Secware_Tech6

creation

The current stock we have states FW 3.1.10

Hi I am looking at the texecom ricochet elite 32 xp-w unit and wanted to know what the software version of the unit was?

We have had a few enquiries about how to install a door contact to a frameless glass door. I dont currently know of a single product, as an installer it would be usual to build up the contact based on the individual door for example

What's it coming up with when setting A Also re call-out charges 150 is about right for a non contract call-out, bear in mind it's their living. Dunno what you do but few people work for cost for long

ok. So as its responding on diagnostics it cant be programmed correctly. Are you allowing the device to settle after last detection before testing? You can cover it over if needed to prevent detection

Is the battery seated correctly and the right way?

id expect to see life from the sensor assuming the tampers are closed too. What does diagnostics say on that device from the panel

Is the battery seated correctly and the right way?

No im afraid not it is long obsolete and so is iD. So its possibly not a simple control equipment replacement. Depending on your cabling it may need some recabling. The only system that supports iD cabling is the HKC 10270 but that is a restrictd product only available to approved companies

you obviously want the double pole wiring config for an accenta

No if you look on the sheet that came with the contact it shows you the wiring config.

yes you need to remove both jumpers on the contact but if you are getting 2 ohms thats a good reading. If you look at the install sheet it shows how to wire this contact for non eol use. Is your alignment good between magnet and contact, there isnt much 'play' laterally? If you want to check for interference (unlikely) you can link out at the door and prove the cable.

thankyou

just to start with have you cut any links as you have an eol door contact on a non eol panel? You sure its reading 2 Ohms, or 2K etc?

Something like this? https://www.securitywarehouse.co.uk/catalog/cctv-c-1/detection-c-1_24/takex-40m-ext80m-int-4-channel-twin-beams-inc-pole-clamps-p-2934.html

easy way to test the programming is to open the circuit connections on that device and see if the panel reports. If not it is programmed incorrectly

Can you create a new topic for this please. Just for admin purposes keeping threads on topic where possible

There should be 0v on the tamper return cable from the sab

You also have a tamper on the external bell and the keypads. Have you checked all those?

Anytime I can only assume it was a bad connection and now with moving it that termination is correct now

OK sorry if you have mixed up wires the test didn't prove anything. So I'm clear if you link the wires in the detector then you can arm the system?

it looks like you have a cable failure on your alarm pair. You can confirm with a meter. As you shorted them in the detector and it still showed as open rules out the detector. Linking out the panel rules out the panel at fault. All that is left is the cable.

ok next we need to loop out circuit 5 and 6 at the panel. Just take a small loop of wire across each circuit

ok thanks If you connect the circuit wires together (the alarm pair) in the pir (put them in the same connection in the pir ie NC, then close detector and test that will prove the wire and the panel is ok. Let us know how that test goes?