Intruder Alarms

Hi there, I have just moved to a new house with an old Sterling 10 alarm system with 2 PIRs, it works but the keypad is very worn and I have no idea how to program it. I was thinking of getting the Euro mini keypad to replace just the keypad, see attached image with wiring. Will this work?

Hi I am considering helping a friend upgrade his old system which I believe is a Menvier TS700. Under consideration is a Scantronic 9752 from yourselves which I see comes complete with a keypad and is attractive because it comes with the option for wireless expansion. First question: are there any alternatives you might suggest against this choice and Secondly: Please could you point me to a copy of the installation/programming manual for the 9752 so I can have a preliminary read through. Kind regards and thanks Steve

Hi My 13 year old Omnicron 7000 panel has finally given up the ghost. I am looking for advice on a replacement which will require minimal changes to the wiring. Any suggestions very welcome. Paul

Hi, I hope that you can help. I currently have a Texecom Veritas R8 wired system that is misbehaving and I am looking to change to a wireless system. I have recently decorated so do not want to start routing new cables and lifting carpets/floorboards. The house is a 3 bed semi, so I don't need the highest spec system. After reading several reports, I'm considering the Scantronic Homelink 55, although I am open to suggestions. The control panel is currently situated in a cupboard under the stairs and I intend locating this in the same place. However, I have a few questions. 1) I want a wireless remote keypad. Can the Homelink 55 operate with one, or do…

Hello, I have a scantronic 500r.+ system installed in 2002 which has been regularly serviced and works as installed. I now have a low battery light for one of the PIRs but the installer & servicer seems to have gone out of business as his phone contact is no longer recognised. Please could you say how to change the battery on the PIR as I do not know whether it has a tamper proof feature or not, hence, if I interfere with the PIR will it set off the alarm? Thanks for your help, Roger

I have a texecom premier which has alarmed but I cannot re set it as it looks like it may need an engineers code. Is there some way of re booting it to put it back to factory default codes. If not, rather than call out the alarm company is it possible to just replace the control panel. Do I need to replace the local lcd keypad as well. If I disconnect the control panel to replace it will the external siren go off? Regards

My alarm installer went missing last year and has left me with an alarm system that doesn't seem to be operating smoothly. He left me an engineers installation manual but the grandmaster code he wrote down doesn't work. So I took the panel off the wall and carried out the steps detailed in the Agility 3 manual page 17. When reconnecting power it makes the panel announce a tamper error and refuses to do anything on the keypad. Putting DIP switch 3 back in to the on position stops the errors but wont let me change PIN codes in the grandmaster menu. So i'm stuck at the moment.... what's the missing steps to complete a reset and change of the enginee…

I have a Reson8 bell box with an intermittent fault that I wish to replace. As I understand this is now an obsolete item, could someone advise the most suitable compatible replacement for the Optima Compact 8EP396 A panel. Thanks

HI can you tell me when or if you will have the new Agility panel from Risco. Thanks

I am looking for a replacement for RISCO B-673-0008, to work with Gardtec 595 & I understand the iWISE DT PET is now no longer available. Thanks Fred.

I am looking for a replacement for RISCO B-673-0008, to work with Gardtec 595 & I understand the iWISE DT PET is now no longer available. Thanks Fred.

Just a quick question do you stock the Risco gardtec 490x control panel with RKP which is same style as the 800 and 816 models. If so how much is it?

Hello! I have recently purchased the above alarm panel kit from you as part of an intruder alarm system, which i put together using your website and purchased on the 3rd March 2010. I have received a user manual however I also require the engineers/installation manual. As the payment has cleared am I able to download this manual from your website and if so can you advise me how? I am keen to install the system as soon as possible so if you could get back to me as soon as you can it would be much appreciated. Regards! Cspudfire.[/color]

I have a Risco GT 595 and my installer has just gone out of business. I managed to get the engineer access code from him following his demise but this is of little use without an engineer installation manual or support from Risco. Not being a registered installer neither are available from Risco. Can I get these elusive commodities via Security Warehouse? I notice that many Risco products listed on your site are Sold Out with the exception of user manuals. Is there a reason for this unusual demand? To be specific about my need for information; an outbuilding satellite alarm system linked by radio to the main system seems to register as a tamper fault despite it being in…

I HAVE A RISCO ALARM FITTED WHICH CAN BE ACTIVATED REMOTELY, I AM GOING TO BUY THE RISCO 4 BUTTON REMOTE FOBS, DOES ANYONE KNOW IF THEY COME WITH PROGRAMMING INSTRUCTIONS ? OR IF NOT DOES ANYONE KNOW HOW TO PROGRAMME THEM TO MY SYSTEM ? THANKS

Hi I have a Guardtech D500 system installed in my home an it incorporates shockguard sensors etc. I have just had new double glazing fitted and some of the sensors have been damaged, I would therefore like to upgrade my system with a new one as the wiring is already in place for the sensors I would like a wired and wireless system to increase security, I have been looking at the 595 or 816 and have spected out as system below can anyone tell me if this would work and if i have missed anything out? Guredtec 595 or (816 which has 16 zones, can I use each zone for each shockguard window sensor is this correct) 2 x wired surface mount magnetic door s…

Hello, My question to you is, do you sell 868 or 433 Mhz. recevers and transmitters (detectors) of the risco gardtec eurosec CPX range. best regards, C.Boogaard

RISCO Group have a product update A new firmware update has been introduced to the Wisdom wireless control panel. The new version of the Wisdom firmware is V4.31, updated from V4.27 Why have we upgraded the WisDom panel The following fixes/updates have been modified to bring you an improved panel. Technical The panel has a new menu to show the connected BUS AGM IMEI number (Used for IP Receiver) The Blank Display has been updated in that you now only need to enter your code once. The

Hi, Our alarm has been giving us problems for about 2 weeks. It indicates an intermittent problem with the PA and low battery - the alarm goes off intermittently as well. we have changed the battery in the main control panel and the PA. We have inherited this system and have done nothing with it apart from keeping the PA to hand (and changing the batteries), it has never been armed. What advice can you give? We would be happy to disconnect the thing and switch it off completely - but when I try (by removing the fuse) the outside alarm goes off. Please help - it is driving us nuts especially during the night when it goes off for no reason. One thing - this probl…

Can anyone tell me why & what the flashing light on my control panel means when it reads "RF problem"? thank you any info would be appreciated. My system is a wireless Scantronic 500r.

Hi I have bought a new remote fob for my Scantronic 500r+ alarm system. I have managed to get the system to "learn" the new remote but the new remote will not set my alarm. Can anyone help?

please i am wanting to buy the scantronic 55 system however i have some questions - does this have a phone out feature via sim card or by bt line if it is triggered. does this accept pir / door contacts that have been used for an optima honeywell hard wired system since it is an 'hybrid' system... so that i might replace the optima and buy the wireless pir as and when i can. essentially i need a wireless system for a domestic use where i would have around 5 pir and couple of door contacts and smoke alarm external bell and key fob - is there anything other than the homelink 55 that is also suitable and fairly straightforward to use - set up and around

Can anyone offer advice on programming the advanced modes of this dialer? I want to enable the option that modifies the dial out sequence such that each of the 4 numbers are dialled once in turn (default mode is for No.1 to be dialled 15 times before moving to No.2) The operation/introduction section of the manual suggests that this option is available, however I can't find the appropriate advanced programming mode/code for this option. Any advice would be appreciated Regards and TIA John

I have a Scantronic 9210 Intruder system with a flush fitting keypad in the lounge. I know this panel is obsolete but does anyone know of a panel that offers a flush fitting panel as an option if it dies. The wife's not to keen on a 6" x 9" hole left in the lounge wall $ I.m not keen to redecorate the lounge!!

Hi I am trying to download technical manual for the Scantronic 9448 from your website, is it possible for me to do that? We need to change a battery on one of these systems,and have ordered one from your company, on order no:xxxx. Any information would be useful. Best regards