Everything posted by securitywarehouse
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[Ticket Question] Trouble placing order ~ 'Vendor rejected transaction'
I am having trouble raising a new order through your website - it shows the the vendor has rejected the transaction. Can you help please?
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[Ticket Question] Wireless door switch recommendations for Finland
FIrstly: Iam from Finland do you also ship overhere? Iam looking for wireless door switch system like Visonic. I believe this is good quality system? I have separate home automation system where i would like to integrate this. Can i do it with Receiver MCR-308 8-Output Wireless PowerCode Receiver? I mean if i have 4 door switches and and carbon oxcide detector and maybe some other then i can contact with 8 different sensors to my system? Does this unit include already relay to make conatact for 24VDC system? Can you provide such relay if its not included? How much its cost? Iam also looking for RFID system with single relay output 24VDC and some 8 tags. This would need to have about 1 m radius. Do you have such a device?
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[Ticket Question] Which sounder is compatible with the Scantronic 9651?
I am about to place an order for a Scantronic 9651EN-41 (9651 c/w 9941 rkp)with a remote keypad and tags etc. You do not seem to have a Scantronic external sounder. Are all the sounders you have of othr makes compatible with this control panel?
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[Ticket Question] Help with a Pyronix Bell Box please
hi there can you please help asap i have got a pyronix bell box off you and a veritas alarm system i have installed it for my costumer and every thing works except when the alarm goes off the bell box does not the strobe works and when you take off the front of the bell box it stets off the alarm and works it self .
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[Ticket Question] Help with the Opal XL
One of your Opal XL products was installed yesterday as a replacement . The new product switched on automatically in response to movement after dark but the lights remained on and would not then switch off automatically. 1 Is there a control device on the unit for managing the time that the lights are activated or can you suggest another solution please. 2 Do you have an installation schematic for the product ?
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[Ticket Question] Help with the Electronics Line Infinite Wireless Kit
can you confirm that this includes the external sounder and gsm module? if so sold!
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[Ticket Question] Quest v IS215T & panel recommendations please
Re products: ESP Quest 14m PIR & Honeywell Intellisense IS215T 12m PIR. Can you please confirm price of these items and which produce would be more suitable for residential use. Is the ESP as good a quality as the Honeywell PIR. Could you also recommend a suitable control box (alarm) and entry keypad that would be compatible with these PIRs. Thank you.
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[Ticket Question] Direct replacement for the now discontinued KPX947S
Is there a direct replacement for the now discontinued KPX947S?
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[Ticket Question] Visonic WR200 & TOWER-20AM compatibility question
We have a Visonic WR200 (418) receiver that in turn connects a hardwired alarm panel; this receiver is used to link another panel in a separate garage. We
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[Ticket Question Help with Ascom
Hi, We have one of your door entry system at the front and back of our building. When our security night shift patrol the building, the buzzer system is linked to a remote Pager, which beeps when the entry buzzer is pushed. The make of The Beeper is Ascom and it has stopped working altogether. Can you please advise me where I can order another one from and if I order another one will the link still be there between the front door and the new beeper? Please could someone contact me regarding this See contact details below.
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[Ticket Question] Information on the Powerlink Pro please
Do you have Visonic Powerlink Pro in stock and what is the price incl. shipping to Sweden?
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[Ticket Question] CCTV advice for fitting new DVR with 8 + cameras
I need to add a new dvr to the system and 8 more cameras. I have chosen Visage TSDVRPRO - 2 16 channel with 500GB HDD. I want to go for this dvr so the customer will know how to use it - they use them now. 16 channel is just for future if customer decide to install more cameras. I would like to find out which HDD I should use to keep recording for 30 days. Customer have 6 existing cameras which will be connected to this dvr and I need to add 2 more. I need 2 dome cameras with wide view angle. They are going to be in the offices. I need 2 monitors. One of them will be in the server room with dvr and second one in the office. I need video multiplexer 16 channel which will bring video signals from dvrs in the server room (chosen cameras) to the second monitor in the office. I need 8x 12V 1A power supplies. Could you recommend equipment (cameras, multiplexer, monitors) for this installation in the quote with price list, please?
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[Ticket Question] Price Breaks on 3 products please ...
Hi Sales Can you issue a 'price-break' on the IS215T, 9651EN-43 & 9651EN-41 please?
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[Ticket Question] What smoke to go with the Accenta?
I am interested to buy one of your \"Secware Basic Full Kit Accenta, 2x PIR, 2x Contact, 1xSAB\" honeywell kits and want to add at least one fire/smoke detector to it. Two questions, a) can this be done and what detector(s) should I use. The use is in an office so probably should look at heat and smoke but toast protection not needed of course! Could do with advice on what kind of detector as there seem to be a few different technologies (ionisation etc) and I\'ve no idea which to use. Would appreciate a rapid response as I want to order today on a next day. Cheers
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[Ticket Question] SCANTRONIC 9448EUR-90
I have recently ordered the SCANTRONIC 9448EUR-90. I believe this item has been sent to me missing the RKP. Looking at the description it should come with 1 RKP see description below] http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=172 My order number is 21987. Can you let me know please?
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[Ticket Question] Is there any difference between these detectors {M12}
Is Pyronix M12 (BlueLED) same connections as older M12?
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[Ticket Question] Help with the ESP digiview 4 system please
Hi, we purchased an ESP digiview 4 system a while ago and now want to transfer data to back it up. Whenever we connect it to the pc and open the UBS viewer, we get the following error message. "No dvr hdd is detected" However, the usb viewer can still see the disk drive as it tells us what size it is.
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[Ticket Question] which battery for the Optima Compact Gen4?
I want to order an ADE Honeywell Optima Compact Gen4 box, can you confirm that the Enersys 12v 1.2 A/h Battery is the correct type for this unit.
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[Ticket Question] Help with Wintex please a.s.a.p
Today I purchased a copy of Wintex from yourselves. I have downloaded the Wintex zip file multiple times and it will not open. The Zip file is corrupt. I have attempted to open it in 7-zip and Winzip and neither of them will open it. They both say that the Wintex download is corrupt. Please advise as I need to get this open ASAP as I am trying to commission my alarm system.
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[Ticket Question] What grade - Secware-optima4pirkit
Hi! I am interested in the above kit, will it conform to grade 2 EN50131?
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[Ticket Question Help with the scantronic 500r
have you any in stock that are compatible with the scantronic 500r - 2 pirs, 1 remote setting device, 1 door contact, 1 wired bell/siren external
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[Ticket Question] Can you get the GS611 or 711 in brown
Do you stock GS611, or GS711, or any similar shock sensor that works with analyser mod, preferably with integrated reed switch, in brown? All I see in the online store is in white.
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[Ticket Question] Sterling LCD keypad is old & new compatible?
wanted to know if it was compatable with the older version
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[Ticket Question] Recommendations for a full system
Hi I need a full system. The main building requires 9 zones and there is an outbuilding within 15 yards of the main building which has mains power and requires 2 zones. I believe that for the outbuilding I need a wireless expander as I do not want to fit wireless sensors. The main building is suitable for a wired setup. I would appreciate some guidance on a suitable, cost effective control panel and accessories.
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[Ticket Question] Can you recommend a weatherproof prox reader?
Can you supply a weather proof proximity reader for use with a key fob.