General Discussion

I have just sent an email to security warehouse, but it looks like this is the preferred method of communication so I have copied my message below. I have just been and collected my order from the courier (order number 12574). Upon opening the package I have noticed that you have sent me the wrong product. I ordered 2 x Texecom IMPAQPlus With Built in Contact and you have sent me 2 x standard IMPAQPlus sensor without the contact. I understand that mistakes can happen, but I need this sensors for a job I have booked in for wednesday. Please advise how you will replace these sensors in time. Thanks, Ian

Dear Sirs, With reference to your advice on your web site regarding free e-mail accounts I am posting a request for a RMA number here. I recently purchased some GJD Opal RFX wireless PIRs from you. Order Number is 12292. One of the PIRs has its plastic antenna broken off the main housing. I would like to return it for an exchange unit. Could you please provide a Returns number. Regards Philip Moore

Hi guys Whats the difference between the YUASA 7ah battery http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_46&products_id=113 And the ENERYSIS 7ah battery (Genesis) http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_46&products_id=1340 They both appear to be made by YUASA, yet one is

Hello I sent about 3 or 4 times on sales department one message that told them that I can't proceed to 2nd step of checkout because there is one message that the is not available zone rates for the selected country. What can I do? Just answer me to know what to do. Thank's

I can

Re order #21023 As agreed by email, you were to refund my Paypal money. I note this has not been done yet. Please refund today without delay. thanks Chris

My phone is connected to a digital net. Someone knows if there is problem to connect Powermax+ to a digital net (voltage)?

I am looking to install an outdoor alarm system (pre-alarm with video surveillance), with integrated cameras for a video surveillance system to follow the images. Would you recommend the watchout (I believe it is now available in 869MHz and with an integrated camera providing 6 images in case of detection)? What kind of Alarm system would you recommend to work in an hybid (wireless, cable) format, including video image transmission? How can I use this alarm system to work as a "pre-alarm" (silent alarm) video transmission system for outdoor detection and as an alarm system indoor? Thanks a lot for your advise.

have never used this item before, i purchased two as the cost is very very good, easy to use and no messsing around to install at all, on the face of it i was happy .....untill i programmed the first one up... and it dosent work, changed it forthe second one.. still no good took them to another location without a broudband connection ( in case this was causing a fault) still no good, spoke to the manufacturer and they cant help as he says i have done everything correctly??? surely two units cant both be faulty.. im dissapointed in the product for a first trial its not looking good. has anyone else had any experience with these dialers? i really dont want to order a differ…

Hi, need some help, whats is type M System

ok im new to this forum...has anyone used this product before, its a good price but whats the feedback?? also im not finding the dummy back box's and covers to match...is it just me or are they not available? ANY HELP/INFO WOULD BE GOOD.

I am looking for a distributor of bluecherry in Europe, especially for pv-149. Who can help me? Thx in advance: Attila

I am wanting to buy 3 of YUASA SEALED LEAD ACID SLA NP7-12, 12v 7Ah batteries - these are for use in a disabled scooter and as such don't attract VAT. I can't find a way of ordering it without the VAT Walt