Intruder Alarms

Hi. I have random high resistances in most zones of a Honeywell Galaxy Dimension. I would like to replace my panel with a new one, but I've been told these panels are incompatible with detectors that have solid state relays (and I have several of these). Can anyone confirm this information? Thanks.

I keep getting a tamper alarm, what are the common reasons for this happening? Risco Gardtec G-Tag Contour Keypad & PA(595 & 800 Series)4 Wire Thank you

Dear sirs, I have an intruder alarm as above. It has two wired remote keypads. Is the Accenta rkp still available or is there a current alternative that will work with this system? Thank you,

We have an 8 year old 4-channel SD1 unit in a holiday home in France that has recently stopped dialling out. The other functions (message record/test playback etc) appear to work. When you send a test call (put into ready & press A1 for instance) it immediately plays back the correct message over the internalspeaker 4x but does not appear to wait to detect the dialing tone, or phone out. The adjacent spurred 56V socket works with normal phone and 56V detected at SD1 phone input terminals i.e. probably not supply problem. From listening on the line it appears be trying to pulse dial (it used to tonedial) but forcing tone via phonenumber T-prefix makes no difference nei…

I'm interested in the texecom elite 24 alarm, can this alarm be set via a mobile phone or land line.

On 6/4/16 I purchased an Accenta mini Gen4 and several other items from you to update an old alarm system I had in the house. Installed the above and all worked fine. Yesterday I went to replace an old PIR and stupidly I forgot to power down the system first. Afterwards neither of RKP's or any of the PIR's worked, however the bell did. There is power to the PCB as the red light is on. Is there anything I could check, or is it liable to be the end of the PCB? Yours hopefully

Hello I’m looking to purchase an alarm system with the following requirements: GSM Wireless Control box Capable of having two real external siren boxes Three wireless smoke alarms Three wireless PIR’s Two wireless door switches And also the capability of connecting at least two hard wired PIR devices Do you have any brands that would fulfill this requirement?

Hello I wonder about a product that you sell. The product is Risco Wisdom Wireless PIR, model RWT920. Is this product for 868MHz or for 433MHz? I need this product for 868MHz, is this the right product for 868MHz? Best Regards Martin Sweden

We have a Verista 8 system installed in our house. The previous owners didn't leave the manual and now the tamper light is on and alarm does not sound. Can anyone help?

Need external apir sensor with dc input, adjustable on/off times, 180 degrees+ range. Which is suitable.

I am after a remote that will work on a Sterling 10 for setting/unsetting? Is this possible?

i have bought Jablatron Freewave 4 Button wireless keyfob - white (RC-86-W) to replace old ones however when I try to programme them they are not working ? can you give any help on this matter?

Hi all I received my exchange from yourselves and today installed the new unit. The keypads now turns on unlike before. Just to recap i have connected to the system 3 x Pir`s and 1 door contact. 1 x 16ohm external speaker connected to the system 1 x Keypad connected to the system. 1 x Lan card connected. I turned the system on for the first time there were no sounds and the keypad behaved as expected. The Keypad states Euro 46 but not Euro 46 V10 like in the manual also the time and date adjusted itself, i assume this is because the Lan card is installed and had connection to the internet? More importantly i started to go through …

I have a Scantronic 9800 keypad acting as the main control (I have a second unit at the back door) The number 3 pad is not working, please suggest a solution as I understand this panel is no longer available. Regards

I'm trying to decide which battery to purchase for my G2-44 system that I'm ready to order from Securitywarehouse, and I'd like to know if the Control Panel supplied with the LCD Keypad (Model: C044-01-KPD) is the plastic or the metal one since there is a difference in the battery size (7Ah vs 17Ah). Thanks!

Hi I am trying to get an MRnode to connect to an M800 all wired up and everything seems ok, it is detected on start up. I am removed the cover of the MRnode pressed the select button to go into learn mode, and tried to link a 702 wrist transmitter all seems correct, one completing the learn I have put the cover back on to take the MRnode out of learn mode, but as soon as this happens I get an alert from the panel saying Lost device (or something along those lines) and the MRnode doesn't show on the network! Any ideas?? Thanks Richard

Do you sell the base for the Honeywell Thermal Smoke Detector ECO1002?

I am looking too install a wired alarm system into a large powered garage and would like a recommendation on which of your products would be most suitable. Ideally I would like the control unit (with battery backup) separate to a keypad (or fob reader) so that it can be installed out of harms way. If possible, I would also like an external siren with strobe. For the sensors I think 2 PIRs would suffice however, these need to avoid false alarms so perhaps dual sensing ones would be better for me. The PIRs need to be able to cope with more extreme temperatures than inside a house, a hot motor vehicle being parked in front of them and probably the odd spider or two. Please…

Logic 6 alarm system as ordered, however it appears to be faulty. I was replacing an existing unit and wired the PIR’s, door switches and Exterior bell box and strobe. The system immediately showed a fault on the anti-tamper side. I removed the PIRs and tested the system with door contacts and it worked fine. On testing the 13v power contacts they are not showing any power reading although the batter is running the rest of the system. It would appear that the circuit board is wired incorrectly. I can confirm that the fuses are intact but no power is being shown at the output side

I have a Ademco (Honeywell) 6127 keypad. Please advise if you have a suitable replacement.

Thank you for the supply of the new remote keypad for my Visonic PowerMaster 10 I have registered the keypad without any problem. I started to register the prox tags but made a mistake, so deleted them. When I check the system, it clearly states 'none registered' When I try to re-add a tag, I now get the message "no free location". I removed the batteries from the keypad then I 'disconnected' the keypad from the main unit then re-registered the keypad with the main unit, hoping this would 'clear' any issues, but I still get the same message when trying to register a prox tag: "no free location" If I can't register any tags, the remote pad isn't a lot of use to me. P…

Hello, I would like to buy an eaton i-wifi01 with a 12v bare wire power supply, do you supply the power supply as well?

Ive been looking at the eaton cloud communicator for i-on control panels but im not sure if it would work with my control panel< i have a menvier 40 which is the same make but i would also need the adapter board, would you know if this would work

Hi, I purchased the Wintex software off your website last night. However I am unable to download the software, it just says "NOTE: Downloads are not available until payment has been confirmed" My order number is #12973. Would it be possible to email me the .zip file please? Thanks, Tom.

i`m looking to install an alarm into my 3 bedroom house. i`m going to fit my self and then get the electrician in to connect the power. i`ve been browsing through and quit like the sound of the veritas 8+. is this a good alarm and easy enough to fit. i have basic knowledge of electrics. any suggestions or comments would be grateful, thanks.