Intruder Alarms

Enforcer wireless alarm about a year ago which i purchase for you. this has been work fine. until just recently it came up with a battery fault. I have changed all the batteries in the sensors, and done a battery check and signal strength test, and they have shown as ok. the alarm has been working for a week since this, and now has displayed an error again of, unable to set 01 wireless low battery. I have done the battery and signal test again, and has come back as ok.

Installed an enforcer panel roughly 3 months ago and it has been working fine, setting and unsetting no false alarms etc, a few weeks ago it started flagging Mains failure, a code was entered to silence it and mains was restored. the following day it started flagging up LOW voltage on the screen, a code was entered to silence it but the orange triangle remained, the panel then died. I opened the panel and checked voltage going in and it was 240v, the battery must have ran the panel for about 14 hours but i dont see why it didnt recharge the battery because the mains was and still is entering the panel. Any suggestions or repairs i could make as its now providing no securi…

I purchased a system from you some time ago and I am now ready to install following house extension. The programming guide for using the TCU refers to an "engineers code", can you advise where I find this.

I purchased a galaxy kit in January, just getting round to installing it. The manual doesn't tell you the engineer code, is there anyway of setting it when you first boot it or is there a master code I need to carry out the install. If so could you send me the code? Thanks,

I moved into my current property and had an extension done to the building. As a result I haved added detectors (from SecurityWarehouse) to the alarm panel (Honeywell G2-12). However, when the alarm engineer attempted to access the menu, the code I was given was not working. Hence the engineer is locked out of the menu What is the best way to get into engineer menu and reprogramme the panel? any help would be appreciated?

Hello can anyone help,on entering the building after the alarm has been set there is no exit entry timers sounding ,and the externel bell box triggers,zone 2 which is in the path to the rkp is set as access.

I need to replace a couple of PIRs and am looking at some which have eol resistors built in. They will be in a circuit wired in series - just the 2 - and there is already an eol resistor wired into the circuit at the panel. Can these PIRs be switched so that they show zero resistance as I am not sure what adding extra resistance into the circuit would be handled by the very old panel.

Hi how do you change the code on these alarms if you don't remember the present code?

Could you advise me if Excel and R8 Panels are basically the same and if not the difference between them and are they programmed the same way?

Is it possible to disable or silence the external bells via the keyboard? If so could you please tell me how to reset the external bells again.

I am looking to upgrade the security at one of our premises using a Net enabled alarm and CCTV system I note one option is the new Honeywell alarm system in the Galaxy range , assuming you cover it, could you pl update the costs for the model called Galaxy Flex. Also wanted to know if you have option to connect outdoor IR Sensor at the perimeter, to these alarm system. My local engineer told me that I-on 40 that you offer can be connected to these systems, eg BX-80N or NR model from OPTEX. Can this also be connected to galaxy model eg dimension flex etc

Hi, I just bought the Honeywell Le Sucre system off you. I would now like to add an external siren for outside of my property, however I can't believe how expensive the SEF8M is at £130 compared to other one's which can be bought for around £30~. Is that literally the only one which will work with my alarm system or do Honeywell/3rd party companies do others?

My external alarm bells (2 at high level)are not sounding when the system is activated/tripped.The internal bell on the panel are activated. Could the bells have been deactivated via the keyboard? If so could you please tell me how can they be reactivated. I had understood that if wires to alarm bell were cut the internal alarm would be activated.

full Texecom Veritas Excel alarm system After a busy couple of weeks I finally got to installing it this morning. I didn't wire the end station to my field devices just yet, I just linked one of the remote keypads to program my own user codes in. Following the manual, I powered with the battery first and the panel powered up for around 30 seconds but then switched back off (I had just disarmed the panel with the default code and was about to enter the programming menu). I tried powering up again but the panel didn't switch on. I then disconnected the keypad and tried it again with battery and then on mains, nothing happened. No LEDs or anything... The batt…

last year bought Honeywell ADE LCD Accenta from you website want to add: Honeywell Hard Wired Carbon Monoxide Alarm Honeywell Combination Optical/Thermal Smoke Detector (58°C~) Honeywell Combination Rate-of-Rise/Thermal (58°C)Smoke Detector. are the above compatible and do I need bases for the fire detectors and can I add a 12Volt 7Ah battery instead of the 2.3Ah exernally (outside of the panel)

I have recently purchased a scantronic 9651EN-43 from you, the documentation says that I can connect fire alarm detectors, i.e. ion/optical, please can you advise which products and whether an interface is required.

I have an application where the customer has a wired system and wants a sensor put on a door but doesn't want a wire running across or in the wall. Is there a wireless door contact that can tx to a receiver that interfaces to the wired system ? Regards.

I would be grateful if you could help me. My system has a Flashguard Exterior Sounder Unit 1164 with Xenon Flashing light and electronic sounder connected to a Franzen 3000, installed in 1987. I have bought an Optima Compact Gen4 Intruder Panel, and have got the strobe working but not the sounder. 'Old' connections were as follows:- Flashguard Franzen Connector Function connected to Connector A -ve Hold Off Charge - B -ve Switched Sounder Output S- C Tamper not connected D +ve Hold Off Charge + E not connected F -ve Tamper Return R- Could you please advise me how to connect the Flashguard to the Optima Compact Gen4? Thank you very much

can you tell me if the Flex 20 Mk7 can have a lan connection plugged directly in to the unit or do i need to go through a wall port connection? Thank you https://www.securitywarehouse.co.uk/catalog/intruder-alarm-equipment-c-36/security-control-panels-c-36_102/1124-input-zone-medium-c-36_102_103/honeywell-flex-20-grade-2-20-zones-metal-box-mk7-p-5337.html

Hi I ordered some Honeywell ECO1002 detectors with ECO1000BREL12L bases, I intend to fit install them on a Galaxy Flex 20 system, reading through documentation I believe I need non-latching bases is that correct and do the bases have the required resistors installed.

I am struggling to find information on how to wire the Pyronix Deltabell Plus to the Honeywell Flex 20. Also i would like to know how to wire the Honeywell DT8012F5 DUAL TEC Motion Sensor with Pet-Immunity (DT8012F5) to the Honeywell Flex 20 panel. At present i have connected the positive and negative to +12V and 0V. I have connected the NC to 0V and put a 1K resistor at the sensor to C, and then again a 1K resistor from C to Tamper. The problem i have is the sensor doesn't have a Fault terminal to wire to zone 1.

I am looking at purchasing the Honeywell Galaxy Flex 20 UK Panel together with ESP Fireline smoke and heat detectors. Can these be used in conjunction with one another i.e. integrate the detector system into the alarm panel, setting it up as a fire zone? Or are the ESP Fireline detectors only suitable for a fire panel?

Hi, I have just bought from you the Honeywell galaxy g2-12 and mk7 keypad, Honeywell 8IR150 pirs and AG6 bell box, plus Knight G2 5 door contacts. Can you please advise how to wire a pir at the pir end and panel end and where to place resistors. The g2-12 to keypad appears straightforward but does it need a resistor at the keypad end between A and B. Also do all unused zones need a resistor across them to terminate. Could you also confirm bellbox wiring to panel.

I need cable and software to program Galaxy 2 over PC, Please let me know what kind items do I need.

Is it possible to change the mk7 panel to a mk8 in this kit? What option do i have if i want alrms tomy gsmphone? http://www.securitywarehouse.co.uk/catalog/honeywell-galaxy-220-wireless-starter-kit-p-1632.html