Access Control

have ordered a couple of your Secware External 500lb Magnetic Lock Can you please advise me of the dimentions of these magnets. most of all i need to know the width of it so i can make preperations before they arrive.

I'm trying to source door entry parts manufactured by sentrymatic who now appear defunct. I need a compatible replacement for and a8 apartment station status amp/alarm acu1100 v19 PA8084 and a couple of handsets. Can you help?

Hi I have a storm axs strike master lock in a rooftop balcony door . It’s been automatically closing lately and I would like to know how I can configure it not to

This will momentarily make or break when beam broken , do you have a timer device that would allow a moments trigger , to allow an alarm to sound for a period ( eg 2 mins or whatever )

We are looking into replacing our paxton key fobs with an entry card so we can print picture ID's onto them. Could we use something like the Paxton CARDLOCK extra User Card with our Net2 system, and if not is there a cheap alternative. I believe our readers are PROXIMITY P50 readers

Hi, I have installed the system purchase last week, no issues, just a small question. Is it possible to switch off or time out the LED lights on the keypad, or are they on all the time? Many thanks

Regarding my recent order No 1xxxx of the Videx 3011 hand set, I have received the hand set but it contains no subsequent wiring diagram. Can you supply me with one or link to info or give info how to connect. Many thanks

hi ,the school where I conduct maintenance has a Videx door entry system VX800-2L that has a defective audio unit.I have noticed an audio speaker unit with two push to speak buttons within your products. My question is would this unit be suitable for a replacement and is there a similar unit with just one button on .

Hi there. Can you tell me if the Videx 1 Button 4000S Surface GSM Intercom Kit allows users to manually enter a code on the keypad to gain access? Also, do you know if this system will work with FAAC gate openers?

could you tell me if you supply a direct replacement for a Videx Handset/Intercom unit. The details on the handset are as follows, ART 942 HW VER 2.1 S.N.B3140392

Does the "Videx Boxed extension sounder for Video kits and DC kits -

My friend has just moved into an apartment which has a Videx KRV78 Door Entry System. She is 86 and rather deaf and cannot hear the buzzer when someone rings her apartment. Can you please advise if there is an Extension Sounder compatible with this system. If so, which model and how much would it be please, including postage and packing. I look forward to hearing from you shortly. Many thanks.

Good Morning, We are working on a clients property which has a Videx video phone entry system: Art: 901K Serial N.H244425 this was connected to a number pad / camera at the entry point and is used for a gate entry system - the wiring was removed by a previous contractor and our client wishes to have it all connected back up and working - we are after a set of electrical schematics and any tips or advice you can give me on connecting it (ususal wire types - operating distance etc) the previous connection did not include a gate open function even though the phone does have this button on it, the gates will require a single n/o volt free contact to operate them (or i…

I have many ACTpro 100e devices connected to ACT Win Pro Software. This occurs in several places in Greece. How can I connect all ACTpro 100e devices->to local ACT Win PRO Software. and all these places to be controlled from a central location throught the web?. Explanation: Suppose you have an administrator software in one location, for all different cities in Greece. This administrator software must control through the WEB all ACT WIN Pro(s) (which 100e are connected with RS485) in all different cities. Which is the administrator software I can use? Please avoid teamviewer style software.... If I am not clear , for what I need tell me so...... Also I can provide …

Hi I bought the Prox10 kit from you, and was wondering what cable should run to the keypad/lock release. It's only 12v/1amp - does it just need something like speaker cable or .5mm T&E, or is there a "proper" spec that I should use Thanks Chris

We have recently ordered the 3K1S from your online store. We then noticed the next item (3K1S-DC). I think we may of needed to order the last item. Could you explain the difference? It would appear to be a different PSU supplied? We just need a wall mountable PSU to power the Videx door intercom and also a door release. I assume the item we have ordered is for a DIN rail and we just need a wall mountable PSU?

The Videx 845 panel, is a 5 button panel, but does it have the electrical connectors on the rear or is it just a facia panel?

Hi there I am looking for a door access kit that has the capability to be PC based where users can be logged in and out when they enter or exit the building. Kind of like a clocking in and out. Where the problem of people holding the door open and people not swiping the card to register their clock in out. It needs to be capable of handling 200 people or more and control multiple doors, possibly a maximum of 20. I have taken a look at the paxton net2, but need more assurance as all we need for now is to control one door with 1 reader, em exit glass, and exit push with the capability to do the above. Without PC control. We have quite a lot of access works in th…

I purchased from you 2 intercoms : http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=134 I need one more but with 4 internal handsets.

I have been asked to purchase and install the BPT Targha entry system, having not fitted one before does the Mag Lock need to be a Monitored or Un-monitored type. I am looking to place the order asap and would appreciate your help with the type I require.

Hallo, I was interested in the above device. I was needing a relay that would be voltage sensitive switch. Basically I have some electric gates that will have lead acid battery backup. I want to set the system so that if the power goes off and the voltage drops below say 10v, I can use a relay trigger to open the gates and hold them open. Can the voltage trigger on this relay be set to a specific voltage in this way?

I need to replace a broken rim lock strike that was purchased as part of an ACT basic pin entry system. The strike has "bell system" written on it but no part number. Can you please advise me as to which part to buy.

Before I order the above product, I am just wondering if the handset will work with all Videx systems. I want to provide an extra handset for one my elderly patients who already has a Videx system installed. I need to ensure this handset works with her current system before ordering.

We have a bpt system for our front door with a camera and a phone. We were wondering if you would be able to provide a wireless phone so that we are not deskbound but could move around in the office and still open the front door. The phone we have is YC/200 UK if that makes sense.

Can you give me the connections for a Videx ART3351 so that I can connect an extension speaker (512A already purchased from yourselves)so that it operates when the call button is pressed. Thanking you in anticipation