Intruder Alarms

Now that I've replaced the old Optima with the new Optima 2 lanel, I'm now trying to swap the old sensors with the pet friendly Active8 PIR models. However, new sensors have: 1: EDL (single connection) 2&3: Tamper (double connection) 4&5: Relay (double connection) 6: EOL (single coneection) 7: 12v + 8: 12v - Two of my old sensors have: N/C Lt Blue then Yellow Propose: Relay 4&5 + Red Propose: 12v + 7 - Black Propose: 12v - 8 24hrs Lt green then white Propose: Tamper 2&3 My remaining sensor has: Alarm Lt Green then White Propose: Relay 4&5 + Red Propose: 12v + 7 - Black Propose: 12v - 8 Tamper Empty and Empty Please…

Hi We have a customer who has a GD06 gsm dialler. He now wants another one but it seems they are now obsolete. Will the GD04 do the same job.? He only uses a single input to trigger an sms alarm message. Is the programming the same. Thanks in advance for your reply Regards Mark

Hi, Recently installed a Galaxy 2-20 for a client and they said they have had trouble unsettling the system before, so went round and checked everything, front door is on a door contact and set as final door, detector near front door is programmed as exit. Now I noticed that when unsettling they leave the front door open, could this stop them unsettling the system?, I don't see why not myself?, although I did notice that he said when he unset the system he entered the code and then pressed A, which is the procedure for setting the system

Having a bit of a nightmare here trying to default the user codes on the Galaxy g2-20 panel, can log in with the engineers code but when I go into the users menu the only code I can change is the engineers code itself. Also been through the engineers manual in detail and theres nothing there. Ive tried a power down and power up method that worked for me before but that doesn't seem to work either. If any1s got any ideas would be a great help cheers

For our site we are going to need an expander for another building to be on the same system. Can a partition (area) have zones from the main panel and the expander?

Good morning I require 13, Honeywell IS3016A Grade 3 AM CPNI approved PIR detectors although online you are showing these items in stock can you please verify, as i require these ASAP thank you.

Hi there, I am currently in the process of renovating a house and I am looking to install a fire detection system that not only meets building regulations for a three-story house but also offers higher protection than the minimum LD3 level. In the past, I have used a Honeywell Galaxy panel with fire zones, but that was a few years ago, and I am sure there have been advancements since then. I've been considering the C-Tec Hush Pro solution, but I'm concerned about nearing the 16-device limit. Running the cables around the house in a single run seems feasible, especially with the ceilings down and floors up, but I'm wondering if a larger 2-wire panel with a loop p…

hell guys i need some info can ssaib take my certification for 1 complaint against me regards

I am having difficulty in setting up this unit. My main exit entry is via zone 5 full set A. At night the main exit rout is via zone 2 and set with B. The problem is that if you enter through zone 5 when part set in B the system does not recognise zone 5 is open. Can anyone help?

Please can you advise how we reset the security code as our system is currently set to the system default. Our model number is CP8L LCD

i am looking for a suitable replacment for a karizma + system that i installed many years ago, the system must use id type biscuits as the system was wired this way originally , can the castle euro one do this and if so can you supply it with a 125 khx prox keypad?

I recently purchased from you a Siemens SPC530.320 alarm panel and Invincibell Plus amongst other compnents My question relates to connecting wiring the Invincibell to the SPC530 panel. In the Invincibell wiring diagram it shows the Bell terminal of the alarm box connected to the bell terminal of teh alarm panel. However on a Siemens SPC530 there is no terminal marked bell so I would like to confirm where the bell terminal of the invincibell should connect to on the Siemens SPC530 SPC ---------------------------------------------- ---------------------------------------------- Com------- NO--------- BHO------ TR------ EX------ EX+------ I also plan…

How many keypads can I put on an I-on 50 if I am using 50 zones

Homelink 75 panel – before you despatch it would it be possible for me to speak to someone for advice? My panel currently runs for about 3/4 hours and then dies. When I replace the rechargeable batteries it’s fine again and when reconnected to the psu it appears to be running from the mains supply – can these psu’s repeatedly fail over the course of a few hours under load?

Looking for a PIR sensor that is normally open or both.

Hi - I am planning a wireless domestic alarm installation for my home: 2 x PIR detector 1 x Dual tech (PIR & MW) detector* 2 x door contact sensors 1 x shock sensor* 1 x contact & shock sensor* 1 x control panel 1 x remote keypad 3 x RF key fob controls 1 x voice dialler (perhaps SMS support too) 1 x external sounder (can be wired) 1 x external sounder decoy I have read good reviews of Texecom equipment for reliability, price and ease of installation and was hoping to build the system using their products, by siting a RadioPlus Intelligent Receiver centrally and running a wire to a Premier control panel in a cupboard downstairs. However, I don'…

Hi, I am about to purchase the items in my Checkout Basket and would like confirmation that the chosen items are all compatable with each other. Also I require a dummy LED to go with the dummy backplate and cover, can you advice if you have this item for the Texecom ODYSSEY 3. I also require info on which backup battery is required and fits in the control panel I have chosen. The following items are in my Checkout Basket: 1off- Scantronic 9651EN-43 (9651 c/w 9943rkp) 6off- Bosch Blueline ISM-BLP1 PIR Detectors 1off- CQR SOINT1 internal sounder 1off- Texecom ODYSSEY 3E Live Backplate 1off- Texecom ODYSSEY 3 Dummy Backplate 2off- Texecom ODYSSEY 3 covers 1off- S…

I have just purchased a Texecom 4 and would like to know the connections for connecting to an Omnicron 7000 panel.

The system was installed and commissioned as part of a new build. When we moved into the building End of January 2011 we started to set the alarm. On two occasions the alarm has gone off in the middle of the night. on both occasions the keypad has been totally blank but still powered because you can see the back light. on both occasions the only way to stop the alarm has been to open the control panel and disconnect the battery. The electrician (that always fits rafiki alarms) on powering the system back up found that the system thought the keypad had been tampered with. The first time we thought it was the tamper sensor and adjusted it. The second time with the same faul…

Hello, I have 3 components : 1 PIR in office 1 : zone 1001 1 PIR in office 2 : zone 1002 1 door contact in hall : zone 1003 How do I make it work when the latest person (of one of the 2 offices) can arm the building ? Thx

Hi, I sent the below to Honeywell UK but haven't heard from them. As it stands I am unable to set the alarm so this is pretty urgent. Can you assist me in understanding why all of a sudden a Le Sucre system is no longer working with your TC2.0e web service? It was working fine until a few days ago when the alarm would no longer set from the main panel using proximity fobs. If I login to the TC2.0e portal I notice the connectivity icon in the top right corner remains red with a cross through it. It won't allow me to delete equipment in order to start over. I have pushed the reset button on the main gprs unit and have of course power cycled all equipment- everything I tr…

Hi Im looking to install an alarm in a house and im unsure the best place to mount the sensors, and what areas i should cover.

I have a problem with the GSM-module...when I installed it I made the system powerless as it said in the manual, installed the sim-card and put the module in place. I connected the power both the battery and the AC. When I later should install the GSM in the "menu# 6" (where I put in the numbers the alarm shall sms to) it

Hi, I have received an old firmware version of the PowerMaster-10 panel, so currently I'm not able to install a working intruder alarm due to failed enrollment of MC-302E PG2 (magnetic contant) and KP-160 (Keyprox panel). "Unknown dev. type" is shown in the Powermaster-10 display. I have create a ticket in your support center, but haven't received a reply for a while... ticket id:# 783738 Please update me on the issue. Thanks! Regards Morten

Ticket question I have a powermax+ system installed about 3 years ago. One of the combined door and vibration switches has failed, please can you tell me what sensors are compatible as it is not possible to easliy determin this from teh descriptions. In particular the MCT-303, SD-304, MCT-302 and MCT-320