Bethune Posted May 7, 2009 Share Posted May 7, 2009 Dear Sirs, With reference to your advice on your web site regarding free e-mail accounts I am posting a request for a RMA number here. I recently purchased some GJD Opal RFX wireless PIRs from you. Order Number is 12292. One of the PIRs has its plastic antenna broken off the main housing. I would like to return it for an exchange unit. Could you please provide a Returns number. Regards Philip Moore Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted May 7, 2009 Share Posted May 7, 2009 Bethune Yes that wont be a problem. Was it damaged in transit? Quote Link to comment Share on other sites More sharing options...
Bethune Posted May 7, 2009 Author Share Posted May 7, 2009 I don't believe it was damaged in transit. The external packaging was undamaged as was the individual box.It was only when I came to install the unit that I noticed the antenna was broken. Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted May 7, 2009 Share Posted May 7, 2009 Ok thanks Quote Link to comment Share on other sites More sharing options...
Bethune Posted May 7, 2009 Author Share Posted May 7, 2009 Can you give me an RMA then please ? Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted May 7, 2009 Share Posted May 7, 2009 Hi This is your RMA order for this order. 1247624 James Support Quote Link to comment Share on other sites More sharing options...
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