Intruder Alarms

On 6/4/16 I purchased an Accenta mini Gen4 and several other items from you to update an old alarm system I had in the house. Installed the above and all worked fine. Yesterday I went to replace an old PIR and stupidly I forgot to power down the system first. Afterwards neither of RKP's or any of the PIR's worked, however the bell did. There is power to the PCB as the red light is on. Is there anything I could check, or is it liable to be the end of the PCB? Yours hopefully

Hi, I hope somebody can shed a light on this fault I have on the Texecom Excel panel. Installed this on Saturday but Zone 6 keeps triggering after being armed after a few minutes. Checked the Pir and that seems OK. So removed the Pir in circuit and strapped a 10K resister in Z6 but still activates after a few minutes. Is there a simple solution to this or a faulty panel. All other zones are working good. Using EOL method. Thanks in advance.

Hi there Is it possible for you to give me a price for a replacement control board for a texecom Veritas R8+ end station? I have the transformer. Can you also price up an ADE reson8 bellbox please?

Can anyone offer advice on programming the advanced modes of this dialer? I want to enable the option that modifies the dial out sequence such that each of the 4 numbers are dialled once in turn (default mode is for No.1 to be dialled 15 times before moving to No.2) The operation/introduction section of the manual suggests that this option is available, however I can't find the appropriate advanced programming mode/code for this option. Any advice would be appreciated Regards and TIA John

I recently purchased from you a Siemens SPC530.320 alarm panel and Invincibell Plus amongst other compnents My question relates to connecting wiring the Invincibell to the SPC530 panel. In the Invincibell wiring diagram it shows the Bell terminal of the alarm box connected to the bell terminal of teh alarm panel. However on a Siemens SPC530 there is no terminal marked bell so I would like to confirm where the bell terminal of the invincibell should connect to on the Siemens SPC530 SPC ---------------------------------------------- ---------------------------------------------- Com------- NO--------- BHO------ TR------ EX------ EX+------ I also plan…

Hi & thanks for providing this great resource. The house currently has a Scantronic 9800 which I removed & reinstalled (with new sensors & cabling) during an extension 9 years ago - works fine. I have built a detached garage with playroom above and want to wirelessly link 2 PIR + 2 smoke detectors to the house alarm - don't really want battery powered detectors though. Cooper Security recommended 703R & 762 but didn't really want to talk to me as not a pro installer. I will also be needing another keypad for the system. What do you recommend please. Many thanks, Roger

hi i had a scantronic 9448+ style installed a number of years ago which has worked perfectly, but since the main fuse was knocked, the mains light on the panel does not illuminate and the panel does not power up. However, there is now a couple of lights on behind the keypad, which had all gone off after the main fuse was knocked out. Also, after the main fuse was knocked out there was a few weak noises from the panel...these have since stopped. Even trying to key in our code, there is no audible sound or any changes to the state of lifelessness. Can you advise us on how to remedy this problem, or suggest a 'like for like' replacement? Yours smash0007

When will you be able to sell the new MK 8 keypad for Honeywells Galaxy-range?

Where can I find the different SMS-commands in order to remote-control my Powermax+? I can

Hi, i purchased the simpleset reader with a G4 accent mini system in November 2009. I installed the system in January all worked great with 2 keypads and the simpleset at the front door exit point. This morning my wife set the alarm with the keyfob and returned 30 minutes later went to unset the alarm and it would not work.It just has a power on light and nothing else.All other aspects are fine and have tried a number of trouble shooting tests but its useless. Reading the forums, someone has had the same fault with a new item. Is the item under a 12 month warranty/replacement? We now cannot use the alarm which is a little worrying! Many thanks for your help.

I have a Cooper SD2+ connected to a system and working fine using the O2 SMS centre. I have been asked to switch this to using the BT Text service so that use can be made of the bundled free texts with the BT phone line. Not an unreasonable request. The problem is that I have tried almost every setting to get this unit to work with BT Text and have even had a BT engineering helping but to no avail. (message centre number 1470 P 17094009) Has anyone else found this to be a problem or managed to solve it? If so could you post the settings and procedure. Thanks

Having just commissioned a 9651 I've been testing out event logging for the system. I isolated the mains supply, hopping to invoke a mains fail alert. The RKP recorded the event properly, but interrogation of the event log showed no mains fail alerts. I carried out this mains fail test for both set and unset modes with the same result. Do I have to enable logging for this type of event somehow, or should it be enabled automatically? Or perhaps there's a timer on mains fail events and I didn't leave the mains off long enough? Any ideas? thanks John

Hi, I had an alarm system and we started having problems with our bell box (kept going off because it was too close to the boiler flue). I decided to replace the bell box and bought a Texecom Odyssey 1E. We've fitted the bellbox but it won't seem to work with my existing system. I'm not sure but it may be that its not compatable with the panel/key pad. I could do with knowing what panel/keypad would work with this bell box, how much they cost and whether you stock such an item. Thanks

I was wondering whether you have a substitute for the FMX-DT-X8? This item is to replace an existing bottom entry Optrex PIR, and I am worried about the length of the wires that the requirements are (1) bottom cable entry (2) wire joiner preferably at bottom on unit (3) 7 wires, including the LED latch wire (4) medium sized room about 3.5 metres square. Would have a such a substitute PIR?

The transformer has failed in my old alarm. Looking at the Veritas Excel. Is this a straight swap? To the new alarm panels come with the battery or will i need to get one. Regards

I currently have a FreeWave alarm for my detached garage and shed. Working fine but I want to use more wired sensors than the 4 that this allows. Could you advise on an alternative panel? I need 8 wired zones, no wireless, as its for a garage I must be able to arm/disarm remotley with a keyfob from the car and I need the monitoring terminals.

Hi, with the Visonic Powermaster 33 if I fit the GSM module what functionality do you have through the app, or do you need to subscribe to the monitoring program to gain the app functionality. Also what type of sim is required, will it work with a G4 network or does it as with other alarms only work with the older G2 networks? Thanks

hey guys i have done a reset of my alarm system (had front door changed which affected tamper on door and i made the mistake of resetting entire system) so i am at step one and i am struggling to configure how it was before. i will try my best to give as much detail as possible. This is the setting at the moment. And i have put in red, the bits i am struggling with and trying to configure ZONE A/B (when leaving the home) (KITCHEN MOTION SENSOR) - MODE 06 INTRUDER (LOUNGE MOTION SENSOR ) - MODE 06 INTRUDER (BEDROOM MOTION SENSOR) - MODE 06 INTRUDER (UPSTAIRS LANDING) - MODE 6 INTRUDER FRONT D…

I'am in search for a wire diagram of the A221 flash program cable to program Dutch firmware into my Galaxy G2 panel, I have the dutch software: F118-02-150-CRC-6E46.mot Honeywell software: Flash programmer 3.00 G2 RS232 Lead Part no: A228 When I start-up I select the .mot file and COM1, but after a short time I get the error message: Initialization Process Failed. Retry? Now it looks that I need a cable A221 to program the flash memory, Is there somebody who now how I can convert my A228 cable into a A221 cable. Inside the electronics box in between the A228 cable there are a lot of empty places. If I have a diagram of both cables I think that I can work this…

does the bell box come complete with battery ,strobe , twin leds thanks

I bought a new DT7550UK2 from you last week to replace an existing faulty one. The existing one is a DT7550UK so assume this must be the older version. Looking at the existing wiring, it is wired as follows F1 - empty F2 - empty T1 - resistor to C T2 - yellow C - resistor back to T1 and to NC EOL - empty NC - resistor to C and blue V- - black V+ - Red Both resistors have the following bands (Brown, Black, Black, Brown, Brown) or I guess could be (Brown, Brown, Black, Black, Brown)? Looking at the installation instructions for the new one, it implies I should not use the existing resistors and wire up as above. Is this the case? Also, will the factory …

Does the Texecom veritas R8+ you have listed on your site come with the LED keypad or the LCD?? I think you should do a special day were you have free delivery with your order . I'd order one form you but the VAT and postage adds up. Im only 14 too!

Can you kindly confirm that the Bosch Blue Line Gen2 Passive-infrared Detector, that you sell, would be fully compatible with my 9651PD-41 Grade 2 8 zone Panel that I purchases from you a few years ago?

My existing panel was faulty so I puchased a Risco Gartec 490x from you. I liked it beacuse it is hybrid wireless and we are having an extension built, which will make it easy to add additional movement detectors. The control panel and keypad are installed and work fine apart from one problem. I get a warning - off chg volts high / battery/fuse fault - it takes a about 30 minutes after exiting the engineer mode for the fault to register. Its a new battery (again purchased from you) and the fuses are all Ok - any ideas what I have done wrong. Also given that I am not a registered installer will Risco technical help talk to me or am I on my own. regards

Hi I have a securilite alarm system fitted with the IBX Command centre in the house which has Single head PIR sensor outside to cover the drive way, the sensor has failed and i cannot see any part numbers on the sensor and i am unsure which one to order from you, it looks identical to the voltek sensors you list but which one ? would the Voltek 1804 single head sensor be suitable for this with the range of 18m x 90 degree angle ? Kind regards