Secware_Tech6

Hi Derek 1) the TSNET will take the proxtr1 plug in reader 2) I am afraid the only fire detector they do for intruder alarms is the M12 but that is not a carbon monoxide, I only now of the standalone units 3) Again I am afriad I dont know of a pet friendly 360 degree pir 4) Microwave/PIR are normally best fitted in a conservatry, as it combines the detection of body movement and heat to provide the best performance in telling which is actual and false alarms I hope this is of help to you Kind regards Elaine

I am currently designing system for my home.System will include fire detection. I require help with some of the system before placing order. 1. The panel I have selected is the Menvier TS590 which you sell complete with keypad. I would like to use prox tags with this system. Can you advise if the keypad will take the TSNET proxtr1 reader plugin? 2. Can you advise if you have in your reange carbon monoxide gas detectors which can be used with the alarm panel. I know that cooper produce one fopr their wireless system? 3. Do you have within your PIR detector range a 360 degree detector which is pet friendly? I could not find one when searching. 4. can you advise in what zones you might use a combined microwave and PIR detector? Appreciate your help

Tom Do you have any additional infomation, ie leading up infomation etc. Have you checked the ac input on the powermax? James SUpport

My system is now indicating \"trouble\"...\"AC failure...fuse failure\" The ac is connected and the supply is good. the manual says the powermax has 2 internal fuses that automatically reset. But still the trouble message is there. I am assuming its now running on the battery and will be dead within the next day. please help.

Hi Ray Yes you can down load a free manual from the site all you need to do is go through the procedure and add to cart then it will allow you to down load the scantronic 9448 manual that you need. Hope this helps you out Kind regards Elaine See below link http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1023

Hello, I would be grateful if you could help me in any way with my problem as outlined as follows. My son has recently moved into a house with an existing burgular alarm. Unfortunately, the alarm control box doesn't have any manufacturers name or address. The only markings on the front of the box is what appears to be "9448". The original owners didn't leave any details regarding the alarm and we are unable to contact them. After speaking to a number of alarm installers, it seems that the alarm might be manufactured by scantronic. In the hope that this is correct I wanted to try to obtain a user manual so that we could find out how to reset the memory to factory settings ( what ever they are) before putting a new code into it. I found your website and saw your offer to your customers to see the manuals. Is there any way that I might be able to see them? Any help you can provide will be greatly appreciated.

HI Seamus Yes it is based on each parcel, but the website at the end of your order will then tell you your carriage cost Hope this answers your query Regards Elaine

Hi You state that the standard delivery charge does not apply to N.Ireland, Do you ave a pricing structure or is based per parcel post Seamus

Sonia The wiring diagram comes with the audio unit. And will depend on your system config. There is no std wiring other than number to number. Support

Regarding my recent order No 1xxxx of the Videx 3011 hand set, I have received the hand set but it contains no subsequent wiring diagram. Can you supply me with one or link to info or give info how to connect. Many thanks

Im sorry we have no stock of 433Mhz visonic equipment. James Support

I am looking to acquire a couple of the MCT-234 for the original visonic powermax which I believe operates at 433Mhz. Is it possible for you to supply them? what would be the cost including delivery

Leonard the battery is sized for the system and charger. It would probably be best to replace with the same size as is currently installed. James Support

Please can you supply replacement battery for Omnicron 9000 Series house alarm Thanks

right The gen 4 doesnt zone split like say a eurosec cpx, but i think what your thinking of is using a taching relay to provide indication of which device activated. I wouldnt do this myself ideally you want to have 1 device per zone. However There is no reason to provide 2 latching led's, you only really need 1. For example if you have 2 x PIR's. If PIR 1 activated it would have the latch led and the zone led illuminated. If however PIR 2 activated the the latch led would not be on, so you could tell them apart. All you need is a lacthing relay, a reset method (to unlatch the relay) and an led. James Support

Is it the early one with the basic keypad. The later versions were programmed from the keypad?

Kath I dont think it is faulty and tech departments tend to say its faulty far too quickly IMO I dont feel its faulty yet anyway What have you programmed output 1 on the panel as?

Im not convinced yet the panel is faulty as it does sound like a programming issue. Can you try something else for me. Wire the door contact into zone 1 and program that as delay. I assume your not getting a tamper alarm on entry? Support

Jeff The later of the old model led keypad, should work, but only if it was a late 3g keypad. re split zones? im not sure i understand the question. do you mean wire 2 things into the zone and have it notify seperatly like say a eurosex cpx? or something else. James Support

Byte I know a bit about ZM but cant help out with that too much. However camera wise i would really recommend any axis camera. IMO there is nothing close to the re image quality. However id consider your requirement for PTZ. As a rule i would only recommend them for manned systems, ie how are you going to ensure your camera is in the correct position when an event occurs? I would recommend wider static views, using megapixel cameras. ZM can do this already. (will need the shared mem to be tweaked) But discrete and good image quailty dont usually go together. Hopefully tahts enough info to start with. James

what have you programmed output 1 as?

its quite normal to use the bell connection ie the bell - as the trigger. Can you tell me how you have wired the rest of the dialler ie what to what? James

Anytime Graham. Glad to help.

can you try setting to 30 for me. I can only assume its actually on 0. Also you are full setting this when testing, not part setting?

What is your entry time set to?