General Discussion

where is the download site for the Zoneminder for windows and how do I get it?

Hi to all, how do I make door chime facility louder on rkp when door is opened.Do I need to connect another sounder and if so to which terminals on rkp....the rkp is near to door ...thanks JW

Hi, Please can you confirm if the Texecom Veritas Replacement Transformer TFM-018-2 is of a suitable VA rating and voltage to be safely used as a replacement for the transformer within the pyronix sterling 10 alarm panel which requires 17v ac?

Hi, need some help, whats is type M System

Hi There, I own a fire alarm company and have no interest in security products but i would like the backlit Odyssey X3 bell box on our office. We have an old Optima XL6 control panel which i hope to connect these too (if loadings allow) How is best to order this with our company name on the insert? I only want 2 boxes and then will probably not need any more in the future? Ian

Secware SBL300B. Does anyone please have the dimensions / spec sheet ?

Would it be possible to add this product to your website? I require 2. Thanks Jez

Hi You state that the standard delivery charge does not apply to N.Ireland, Do you ave a pricing structure or is based per parcel post Seamus

Cancelled an order with yourselves on 2nd December and asked for a refund. Support ticket #192764 created on 3rd December, but no reply. Support ticket updated order as cancelled on 5th December. Still no reply, and no refund. Five working days passsed; no reply, no money. I have not received any goods. I would like an explanation as to how long I am expected to wait before you return my money, and why no one has informed me of this in the interim.

ok im new to this forum...has anyone used this product before, its a good price but whats the feedback?? also im not finding the dummy back box's and covers to match...is it just me or are they not available? ANY HELP/INFO WOULD BE GOOD.

I used the Honeywell Activ8 PIR in an installation in a house where they have a cat. I have set the tolerance to 15kg and pulse to medium (jumper link between 2 and 3) There have been a few false alarms in different rooms and none of the sensors face a window or stairs, there are chairs and sofas though. I have changed the sensors to the highest tolerance yesterday - 25kg and fitted the jumper link between 3 and 4. Which I wouldn't think is necessary for a cat. Is there anything i may have missed that caused that problem? I don't know yet whether the change I made is good yet as i've only done it yesterday. Is it maybe because it's a relatively cheap pet se…

Seen this discussed on a security news site wondered what the members on here thought? https://www.ifsecglobal.com/global/thermal-imaging-coronavirus-crisis/

We have a Eurosec g2 lcd keypad and all is working great , it’s in the hall and I would like to know if it would be possible to link / daisy chain another keypad directly behind it in the garage and it would all still work . Would be great to have one in there as we cycle to work and have to unlock the house go in to the hall turn off the alarm before opening the garage door .

Is it possible to obtain a replacement control panel tamper spring for my Risco Eurosec CP8L unit??? I accidentally lost it when I removed the panel cover to do some maintenance!!! Unfortunately I have not been able to relocate it because it is somewhere in the loft insulation of my house :-( Any advice on how to obtain or replace would be appreciated....thanks

I am looking for some of these lenses and you have them on your site but there seems to be no way of finding out if you actually have any. Please let me know if they are in stock and if so do you have 10 off and what price. Regards, Peter.

Hi, Just checked my order which I place this morning and paid by Card. It says being proccesed. I need it for delivery on Thursday please as I got a job for Friday. Thanks

Hi all. Looking to install a Pyronix Enforcer system in a holiday home in rural France. As it's oversee's some form of remote monitoring would be preferred. My current limitations are as follows: No Phoneline No broadband - although this will change in the next 6 months. Therefore I was looking at the Enforcer Kit with the GSM module. However, I have noticed that there is also the home control version which can be controlled via app. Wanting to future proof the system as much as possible given that I will get broadband at some point I was wondering if I get a standard GSM enforcer kit now, will I be able to upgrade to the home control version via modul…

Hi there, I am putting an Accenta gen4 alarm in a large shed and could use a little advice on it please? Is there any particular dual-tech PIR which would well in a shed and lessen false alarms? Keeping the alarm wires away from power cables will be difficult. Will I get away with running them near each other if the cable is screened? I don't see a 2.1Ah battery on the site, is there another that would be suitable for the Accenta box? Any other advice on putting an alarm in a shed would be very wecome. Thank you, Colin.

Hi just wondering if anyone can help. I'm replacing a SL compact LED remote keypad, I've heard the SL compact is the same as an optima but with another badge? Would an optima compact LED remote compact surfice? Both are 8 zone keypads.

Hi there, I would like to order 2 packs of the Paxton LF/820-025G door access fobs. Could you please let me know what your current leadtime is. Also, we are part of Solihull Metropolitan Borough Council. Is it possible to fax you an order or email our instructions through and be billed by invoice? I look forward to hearing from you soon, Many thanks

I’m still awaiting my order that was placed on the 27th June and have no way of contacting security warehouse very disappointed

I am looking to install an outdoor alarm system (pre-alarm with video surveillance), with integrated cameras for a video surveillance system to follow the images. Would you recommend the watchout (I believe it is now available in 869MHz and with an integrated camera providing 6 images in case of detection)? What kind of Alarm system would you recommend to work in an hybid (wireless, cable) format, including video image transmission? How can I use this alarm system to work as a "pre-alarm" (silent alarm) video transmission system for outdoor detection and as an alarm system indoor? Thanks a lot for your advise.

Moved into a property a few years back and alarm works fine, however I want to alarm the garage alone so I thought maybe I could use Part Set programme 2 to do this. All went well until I tried to omit zones or even make them used or unused it worked quite well the first time but when I set it again all the zones have reverted to previous setting. I just want the garage zone active in programme 2. How can I make this permanent? I have tried in Engineers mode as well. Help would be appreciated. Cheers Clive

Hello. And Bye.

We require a door entry system, 2 doors, 9 flats, so we will require a surface mount system that will let people in and out with 9 call buttons, 1 Keypad, 1 speakers / mic, 9 Phones, no video what is the best system,