably aware Saturday delivery is an extra cost option. We usually use the on line ticket system for queries and returns etc., it is often a quicker response to questions, as we do not monitor the forum as often as the tickets Let us know if you do not want the order to be processed and we can refund your payment
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Attaching Contacts And Shock Sensors To Upvc?
You should also ensure that fixing the detector to the door/window does not invalidate any warrenty your window company has supplied
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[Ticket Question] Optima Compact
If you have damaged the pcb you will probably be able to see the tracking on the rear of the board, (burning) I am not aware of a fix for this other than a new board, but perhaps other forum users will be able to help
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[Ticket Question] Entry Timer
What do you have on zone 1 the entry/exit zone?
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[Ticket Question] Optima
What are you expecting it to do??
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Web Site Orders
We apologise that today for approximately 3 hours part of our web site crashed, and we were unable to accept payments, this was due to heavy demand and our IT team have now rectified the situation, and we are back and taking orders.We are very sorry for the inconvenience caused but are glad that so many of you are on our web site
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[Ticket Qustion] Ag6 Installation
I believe this question has come up before, and tech 6 answered it, in this topic if my memory serves me well
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[Ticket Question] Vantage DSP colour dome camera (VSCM452)
One of Seware dome models with similar spec, should be fine
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Toledo Safe Problem
regretfully after asking around, we can not find an answer to this query, sorry Skelley
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[Ticket Question] Optima Alarm being activated
Is the alarm set when it activates, if not it will be a tamper problem.
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Server upgrade
We would like to apologise that the web site was down for almost 24hours over the week end, due to essential work on our server. We hope that there was not too much inconvenience caused, and normal service has now been resumed
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To add a support Question?
Currently (June 2011) we are setting forum membership to be approved before new members can post. Regretfully we have had to initiate this due to the heavy amount of spammers that have been registering on the site. Spammers are now being rejected as members. We do hope that this does not cause genuine members too much inconvenience
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Powermax Pro with partitions
We have only this month starting stocking this item, and we only ordered a small amount, so we are not holding old stock.
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Visonic s01 low battery, annoying beeping how do i turn it off?
I take it you have tried changing the battery??
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[Ticket Question] External Sounder
If the wires to your bell are cut, and a SAB is fitted, then the external bell will sound when the wires are cut, but external cabling to the bell should be inside the building or protected in conduit
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scantronic 500r
Sorry we can not give information on a public forum as to how to disable an alarm, you could get quotes from your local alarm companies.
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[Ticket Question] ADT Alarm
The Honeywell tags work with Honeywell equipment, but will need programming in, to use the plastic tags you will need a tag reader either as an addition or built into your keypad. As you have mentioned radio fobs, I am unsure you will have a reader in your system, please check to ensure you do before thinking of using these tags
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[Ticket Question] Clip MCW
I would recommend you use either Visonic or Scannie equipment and not mix them
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[Ticket Question] Voltek lighting
There is all you need in the Voltek range, they have built in photocells and lux adjustment, so pick a PIR, or a double head, with a built in controller or separate, and then an 1805 or 1809 to give the buzzer and with the 1809 more hands on control of your lighting as well
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Help Wiring Spatial Sounder & Powermax+
We would not like to disagree with the manufacturers instructions for wiring
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MOVED: [Ticket Question} Aritech GS611 and GS710
This topic has been moved to Intruder Alarms. [iurl]http://www.securitywarehouse.co.uk/forums/index.php?topic=2770.0[/iurl]
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[Ticket Question] Honeywell mini G4
Not that I am aware of, sorry, you would need to change your panel I would say