Everything posted by Secware_Tech6
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[Ticket Question] How do I register the devices with the portal?
Agreed. I just wanted to verify you wernt connecting a new portal to a pre 6.5 panel. Thanks for the follow up too James
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[Ticket Question] How do I register the devices with the portal?
What version of firmware is in your dimension and have you added the portal ok?
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[Ticket Question] Help wiring the M12 please
No On the M12 you will have N/c and C connections. These connect to your zone wiring on the panel. THe 12v + and - connect to the panel + and - connections.
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[Ticket Question] Which battery do I need for the 9448eur-90
small battery 2.1-2.3 A/h http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1339
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[Ticket Question] Is this item faulty (9651)?
As the fault appears to be on all circuits id suggest you have it eol mode, and this needs to be chnaged to dp mode or vice versa.
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[Ticket Question] - Can't stop bell sounding on Active 5 Help!
That is the protection of the system. Amy correctly installed system should do as you describe. The only way to stop it is to disconnect the internal sounder battery. this can only be done AFTER the cover has been removed.
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[Ticket Question] What's the difference between 3K1S & 3K1S-DC?
YOu are correct that the only difference is the psu, ie one is ac the other providec dc lock supply. However all videx is the same, ie the way it mounts.
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ACT Pro 3000
If you want to know if the act 3000 will accept more than 1000 users then yes. It can handle 30,000 users However if you want to integrate this inot your existing club system then im afraid I cant help. You can use the software etc to connect to the unit via a pc and chnage the pins etc.
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[Ticket Question] VOLTEK EXTERNAL 12V PIR SENSOR 1804LRB
It can but its only a low voltage sensor. It would need the rest of the system to do the actual swicthing.
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[Ticket Question] Do you sell non activated DR Labels?
basically article tagging for protection from shoplifting etc
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[Ticket Question] What replacement sensor for a Simon3 alarm?
I would say no. pretty much all rf gear is system specific, ie you need a risco transmitter for a risco reciever. the only thing I can suggest is to use a universal reciever and connect that to your panel. assuming of course your panel has hard wired inputs available. James
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Simon3
im sorry i don't know that unit. its not a brand we currently supply and I can't suggest anything other than contacting the manufacturer for supplier info. did you buy this originally from the US?
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[Ticket Question] Can 4 Channel Digital Recorder/Windows Vista
Hi Yes probably but i need to know what unit you have (Product 101/135) just shows its product 101 of 135 you were viewing. At the bottom of the product page will be a Model Code. If you can let me know that then i will be able to help.
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[Ticket Question] Do you supply vandal resistant keypads....
I dont think any of our units do. Do you want to connect this to a pc and your own software?
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[Ticket Question] Do you sell non activated DR Labels?
Do you mean EAS?
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[Ticket Question] Is the 3011 suitable for all Videx Systems?
Please see this thread http://www.securitywarehouse.co.uk/forums/index.php/topic,730.0.html
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[Ticket Question] Engineer Code for the Galaxy 2-20
Have a look at page 3 of the install / engineers manuals That lists the default manager and engineer codes. James
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[Ticket Question] - Compatibility Novagard - Accenta
yes it would. any sab unit should be fine.
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[Ticket Question] Which battery fits the i-on40
It needs to be sized according to system load. It will accept any battery upto a 7A/h id suggest a 7A/h ie http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=113
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[Ticket Question] Videx Phone Entry - wiring?
I have asked admin to allow guests to see attachements Previously you needed to be a member to view them. James
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[Ticket Question] Can you help me fix my current alarm?
Hi Its impossibel to know if new batts will help or not. It really depends on what is wrong with it. If they are 12 years old then they will definetly need replacing. Its a similar question to 'My car doesnt work, will a new x help?' A bettery will only help if you have power issues. If the system has never been serviced then the battery will be shot. A totally failed battery can and does damage the panel. So you may have other issues etc. Again a difficult one to answer. If they are high end units then i would probably keep, but at 12 years old if they arnt high end units i would replace. Decent sensors are available now for
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[Ticket Question] Are these products compatible?
the free wave unit is a wireless unit, which will only work on the freewave system. you need a normal door contact for that panel not a wireless one. support
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[Ticket Question] Will the 3011 work with all Videx systems
In simple terms no. it depends on what system is already there.
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Videx hand sets
Thats one way to do it. 507 listed here http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=2218
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SECWARE 34mm Solenoid Bolt
Yes you can flush mount it, and thats what its designed for. As far as i know there isnt aq surface housing for it. I would always recommend using a bigger psu than 1A for the system and locking. its a bit close but in theory should be fine.