Intruder Alarms

I purchased a Aritech 4 zone analyser from your company to find it does not work correctly i.e you can bang on the window HARD around 20 times and the analyser will only just trigger and that is on max sensitivity. 2nd i never got instructions with the unit just wiring diagram and also your advert on your website tells you so many things that this unit will do but clearly it wont like pulse count adjustment and LED indicator. The only unit which does all this is the single channel GS615 which i have used for 15 years. Can you please tell me where we are to go from here as i need a working system and you seem to be the only people who sell 4 zone. Could some on…

Could you please advice on best pet friendly pir sensors

Which battery will fit the ADE Honeywell Accenta Mini Gen4 with LCD Keypad?

I am interested in purchasing the Honeywell galaxy flex FX020 with a Mk7 keypad but have a few questions first. 1. Is the Honeywell reson8 bell box compatible with the above panel? 2. Is the Honeywell AG3 bell box compatible with the above panel? 3. Does the alarm panel come with the 680 ohm resistors for EOL wiring to the keypads? 4. Does the alarm panel come with the 1k and 2k resistors for double balanced wiring to the PIRs? 5. Does the rio zone expander come with the necessary resistors like the main panel for the additional zones? 6. Does the rio zone expander get its power from the main panel? 7. Can both the gsm/GPRS module and the Ethernet module both fi…

How do the old buttons come out of the veritas 8 panel so I can put the new set in. I was hoping it would part from the front so I could just change number membrane, but not sure, thanks

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We have an old Scantronic 500r. Reading the specs for an additional PIR (534r) and Vibe sensor (520r) suggests different possible frequencies. I understand the UK is 433 MHz, but the spec for the 534r shows "520REUR-50" as the model number. Given other info on your website I'm worried that the "EUR" and "UK" models are different frequencies. How ca nI check what ours operates at and can we specify that when ordering?

Hi, The Castle care tech Euro One 44 (including LCD keypad) listed on your site at

I have a question regarding one of the configuration settings on the NEXT PG2 The 'Disarm Activity' setting has a number of options including: Not Active, Yes-No Delay, Yes + 5s delay...etc I am confused about the 'delay' setting. What does the 'delay' value relate to, i.e. the delay between what and what? Also, in what type of scenario would the device be configured to be 'Yes + 30s delay' for example.

Hi there, I have a Yale Smartphone alarm system which works fine. I also have some extra CCTV cameras looking out the front and back of my house. I spend a lot of time working away and the house is fairly remote. I really want to be able to trigger a siren if I see someone snooping around the property at night, and I dont want to wait until someone has actually broken in! I use powerswitches that can be activated through my smartphone to turn on anything plugged in - lights etc (Yale Easy Fit Power Switch For Easy Fit). What I would like to do is plug in a very loud siren that can then be activated through my smartphone via one of these switches. Would any of the Klax…

Veritas Excel CFE-0001 has a telephone connection ? I would like to be notified by telephone when the alarm is triggered

Hi, i set my passage as an entry/exit zone type with the connector on the front door, when i set the alarm i get the exit tone then the system sets, but on retrurning to the property instead of sounding the entry tone allowing me time to put in my code - it triggers the alarm setting off the siren, how can i solve this? thank you daniel

we are looking to fit a wireless alram to a five bed house where we will have 10+ zones, would like a keypad by the main door, so need one where the main control panel can be more like an end station. would also like to be able to control via mobile phone when away. which good quality system would you recomend

i would like a system with 8 pir's 3 door sensors 2 key pads (1 on control box, 1 as remote) please can you advise. many thanks

After a mains power failure all the alpha numeric characters have disappeared from the LCD display with only the top line of the display now showing black rectangles. Is there a system component failure or can the display be recovered?

Can i install the com-ip module and com-gsm module together? I have the texecom elite premier 48. (V2.02) I want the com-gsm just to sent sms messages when an alarm occurs. I would like to install the com-ip over wan to use with the ios apps. Is this possible?

Hi... can you help me locate the correct type of wireless door contact switch for my home alarm system please? The system has a cooper security scantronic 9930 control. I have a wireless contact on top of a garage door which has failed.. I have changed the battery to no effect. I could send you pictures if it helps locate the correct type. Would you also be able to help with instructions for replacing the unit. I do have access to the installer mode code Many thanks

I'm looking to fit ADE Honeywell Accenta Gen 4 LCD compact kit shown on the website but want to confirm that all component's meet the minimum of Grade 2, should I chose a different spec PIR for the Kitchin concerned about it in long term. Fianlly can I get the system to trigger the exterior lighting. Richard

Hi All, Hoping to order from securitywarehouse.co.uk in next few days but do have a few questions I hope they could help me with please? Property currently has an ADE Accenta 8 Mini fitted, but want to replace with Optima Compact Gen4 as something has blown on the 8 Mini PCB... system is 10 years old, will the current (s)elf ©ontrolled (B)ell work with this newer Optima Compact Gen4? Does the Optima Compact Gen4 come with backup battery or is this a seperate purchase? And finally, has anyone any opinions on this alarm or have a link to the wiring for it please? Many thanks in advance. GPH01

I'm interested to buy from you a complete set of alarm system for my house. i want it to consist from a good expendable control panel so i chose the scantronics ion40. I'm building a new house so i did all the provisions needed for wired installation. my system will consists of: 10 magnetic contacts for doors/windows 5 passive infrared detectors 2 smoke detectors 3 keypads 1 internal and 1 external siren The thing is that i'll try to install it myself so i'll need help as much as possible. -when i buy the ion40 system it comes with 1 keypad already and i'll have to buy 2 more or is something different so i must buy 3? -i read the specs of ion40 and is only sup…

Hi, The Castle care tech Euro One 44 (including LCD keypad) listed on your site at

Hi, Just to be sure, how do I wire the SECWARE BCINTRA/W/B to the Texecom Premier 88 panel? Like Texecom - Secware 12V + = 12V + 12V - = 12V - Bell - = ? Tamp = ? Strb - = ? Do I need other connections e.a. strobe to 12V+? And do I need to set some settings in wintex to work? Thanks in advance.

I have purchased a Castle Euro Mini. The box only contained a control panel and the main alarm panel.. I would like to purchase 3 PIRs and 2 door sensors plus a battery and a bell box. There are so many on your website. Please advise the best for my system. Is it possible to also fit a call sender?

I'm installing a Texecom Premier Elite system in my house. Looking at the Odyssey X sounders they all have the window for an alarm installer to put their logo. Would this look odd without one? After a some searching I found the Odyssey 5E. This looks better (no insert window!) but perhaps an older model? Are there other boxes that might be better for my DIY use case?

I am looking to purchase a replacment alarm panel mainly "ADE Honeywell Optima Compact Gen4" I need to know what battery fits this unit please, I have tried reading the specs and can find no mention of the requested information being listed.