Intruder Alarms

Good Afternoon, Can anyone assist, I’m not a registered installer for Honeywell, but have a personal Galaxy Alarm which I have recently upgraded. My current version of the RSS software doesn’t accept the V7 firmware on the panel. I need the RSS software patch which is freely available to installers. Honeywell won’t assist Can anyone help please?

Will Eaton I-ON40H panel work with Rapier 6510 sounder? Is there a cloud subscription fee to pay for Eaton I-ON40H e.g. for image verification emails?

Hi guys Let's see if someone can help me. I have a GD520, i have some zones set as 24h Function ( doors ), assined to diferent groups, those zones are already connected to existent RIO's EX: 3012. Now in some doors we installed DCM's, ( for entrace control propose only, not to lock doors ) card reader entry , REX to exit. Again EX: DCM301- DCM Reader 3011. On DCM i have only connected the reader and the REX button, the magnetic contact is connected to zone 3012 Problem: When acessing the door by pushing the panic bar, zone 3012 sets an allarm on group, this is working ok. Now, when i press the REX button or use the card reader, the zon…

I have a Honeywell Acenta G4panel with 2keypads that need replacement. I know this panel is obsolete but it is in good condition overall. What alternative led keypads would work with this panel?

Homelink 75 panel – before you despatch it would it be possible for me to speak to someone for advice? My panel currently runs for about 3/4 hours and then dies. When I replace the rechargeable batteries it’s fine again and when reconnected to the psu it appears to be running from the mains supply – can these psu’s repeatedly fail over the course of a few hours under load?

Good morning I require 13, Honeywell IS3016A Grade 3 AM CPNI approved PIR detectors although online you are showing these items in stock can you please verify, as i require these ASAP thank you.

I want to cennect to my Texecom Premier Elite 24 using Wintex on a laptop connected to the household LAN. Do I need the ComIP at around £107.79? Is the Connect Samrtcom Ethernet & WiFi CEL-0001 at £76.79 still available and would it be an alternative.

Installed a new Galaxy Flex 20 with mk8 keypad and a couple of RF zones. Had some previous issue with the tampers and low battery in a few PIRs but that has been sorted now. I have a new 7.2Ah battery fully charged. Problem is when I set the alarm I get this "ALERT-BATT LOW", ent=CONTINUE SET on the panel, and then after pressing enter "ALERT-FAULT RST" ent=CONTINUE SET. So I can set the system by ignoring these error, but what are these errors coming from and how to get rid of them?

Will an inovonics EE1215 universal transmitter work on a pyronix enforcer V10 with no additional hardware needed ?

Please can you help me disarm my old alarm in my house?

Panel has become unreliable and believe it is the panel not the wiring. I have 12 proximity sensors, 12 smoke detectors and 2 heat detectors. I also have 3 remote access keypads with simple LCD display. I would like to add another 6 sensors. My questions are: Should I reuse the existing wiring? (its an old house and took a great deal of effort to fit professionally). Which system would provide the most intuitive fault finding? Which system / manufacturer offers the most scope for the future? Can I reuse all the existing detectors? Would ideally like to be able to look in from a pc or iPad to see status? Any comments or suggestions gratefully received.

Hi guys, I’m curently using a couple of Texecom RF 360 PIR sensors (from your good selves). I’ve had them in place for several years covering some common hall/landing areas, all good. Last year I got a cat… Even on pulse count=2 these sensors are not pet immune, and as a result I’ve had to stop arming the alarm, otherwise the cat will set off false alarms all the time. ? I need to stick with 360 ceiling mounted sensors as the wiring is in place inside a finished ceiling. I have a little void, so I could potentially change from surface to recessed flush mounting if necessary… Is there such a thing as a pet immune 360 ceiling PIR? would perh…

I have recently changed a Optima compact Gen 4 panel as a favour for someone. The first panel that was bought through Amazon had a fault on it. A second unit has since been fitted and all is working except the new Siren which is a Reson 8. The unit comes with pre-fitted links across TA TAMP and PA. The manual states that these should be in place when powering the unit up. This contradicts some advice on online instruction that says to remove the link to T A when wiring the siren. The external siren does not sound or flash when an alarm is activated, internal sounder in board works OK and all zones work fine on a walk test. No LED,s in the siren are vi…

Hi all I'm new to this forum, so please excuse my lack of technical knowledge. A couple of days ago I was moving stuff around under my staircase where I have an Alarm panel covered inside its metal casing. I'm certain I did not touch it, suddenly the house alarm went off and the Keypad panel was showing Bell fuse fault. I went ahead and replaced the bell fuse and it but it kept blowing. I had the alarm engineer who installed it come round and he disconnected all wiring to the PCB and still fuse kept blowing. The engineer has currently rewired the bell box to another connection on the PCB allowing me to still set the alarm but I have to say 'yes' to the fault to get to the…

Hi, I have installed my first wireless le sucre PIR on my flex system. Everything went ok with pairing until next morning I get keypad message rf batlow. Result: I am on my 3rd battery in 3 days!! So I have changed old PIR removed serial and paired new PIR with the panel and I can see the new serial No. in th RF intruder zone (signal strength is good menu 21). When I do a walk test I get no result from the RF zone. If I activate tamper the panel registers it. When I walk pass the sensor I get 2 long flashes then when I move after that I just get 2 short flashes. I thougth that wireless PIRs do not flash after warm up unless the alarm is set? The PIR does this wethe…

The Scantronic alarm is situated in the hallway and the past couple of days an alarm keeps going off. It seems to happen when we close the door leading into the hallway or sometimes we do nothing to set it off. The error on the log says "Z01 TAMPER", so there is tampering in zone 1 but the installer didnt inform us on the zones in the house or even how many zones there are in the house. I would be tempted to omit the Zone 1 from the system, but I would be worried as I am guessing it is the zone that encompasses the front door/hallway. Any help would be much appreciated. Thanks.

Brown recessed 24V door contact to switch a contactor for an oven off in the event of door closure

Hi, I have a Eurosec CPX alarm system. I also have the engineer and user codes. I need to change the battery as it's probably eight years old. Please could someone give me a step by step guide as to how I disable the system so I can open the control unit without setting off the alarm. I am happy with the physical change of the battery. I have the 'User Instructions' but it does not cover battery replacement. I guess I would need a maintenance manual. I have also noticed that when I have a power cut the alarm goes off. Is this correct and if so how do I disable that function. It happened a couple of weeks ago when I was abroad on holiday, much to the i…

Hi there I'm thinking about installing the Telecom Elite Premier 48 in our home and I'd like to use the Connect communicator module. This module requires firmware version 4 but the SW website indicates that control panel is supplied with version 3. Is this the case, or is the website out of date? If it does come with version 3 then can it be upgraded and how? Are any extra parts such as PC communicator boards required? Many thanks Guy

Hi All, I have a Galaxy Flex 20 panel installed with x10 PIR's, x2 door contacts, SMS & ethernet module. I need somebody with Galaxy Flex knowledge to commission all of the above (including GXRemote app). Please PM me if interested with anticipated costs. Cheers G

The keypad panel on my Flex 20 is showing a series of stars. Whilst I was away we had a thunder storm which knocked out my internet (it impacted the router). It also appears to have knocked out the intruder alarm, which sat next to it. When I went to check it there was no power coming out from the panels 15v power supply. I subsequently plugged in a 12 volt one which powered up the alarm and the keypad, which is now displaying a series of stars / asterisks, and is non responsive. I assume this is because the alarm system needs 15 volts to fully function and the batteries have been completely discharged (checked the one on the control panel and it was down to…

Hi, Please can you give me some direction on wiring SD3 GSM Dialer to an Accenta G4 mini panel. I want to be notified when the bell goes off and to be able to reset alarm system remotely. Also do i need to install a relay? Thanks, Jeramy

Good morning, I've bought a GalaxyFlex and a RF Portal from Honeywell which work like a charm I would like to add some Wireless shock/vibration sensor with Door Contact in my house. I've bought the "Honeywell Le Sucre Wireless Shock Sensor with Contact White" ( Model: SHKC8M ), but it's quite big. I would prefer something smaller, more discreet , like the Honeywell Wireless Door/window compact magnetic contact Brown ( Model: DO800M2 ), but with the shock sensor feature Could you advise me another product (shock + contact) which would be compatible with the GalaxyFlex ? Thanks in advance for your help Cedric

Hi All, I have an old Siemens IC60 panel with 3 wired keypads, 3 wired sensors, plus some wireless stuff (Sensors, Smoke detectors, keyfobs etc..) I also have some z-wave and 433 home automation stuff running under vera edge and domoticz. I am looking to upgrade this to something more modern. My main requirements: - IP connectivity so I can monitor remotely - 3 wired keypads - Images / video on movement when armed - but want to avoid standard IP WIFI cameras inside my home. - Easier to arm / disarm (RFID, keyfobs, Bluetooth proximity etc) - Ability to view video / images without a phone - If I am in bed, and the alarm tr…

Hi do you have a comms lead for the 9850 scantronic control panel 8 pin ? we have the 9800 12 pin version as shown on your site Many thanks