Secware_Tech6
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Posts posted by Secware_Tech6
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No I doubt its a network thing, there are issues and the team are seeing more with the pstn changes happening that's why I wondered if it was via an old line. Have you tried a payg sim on your network to test its not that that's the issue. Roaming sims are normally used for data not voice as I've never tested voice myself.
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Hi, are you trying to this yourself or are you the maintainer
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I'd expect success with a mobile less so a land-line. Mobile on same network?
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Hi Mike
How are you dialling in, from a mobile or a landline?
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I'd assume it's an out of date product listing. All product would be latest firmware based on texecom
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Hi Norval1 if you can let me know your order number I can investigate this fir you.
Ts
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It sounds like the control panel has been damaged. The stars mean the keypad isn't communicating with the control panel.
You can get various filters etc to protect but lightning is very powerful. It could come from the mains supply, telecoms etc or tge wiring itself.
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Hi Christine. Do you have your order number and ill raise this as a support ticket for you.
James
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Im afraid I cant, however our customers do frequent the forums here so maybe someone will offer their services.
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Im sorry we only supply equipment to installers etc.
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Yes there should only be one lux sensor connected you should have the 3 S connected but only 1 L.
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Have you disconnected the current sensor for lux level and connected one of the others? Bear in mind you should only have 1 lux sensor connected?
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The lux info comes from the pirs. You should only have 1 lux sensor connected. Maybe you have a faulty sensor or a cable issue, do you have another pir you could use the lux from?
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You can certainly set it up to notify you of an alarm event. You could use the intruder output, but you cant reset it etc as there is no input suitable on that panel
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Hi Largo
Im afraid their isnt yet, some manufacturers such as hkc have a micro contact with shock but honeywell dont as yet.
Tech
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Hi Will
The eaton stuff might be a good place to look
also the new siemens (now vanderbilt) has most of what you want. There is also a an mqtt broker for that panel
There is a member on here that has an mqtt broker for the galaxy range using virtual rios etc.
Id avoid simplisafe its not a pro system, like yale etc. There are tonnes of vids on you tube on how to get around the security of these diy type panels
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Id have to check but as its a well obsolete panel id say no. Sales will confirm if they have. It must be 20 years old?
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Yes, depending on the unit etc. The compact doesnt have comms outputs so you need to use the bell trigger
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Just to clarifi is this a csl part?
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I'd look at the webway product now a csl unit then it supports audio confirm directly to the arc
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Do you mean an operator or relocking?
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There isnt anything that will connect to the panel etc. You could add audio confirmation so the arc can perform audio confirmation. Or is this something the end user wants to do?
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Hi Steve
Im in tech support have you contacted us on the chat or ticket system etc?
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Thats a 3MP IP camera as far as I can see.
What is it connected to currently?
You will need to reprogram the NVR as a minimum if changing these cameras they are not like AHD etc
Ticket Question [24V door contact to switch]
in Intruder Alarms
Posted
You will need a contactor suitable for the load. Most contactors are 240v so you will need a 24v relay from the contact