Intruder Alarms

I have the following product I purchased last week - A073-00-01. It keeps throwing up RF Jam alerts. Is it possible that this can be faulty?

Can you tell me which firmware is loaded on this key please.

could you help me identify location of the "auxiliary power fuse"in control panel. I want to remove it while I replace PIRs.

About to place an order but wsh to enquire if the maximum battery size for ADE Honeywell Accenta Poly Gen 4 with LCD keypad is it the 2.3 amp Enersys battery or will it take the 3.4 or 7.0 amp battery.

All four (IS215T)of the pir's not working thus setting the zones as triggered, i tested the board and you get 13v across the two terminals, if you loop out each zone the alarm works fine. But obviously has a fault on it, to wipe out 4 pirs all at once. There is no explanation to why they have been set off, as the room was empty, then another pir would do the same, but on a different time of day etc this is without the alarm being set, no tamper is being recorded on the LCD key pad. Now all four zones with these pir's fitted have the alarm triggered on walk test and the alarm wont set, there is 13v power at the panel and the pir end all wires have been continuity check…

Hi I am installing a accenta Gen 4 system .Its for a residential home for people with learning difficulties. Basiacllly they want the doors to chime and light up on the key pad until reset or another door opens . So the light is on pretty much all the time regardless of the door then being shut I am thinking of installing your "Elmdene EN3 QFC Grade 3 flush contacts red resistor " I just want to know whether these are compatible with the system . Ie I am not going to install them then a fault comes up on the keypad

hi I have an accenta G4 which I purchased from you a while ago I never completed the installation due to illness, but now after a break in I decided to complete the installation. I have got to the point of setting up program but I get tamper fault lockout, I have checked all cabling and have even put link wires on all tamper circuits even the one on the lcd keypad. but I still get the same message. I have also made sure the panel spring is pressed, I have done a complete factory restore but still the same. do you have any ideas for me to try ? I am happy to replace the panel if it's faulty but I don't wish to waste money if it is something else. thanks in advance

I have just completed an instalation of a accenta G4 from yourselves,on powering up i can reset the alarm by entering factory user code but the display on the 2 LCD keypads is all black squares,please can you advise any help checked wiring but all seems correct with panel and both keypads.

I have a problem I am hoping you can help me with. I have a Elmdene 7422 bell box I want to connect to my Accenta mini gen4, but am not sure how. Can you please let me know how to connect it. For your information, the board in the bell box are marked as follows:- from top- One looped wire, white. underneath that is a black wire that is loose, marked 'Batt'. H- H+ BAT- FAULT REM TST ENG TR TS R- ST- Thanking you in anticipation.

my neighbour has an old ati 6000 alarm system, he has the box under the stairs with a piezo buzzer next to power then 2 wires one to bell and one to keypad at door with 3 wireless PIR's. i was thinking of changing it over to ADE Honeywell Accenta Mini Gen4 with LCD Keypad and a new bell box, but can this unit support wireless pir's with a receiver addon? could you detail kit required and price. CP, Keypad, Bellbox, 3 x wireless PIR's, wireless receiver?

I have G4 panel with LED remote keypad.I want to make door chime facility louder, do I need to connect another sounder to rkp or back to main panel? RKP is near door which terminals do I use on rkp and/or G4 panel, I already have extra sounder near main panel, close to back door also set to chime, wired to speaker terminals in main panel but this responds to alarm condition and mirrors rkp sounder when alarm activated but when front or back door is opened then I'm only getting usual beep-bo from rkp.Am I using the right connections in main panel?

After a mains power failure all the alpha numeric characters have disappeared from the LCD display with only the top line of the display now showing black rectangles. Is there a system component failure or can the display be recovered?

Hi , about to place order and wondering main difference between accenta mini panel gen4 and standard poly gen 4 (other than size)

Purchased Accenta Mini G4 from you and have only just got round to installing it. On first power-up, I noticed that the walk test had a 1 under the P indicating a problem in the PA circuit. When I logged out of Engineer Mode I am also receiving a "PA Fault Lockout". I removed the PA button I had fitted suspecting a wiring problem and returned the factory fitted link on the PA terminals. I am still seeing the above fault and am left with an alarm in an unusable state. Any ideas of what might be causing the problem?

enter engineer program mode scroll thru to P enter3 inhibit zones press x 3 times leave engineers mode system unset enter user code press p LCD still only offers set program 1 no other option offered

On the Accenta Mini Gen 4 Panel there are 2 U shaped staples connecting the tamper circuits for the keypad and siren. Should these stay in place at all times or be removed when the keypad and siren are fitted?

Hi, I purchased a ADE Honeywell Accenta Mini Gen4 with LCD Keypad on 01/05/2010, This has a problem where it says "Tamper Fault Lockout" on the keypad, I have tested all the tamper circuits and they are very low resistance. I suspect the main board or remote keypad is faulty although the fault only occured when I removed the panic button for decorating. I cannot get it to reset.

Hi, Just purchased the ACT1313 PLUS Spike suppressor. Could you advise if just the RED/BLACK/EARTH wires only need to be connected or do you also need to connect extra wires from the terminal blocks to an offending circuit. Basically not sure what the terminal block is for? As you have probably gathered I am DIYer not an alarm specialist. Any advise would be grateful

Hi, My G2-20 is set to EOL and all the other sensors I have purchased from you have had EOL built-in. I guess the Activ8 BG I purchased does not. Can you confirm how I should wire this to my Honeywell Galaxy G2 panel. I have two zones spare that I'd like to use for the motion and the break glass feature of the Activ8. I guess I need to wire a 1k resistor between two of the terminals but not sure which ones. Terminal 1 & 2 - Tamper T 3 & 4 - R-PIR (normally closed) T 5 - EOL T 6 & 7 - R-MIC (normally closed) T 8 - +12v T 9 - GND Many thanks.

Can you suggest a package to provide 3 x independently switchable on/off beams of 12m, 9m, 6m span with a control panel and sounder. The sounder to mute after a preset time. the system to be mains/ 12v powered. The detectors to be preferably powered from one end only of each beam. As cheap as possible, p.s. external use near the ocean.

Hi, I already have a Galaxy G2-44 with : 2 Keyprox - MK7 & MK8 1 RF Portal - C079-2 1 Internal siren 5 wireless motion sensors - Honeywell DTPI8M 4 wireless door contacts - Honeywell DO8M 6 wireless Smoke Sensors - Honeywell DF8M 2 Wireless CO sensors - Honeywell CO8M I want to add a Honeywell ECO1005-A to this system as there is not a wireless heat-rising sensor for this system that I can find. First, it's wired so will it work OK with the wireless sensors or will there be any conflicts? Also, do I need a latching or non-latching base for this? Hope you can help and thanks,

Hi, I have a fully wired house system. I need to add another zone to a remote building, a garage, and to run a cable is not really possible. Can you recommend a wireless add on Tx/Rx. The zone will have just two door contacts which can be wired in series. the garage does have mains power if required. The garage is about 80 feet from the panel and has direct line of sight, that is to say no major structures to weaken the signal. many thanks

I am looking to purchase an alarm system and the Castle care has been recommended. On you site i can see the euro mini panel which comes with keypad but as i require a second keypad the only thing i can find is a unit with built in reader. Is there a basic keypad available?

I have a PowerMAx complete wireless alarm system installed in the house. I was wanting to add an additional wireless siren (the system can handle a maximum of 2). I already have the MCS -740 wireless alarm and was hoping to purchase the wired version of this alarm, the MCS-730AC. Can you check for system compatibility. The version number of the panel is: JS702159 B.17.107 JS700421 V.1.0.02

I need to add an additional control panel to my alarm system. The current panel is menvier ts700. Do have one which will be compatible with this or would you recommend installing 2 new control panels and if which ones please?