Intruder Alarms

Hi can you help, I have a client with a alarm system, th only information we can find is its a , RS 125, I seem to remember that jSB made some of these alarms, its about 16 years old, we need a new RKP for it, 7702-1762 VERSION 1-5 if you follow this link it brings up the manual /mcalarms.co.uk/manuals/eb2160715c71a5288868dea766782281_RS125UserManual.pdf can you tell ne if its availble and cost

Just installed the Accenta G4 panel and all worked well. a few days later a fault occured to the entry/exit. Problem is break to the pair of contact wire. Replace with the spare and makes and break but the problem is the panel does not register open/close of the contact but ok with the multimeter. Another factor that I can assume is new carpet was fitted and wonder if the fitter damaged the cable which I think would be most likely as it was all working fine before the carpet was fitted. No short between contact wire and tamper wire. Any help would be grateful. I will run a temp cable this weekend and see what happens.

Hello! I have bought a nice second hand DSC wired panel (PC1864) and is looking for some detectors. I am among other things considering the https://www.securitywarehouse.co.uk/catalog/rokonet-shocktec-with-magnet-white-p-620.html As I understand it this unit does not require any external analyzer card or anything and should work as any stand alone wired detector with my DSC right? I am thinking on using it for the doors on my house - do the main part of the detector in this case need to be mounted on the door itself or will it detect vibrations from break ins even if mounted on the frame? Do this unit have space internally to mount resistor? Do you have some install…

Hi, Will you be stocking the new Texecom SmartCom? Product code CEL-0002 As per http://texecom-marketing.com/O4B-570QI-B14J60Z709/cr.aspx and https://twitter.com/TexecomLtd/status/913386788437315584

Hi I am looking at the texecom ricochet elite 32 xp-w unit and wanted to know what the software version of the unit was?

I would like to know if you can help me specify a new system based on the Galaxy Dimension. I need it to be able to control 4 doors using mag locks / press to release. Video door entry integration and also intruder function. Proxy tag / swipe for enable/diable of the building alarm. I think I need a Galaxy Dimension GD-48 but need help with the other parts. You seem to be the best value and I need to make a purchase by next week at the latest.

Please can you advise what speech diallers are compatible with the honeywell galaxy 2 alarms. I'm looking for one that will alert for intruder and a separate alert for fire. Thank you

Just bought an apartment with the above alarm fitted. At present no one seems to able to give us the access codes rendering the unit useless to us. Is there anyone who can reset it for us and/or give some helpful advice on its use. Thanks, best regards

Hello I'm hoping to replace my existing intruder alarm panel with the Scantronic 9561 series panel. I do see that securitywarehouse is selling both the EN, and UK models of 9561. Now I know that 9561EN is a grade 2 alarm, and that 9561UK is ungraded. Are there any other differences in the two? Basically my question boils down to: Which one of the two should I go for, considering the fact that its going to be DIY installation, so do I need the EN model? Is the UK model flushed with older software in comparison to the EN model? Why is the 9561UK slightly more expensive than the 9561EU, even though the EU model is graded, whereas the UK model is not? Tha…

Hi just a quick question does the above control panel come with the ability to call or text you if your alarm has been activated or do you have to buy extra parts? As screwfix are advertising it comes with Voice alerts up to 3 telephone numbers when alarm is activated.

Does this unit have a double pole switch over or if not what is the price of the same unit with double pole switch over.

I've a customer with a veritas R8 plus alarm system, which is not working. The keypad / control has the set & tamper lights lit, but none of the indicator lights. They've had a couple of people look at it, & although one company changed the battery which corrected the problem for about 6 weeks. It is now the same the control panel battery is showing 12.7v on the meter . The keypad does not appear to be functioning correctly as when some buttons are pressed they operate 2 buttons at once. I'm thionking of changing the panel, but also wondered if it could be a problem with the battery in the outside alarm box. I wondered if you have come across this problem before, …

i intend fitting a texacom premier and the client is wanting us to use the flush type keypads . can you advise as to the back boxes we need for these as we need them for the first fix stage . at the moment that will be two into brick and one optionally into plasterboard . can we order these upfront or do they only come with the keypads when ordered ?

I need help please. Bought a A083-00-01 Ethernet module off ebay (yes silly idea) to install into a FX020 install I've just completed. Module has no status LEDs and the system does not see it. Before I order a new one from SW, can anyone tell me if I'm missing something? I would have thought the module would flash an LED even with no connection to the main board with power applied. I'm sure it is dead. Any advice much appreciated, thank you

Good afternoon, Can you help me please. We are building a garage at present and want to use a wired alarm (we normally use the Pyronix euro mini) but we also want a remote wireless key fob that uses the 433mhz frequency so that we can add this new alarm onto the existing key fob that controls the auto gates, outside lights and the garage door. The Pyronix KEYFOB-WE is on the 868mhz frequency as are most of the main manufacturers key fobs. Is there either a good company making a wired system with a 433mhz fob available or a 433mhz wireless alarm expander/key fob that can be added to a Pyronix alarm? (I’m aware that the 433mhz frequency ma…

Texicom Premier Elite 24 panel, siren and medusa PIRs, Order Number: ***** 31st March and recently completed the installation hard wiring 5 PIR’s into each of 5 of the 8 zones available within the panel. I have set all 5 zones ‘double pole / EOL’ but the panel is showing tamper fault error message. Following further investigations it appears the medusa PIR require 2 resistors to be installed across the tamper 2k2 ohm and zone 4k7 ohm. My first question is – is this correct and secondly do you stock these items.

Hi, I'm looking to purchase three of these detectors: Bosch Blue Line ISM-BLD1-P Pet Friendly TriTech Detector I see from your site and the spec sheet that they are manufactured in three different frequencies. If I order three, are you able to supply three different frequencies? Three different frequencies would be ideal as the location of each detector may mean that their coverage may overlap. I'm looking to place my order for these and seven other PIRs ASAP as I'm due to start installation on Friday. Many thanks in advance, Neil.

Hi. I am interested in a Powermax alarm system, but need some information and advice. First, I live in Sweden, shipping available? And if so, could you please state the total price delivered to me? Our needs are for a two-storage residential home at a total of 145 square meters There are two main entraces and two patio doors in glass. The two patio doors are in immediate proximity to large window portions with windows from one side of the room to the other at a total of two times 5 meters and reaching from floor to roof. There are also a bathroom window and two windows at the entrance from floor to roof. We want to have the possibility to arm the alarm for

I am looking for a wireless alarm with 4 sensors, 2 door contacts, 2 keyfobs and an autodialer, can you let me know the cheapest one you do please.

have just installed my new control panel everthing working fine, just won't let me change the four digit code, have gone through the instructions given in user manual but it still only lets me use the factory set code to set the alarm,could you please give me some advice to correct this problem.

My system requires at least 10 wired inputs and up to 8 wireless. What would you recommend in this case. I also want a system which can phone/message me if there is an alarm and can be remotely operated.

I have bought 2 grade 3 roller shutter contacts from yourself. I am going to be installing them shortly and have removed them from their packaging to check them out. The wires from the contact are colour coded but as it is a galaxy panel I am connecting too I need 1k resistance. On the contact instructions it relates thus to the colour green, but the wires on the contact don't have this colour. What can I do to resolve this ? Use 1k resistors ?

Hello, I have a scantronic 500r.+ system installed in 2002 which has been regularly serviced and works as installed. I now have a low battery light for one of the PIRs but the installer & servicer seems to have gone out of business as his phone contact is no longer recognised. Please could you say how to change the battery on the PIR as I do not know whether it has a tamper proof feature or not, hence, if I interfere with the PIR will it set off the alarm? Thanks for your help, Roger

hi im looking to buy the ADE Accenta Mini Gen4 Starter Kit with LED Keypad, 2x Quest PIRs and also the Klaxon 127Db 240v High Output Master Blaster Siren (12v Relay) and was just wondering if the klaxon will work of this alarm panel. thanks in advance.

We get this question in support quite a lot. A Panel doesnt come with a battery as it needs to be sized to suit the demand of the system. Plus you need to consider recharge time and battery recharge load. Its never best practice to load a panel or power supply up to its maximum. Its like driving at maximum speed of the vehicle everywhere or having the music at full volume all the time. EN norms (the current UK standard for Intruder Alarms is EN50131 There are differing requirements for standby at Grade 1,2,3 and 4. Grade 2 and 3 systems are the majority of professional systems installed in the UK. Grade 2 requires a 12 hour standby time. Grade 3 24 hours (…