Intruder Alarms

Scantronic 500r wireless panel not operating correctly, ac power fault ? mains voltage is applied but no secondary voltage from transformer.

fitted new panel no problems, but unable to get entry time to work full alarm goes off as soon as door opened . tried setting up as described in engineer's manual page 38 . Is it something I'am doing or is the panel faulty ?

Ticket Question Hi, I have an old pyronix panel and paragon keypad on a wired system, I would like to replace it with a wired telecom panel and a nice looking keypad, would the bell box and PIRs and door/window contacts need changing? Or could you advise what panel and keypad would be suitable to change without changing all PIRs bell box and contacts? Or do you have a nice looking keypad that is comparable with the pyronix panel Many thanks Danny

Can you tellme what battery will fit the honeywell large plastic cased accent gen4 with key pad and also can the honeywell compact per with pet immunity be used as a normal pic or will i have to order a honeywell IS3016 so it matches. Thanks.

just wondering if you stock a piece of hardware which allows you to separately connect cameras and PIR sensors they don't really have to be connected together but would like remote notification of PIR sensing so cameras can be looked at

I have a need to add 2 (ideally 3) door contacts onto a single zone on a texecom premier 48. I have tried putting resistors in each device but this wont work. I have looked in the manual and its not very detailed. It it possible or do i need to buy an expander such as the 8xe? Thanks Eddie

I am interested kit solution with GSM capability. I would like the alarm when triggered to be sent as SMS to predefined mobile phone numbers and possibly even place calls to predefined numbers. Also I would like to be able to configure and receive status by sending SMS command. I would like to have two identical kits: Each kit has 2PIR, 2 door contacts, 1 control panel with GSM, 2 Keyfobs. The control panel can be either Plus version of Pro version, would like to know the difference on pricing. And if I have the flood and smoke detector connected, can I configure the control unit to send out different SMS to different number based on different types of…

I'm interested in the said PIR (Texecom Prestige Compact IR), but i would like to know if it supports the EOL wiring.

Hi, I purchased a ADE Honeywell Accenta Mini Gen4 with LCD Keypad on 01/05/2010, This has a problem where it says "Tamper Fault Lockout" on the keypad, I have tested all the tamper circuits and they are very low resistance. I suspect the main board or remote keypad is faulty although the fault only occured when I removed the panic button for decorating. I cannot get it to reset.

Hello, Need a little help how to program different user and allocated zones for Veritas exel panel. Cannot understand the manual fully. Fitted 2 keypad and 1 panel. Keypads fitted to 2 seperate rooms. 1st room Main using door contact ..entry/exit and pir on zone 2 inhibit and zone 3 guard to cupboard contact. 3 users for this room + cleaner. 2nd room using zone 4 programmed as entry/exit. Have set all users their access 4 digit code and ok. How do I program 2nd room user zone 4 his own zone to arm and disarm without effecting the other room/zones on full arm. And 1st room programs not to effect room 2 Your help would be greatly appriciated. …

I have a Gardtec CP8L system that I inherited when I moved into my home several years ago. I wasn't left a code so asked the company who had serviced the system a couple of months previously to reset the system. On visiting, I was told that the system was faulty and the technician was unable to repair it. He left it powered-up such that the PIRs and bell box LEDs still flashed, so still acting as a deterrent. The keypad LCD display is blank. I have not touched the system, not even turning-off the mains, in case the external bell activates and I have no way of deactivating it. Is it possible that the anti-tamper mechanisms are still working? If so, how would I deactivat…

Will Eaton I-ON40H panel work with Rapier 6510 sounder? Is there a cloud subscription fee to pay for Eaton I-ON40H e.g. for image verification emails?

I have a 9600 alarm installed and need to relocate the keypad, problem being the keypad is on a under stairs wall and the internal bell box is directly behind the keypad on the inside of the wall, the wire between the 2 is about 3” long, can I disconnect the bell? Move the keypad and reconnect the bell, I know the tamper will go off but will it be ok to just put the code in when it does go off ? thanks Tony

The Texecom Premier 88 Control Panel (Part No: DBD-0121) contains the User Guide and Master User Guide booklets but not the Installation Guide. Is this available on your site and can you provide me a link to it?

This has to be a Grad 3 system. I need 6 shutter contacts, 2 recessed door contacts, 1 surface door contact, 4 cieling pir, 4 smoke detectors, 3 panic buttons, speeach and text dialar, 1 bell box and cover and battries, I also want a remote kepad so I can switch of alarm in stoarage area when needed. If I am going to have items on individual zones then wich texacom alram do I need. Most of the items are straight forward but need to know more about the remote keypad do I need to purchase some extra card extra. you can call me so I can explain to you thanks.

I just bought an AMDT and I'd like to understand the purpose of the SET wire. What is the Alert/Set mode ? Should it be left unconnected (and be in the standby mode) ? BTW, what is its current drain ? Thanks.

I have a MCT-425 Smoke detector that warns about "Low-Battery" even though I have replaced the battery several times. I see this error on my control panel of my Visonic unit. The detector seems to be working OK, it gives med the regular 30 secons red flash. How do I remove this warning?

Hi-I have recently bought a house with an installed intruder system which appears to have a fault on the panel pub. The system is a sterling unti but with no other distinguishing identifiers system installed in 2007 and the documentation identifies it as compliant with EN50131-1 security grade1. It has 8 programmable zones and 2 programmable outputs. It's connected to 2 LCD keypads( which are identified for use with nllcdkit) I am looking for a replacement pub or a complete replacement control panel Can you recommend a unit and advise a good quality replacement

Hi all, I have recently purchased a scantronic 9651 control panel from this site Iv'e also purchased honey-well pet friendly PIR's. I've managed to work out how to wire the bell-box and 9941 key pads but can some one help me with an idiots guide to wiring the PIR's and front door magnet. because I'm having trouble with the tamper wiring (do I need to use all 6 cables for the PIR and only 2 for the door magnet? Thanks in advance Darren

Good Afternoon, Can anyone assist, I’m not a registered installer for Honeywell, but have a personal Galaxy Alarm which I have recently upgraded. My current version of the RSS software doesn’t accept the V7 firmware on the panel. I need the RSS software patch which is freely available to installers. Honeywell won’t assist Can anyone help please?

Hi, I seem to have my Gen 4 almost working as desired with my existing BG (DSC) equipment, however for the life of me I cannot seem to get the strobe light working. The Bell will work but not the strobe. The existing bell box wires where listed as (+) Red, (-) Black (which I have hooked both of these up to the bell connectors), AUX = Blue and Strobe = Green. Any advice/suggestions would be greatly appreciated.

I am considering buying and installing the following home security kit with some additions at the bottom*: 1 Honeywell Accenta Gen4 Mini Control Panel (8SP399A) 1 Honeywell Accenta Gen4 LCD keypad 4 Bosch Blueline Pet Friendly 12m PIR Movement detectors 1 Honeywell AG6 SAB and Cover (Blue Strobe) 1 100m 6 core Intruder Alarm Cable 1 Secware Value 2.1 A/h Battery 1 Surface Door Contact *1 Honeywell ADE Informa Speech Dialler *1 Honeywell AG6/WH Dummy Bell Box *1 Elmdene QSC Door surface contact Can you please ensure that all parts (*) are compatible to the kit especially the speech dialler. Is it complicated to install? Do you supply installation manuals wi…

Only zones 1,4,5 used .zone 1 is the exit/entry zone .All PIR detectors work on walk test and zone 1 works in chime mode.The alarm sets OK system bleeping until set . when the entry zone ( 1 ) operates it goes straight to alarm , after reset code entered the panel has zone 1 flashing only.

I purchased several items including a ADE Honeywell Accenta Mini Gen4 and a Honeywell ActiveGuard AG6 External Siren to update an old system in my house. I fitted the items and all seemed to work well. However I have just realised that when I remove the PCB cover, activating the tamper, the external bell and strobe do not operate. The sounders on both of the key pads are activated by the tamper. The external siren and strobe work as they should in all other situations (test, SOS, if the alarm is triggered etc.) I just cannot work out what is wrong, any help would be appreciated?

please recomend an alternative wireless external sounder with longer battery life