Secware_Tech6

Yes, you would be the 'customer" to us

Sorry about this. Do you know your order # and I will start a support ticket.

In its budget I'd stay with. Widely popular solid unit. How old is it out of interest?

There should be a device listed as well showing which one or ones are in low battery. You can also check from the engineer menu on a per device basis

Have a look in the event log to start with. Post what's in there.

No it is not grade 2

The higher the grade the higher the security level. If you don't need wireless bells I'd look at the galaxy with portal

Both have good wireless options but id be wary of anyone giving away apps for free etc. These things do cost to run and often the free ones have less reliability.

Do our members want a new product review? I have a few ideas but you know best, let me know on pm or post

Have you enabled any squark options? If not I'd default by a clean start and re add just the bell

I'm sorry I don't understand 'bare wire'?

Yes, but we are a trade supplier. You should ask your installer what equipment they prefer etc

What panel you connecting too?

How long does it activate for if you leave it?

Yes but any double pole panel would be OK, ie honeywell accenta

I must admit nor me. If the fuse is in tact I'd check the trace. If you meter on other ground etc do you get a reading. I cant recall but are these power connectors on plug on blocks?

It should be low ideally less than 30

Just an fyi a contuinity beep can be over 1000 ohms

No I'm looking at the resistance reading if the fuse itself. You have either a fuse related issue I think

I'd be looking at the fuse for that then. Did you take a reading or just use the beep function on that fuse?

OK. Check 12v is available on the panel keypad connections. If so I would use your meter to check the cable continuity

id shorten the conducters you have a high risk of shorts from the images provided. regarding the keypad never connect direct to the battery as there is no fuse protection. I would check your 12v out from the keypad connection in the panel, id assume a fuse has blown regarding the sensors. Be best to start a seperate topic per issue to save it becoming muddled

Check circuit time is final and what is the entry time set up. Also what is logged when this occurs its the circuit type that will be set as finel the area setting mode will be timed it isnt programmable iirc it should be a tamper it should do that to comply but you can change it in system displays Intruder

It does sound like there is an issue with either the keypad or the panel then unfortunatly

I'd first look at range and or interference. What happened locally in the build up to the fault. Also have you tried temporarily relocating the keypad and power cycling