Everything posted by securitywarehouse
-
[Ticket Question] Help wiring the ADE Honeywell Easy Set Unit to a Gen 4
I have purchase from Security Warehouse an ADE Honeywell Easy Set Unit with an ADE Honeywell Accenta Metal Gen 4. The instructions for the Easy Set provide Wiring Details for connection to a G3 and an Accenta 8 Panel, but there is no wiring and program changes for a Gen 4. How is the wiring configured and what program changes are necessary. Our Reference Secware 3 sent 19.45 on the 5th of November.
-
[Ticket Question] Help choosing an alarm for my property in Denmark
I need some help to choose an alarm system. My house is approximately 230 sqM and in all doors and windows I have mounted wired magnetic sensors with 4 wires, 2 for when the window/door is opened and 2 for sabotage safety so you can
-
[Ticket Question] alarm system for garage help please
i'd like to fit an alarm system into my double garage but am not sure which is the right kit to fit. I've installed a Texecom into my house which i'm very happy with so ideally would like to use their kit again if possible. I'd like to keep the house and garage system completely seperate. By my reckoning i need 1 x control pannel with keypad for in the garage 1 x remote keypad for in the house (incase of false alarm activation) 2 x suitable garage PIRs 1 x remote control (for controlling from the car as the doors are remote controlled also) 1 x red LED flashing external light to show alarm is set 1 x external strobe to show alarm has been activated 1 x internal sounder to show alarm has been activated Hope that makes sense? Could you advise on what would be suitable and the cost please.
-
[Ticket Question] Can you source the GJD910W?
Yes, this product is the white version of the GJD910. The GJD910 comes in stainless steel.
-
[Ticket Question] Help with the RS232 programmer please
I have just purchased the rs232 remote programmer but it is saying that I need to enter installer mode to access this. The main reason I bought the pack was because I could not get the installer option on the menu and I have forgotted the installer code. I have already tried a master reset but to no avail. Please could you advise if you are able to assist.
-
[Ticket Question] What is the replacement for the Scantronic 4600r?
Please could you tell me the replacement for the Scantronic 4600r wireless burglar alarm system? I'm not sure if my control box is faulty (although there is a significant chance that this is the case) or if one of the window/door vipers is faulty, but my system is 13 years old, and I think it may need to be changed.
-
[Ticket Question] Help with my Scantronic 9751 Intruder Alarm
My system is showing a fault "Telecommand Batt Low" which refers to the 723r Telecmmand remote setting device. I have changed the batteries in the 3 telecommand devices I have however the system continues to show the error. I have moved the system into Engineer mode and it will not now exit. Going through the command set to exit Engineer Mode ie 99 tick, the systems goes through the "checking system bus" bit ok and after agreeing to "exit eng" the unit starts the "Checking System" routine and then flags up the "Telecommand Batt Low" problem again and will exit the Engineer Mode. How do I get out of this, as I say I have put new batteries in the remotes but this does not seem to be recognised by the system.
-
[Ticket Question] Help with the fireline psd-1
I have fitted new detector after false alarms. This detector is fine now but other 3 out of 7 are now giving false alarms but these 3 were ok before i fitted the new one. Should I replace other 3 or does this suggest that the new one is not compatible or there is another fault in the system? System is approx 3 yrs old.
-
[Ticket Question] Help with KX15DTAM please
Having just been burgled I have purchased a KX15DATM pir from you to replace a failing unit from a different manufacturer. The existing unit is connected via 6 cables - 2x Tamper, 2x Relay and 2x 12v. Do you know what connectors the cables need to be screwed into on the KX15 please? I may also have to change some of the dip switches? The control panel is an Accenta 8.
-
[Ticket Question] Help replacing my current alarm
My current alarm Guardall Rascal Super is broken so needs replacing(we are using 4 programmed zones and chime). I'd like to replace the control unit unit and bellbox but use existing wiring, sensors and internal speaker. I'm looking at the MDT Avanti 8 and AG6 bellbox (current bellbox looks tatty and has no strobe). 1. Is the chime quite loud? We would like to hear if someone enters the house from the other side of the building. 2. The Rascall Super system is 12v and I think the Avanti 8 is 13.8v, will our existing sensors work with the new control unit?
-
[Ticket Question] Wireless sender/receiver for the Veritas R8
I am sorry to bother you again. Can you tell me please is it possible to get a wireless sender and receiver to fit inside the VERITAS R8 control panel as we have a garage that was alarmed that way as it is detached from the house and the old wireless sender is not compatible with your system. Also is there a code to open the panel to replace the battery as the installer took all the installation notes with him and he has gone to Australia for 3 months so i cannot contact him.
-
[Ticket Question] Can you source the GJD910W?
Sales can you please source and add the GJD910W to your web site?
-
[Ticket Question] Help with the Veritas 8
have just installed my new control panel everthing working fine, just won't let me change the four digit code, have gone through the instructions given in user manual but it still only lets me use the factory set code to set the alarm,could you please give me some advice to correct this problem.
-
[Ticket Question] Help changing codes on the videx 1 button+coded access
Would like info on how to change access code on a videx 1 button+coded access
-
[Ticket Question] Help needed to spec a new Galaxy system please
I would like to know if you can help me specify a new system based on the Galaxy Dimension. I need it to be able to control 4 doors using mag locks / press to release. Video door entry integration and also intruder function. Proxy tag / swipe for enable/diable of the building alarm. I think I need a Galaxy Dimension GD-48 but need help with the other parts. You seem to be the best value and I need to make a purchase by next week at the latest.
-
[Ticket Question] Help with the Veritas 8 please
I have your verutas 8 and i have just added another remote key pad, all works fine but i cant seem to get out of engineers mode, i go to program and put my new code in but when it comes to full alarm it will only respond to 4 3 2 1 any surgestions?
-
[Ticket Question] Bases for the Honeywell Smoke Detector
I have recently purchased 2 x Honeywell Combination Optical / Thermal Smoke Detector (58
-
[Ticket Question] Looking for a wireless PIR 433MHz
We have a customer looking for an outdoor 433MHz wireless PIR detector to add to our V003 GSM wireless alarm system. We don't offer accessories so wondered if you have something that may be suitable.
-
[Ticket Question] Help choosing alarm & smoke system
Can help me to find the right burglar alarm and smoke/heat detectors for domestic use please?
-
[Ticket Question] Secware External 500lb Magnetic Lock, dimentions required
have ordered a couple of your Secware External 500lb Magnetic Lock Can you please advise me of the dimentions of these magnets. most of all i need to know the width of it so i can make preperations before they arrive.
-
[Ticket Question] Are these items compatible?
Please help are the Bosh BLP1-P Pet friendly PIR Sensors compatable with the Honeywell Accenta Mini Gen 4 Intruder Panel & LED Keypad Plus FlashGuard Bell box?
-
[Ticket Question] Help choosing an alarm please
i would like a system with 8 pir's 3 door sensors 2 key pads (1 on control box, 1 as remote) please can you advise. many thanks
-
[Ticket Question] Help with Scantronic frequencies
We have an old Scantronic 500r. Reading the specs for an additional PIR (534r) and Vibe sensor (520r) suggests different possible frequencies. I understand the UK is 433 MHz, but the spec for the 534r shows "520REUR-50" as the model number. Given other info on your website I'm worried that the "EUR" and "UK" models are different frequencies. How ca nI check what ours operates at and can we specify that when ordering?
-
[Ticket Question] Help choosing Pet Friendly PIRs
Could you please advice on best pet friendly pir sensors
-
[Ticket Question] Veritas Excel - French?
On the keyboard of the alarm Veritas excel is there a menu or a program in French?