Intruder Alarms

Hi I bought a Visonic PowerMax + in April Now the voice module is not working properly It seems to have lost a part of the century, so you can not hear what it says Have tried resetting the device it does not work either Now I do not know what to do hi my English is not the best so I will try as best explanation I can when you activate the alarm says larming away please exit now but you only hear the beginning of a word and nothing more so all the alarm would say is not there

I recently purchased a Scantronic 9651 alarm control unit from Security Warehouse; I installed the unit but when I initialised it, it came up with \'Zone Flt\' on all 8 zones; this error is not included in the insstallation manual. I need to speak with someone to establish if the unit is faulty.

I purchased a Veritas Excel panel with LCD keypad (order number 18090). On powering up the system for the first time, the keypad remains blank and does not display any text. The three LEDs on the side are lit and the keypad is illuminated and accepts key presses. Am I missing a configuration step somewhere or is the keypad/panel faulty?

Risco Wireless Wisdom Kit 6 Wireless Devices could please send more details for the bell box is it totaly wire free

i have bought Jablatron Freewave 4 Button wireless keyfob - white (RC-86-W) to replace old ones however when I try to programme them they are not working ? can you give any help on this matter?

I have motion detectors Next K9 PG2. They create false alarm due to small animal walking in the area, How can I configure in order to eliminate these false alarms?

We currently have a Karisma Plus wired system installed. There are 9 zones. It is getting creaky, I have repaired it several times, time for a change. Our Ancient house is not good for wifi, so I want to stick with a wired system for reliability, using existing wires as these are hidden. The Karisma uses a 3 wire id device, which made wiring and set up easy. Is there an equivalent today? Or what do you recommend? Integrating fire detection / alarm would be useful.

I have a Gardtecc 595 panel with a LCD Keypad. Can you supply remote keyfobs for this

I've purchased a replacement LCD keypad for my Accente G4 Mini as the old keypad has a faulty button. I installed the system myself a few years ago so have no issue with the physical wiring etc. I'm just wondering if I will need to re programme the whole system once I change the keypad or are the settings saved in the main panel? I'm just trying to work out if its a 10 minute job or if it will take longer as I will need to re programme the system.

I have recently installed several of your Pet immune pirs, however the alarm keeps on triggering when my two cats are in the house and the alarm is set. My question is, are they only pet immune to a certain height so if the cats jump up on a chair they will trigger it?

Hi, I am thinking about buying a Le Sucre alarm system. I am discouraged to buy a professionally installed system because of the high maintenance charges. Is the installation of the Le Sucre system straightforward enough for a member of the public to install? I have some technical knowledge so it would help if you could highlight any specific challenges. Many thanks.

I am thinking about buying a le sucre alarm system. Could you please advise on the following. 1. Is it possible to set only ground floor sensors at night? 2. Can the system be connected to the phoneline as well as sim? 3. After the two year sim period where would the sim be purchased? Many thanks

I am considering purchasing some sensors and require the red flashing light to be activated as a visual deterant when the alarm is ON and also when it is OFF. I am currently looking at the Viper GL-W thats says the LED is activated by LINK and the GLX-W that says is activated by SWITCH. Can you please explain what the difference is between LINK and SWITCH. Also, The GLX-W PC.09000-20 is priced at

Logic 6 alarm system as ordered, however it appears to be faulty. I was replacing an existing unit and wired the PIR’s, door switches and Exterior bell box and strobe. The system immediately showed a fault on the anti-tamper side. I removed the PIRs and tested the system with door contacts and it worked fine. On testing the 13v power contacts they are not showing any power reading although the batter is running the rest of the system. It would appear that the circuit board is wired incorrectly. I can confirm that the fuses are intact but no power is being shown at the output side

hi i am after a texecom 24 1xd expansion module, do you sell these as you only show the 60 version

We have a customer looking for an outdoor 433MHz wireless PIR detector to add to our V003 GSM wireless alarm system. We don't offer accessories so wondered if you have something that may be suitable.

Were looking to upgrade our currant alarm system Accenta Mini Gen4 (8 Zone) with and FX050 Were needing 15 wired Zones, with the ability to expand. Base Alarm System C006-L-E2 Galaxy Flex FX050 Large box, 2A C072 Galaxy RIO (additional 8 fully programmable zones making 28 zones, available zones 20 wired/8 wireless) TS300 Dual Temperature Sensor (server Room) PR-11B Takex 11m Reflector Active Beam External (big windows) Unclear if these are needed or not R057-CD-DG Remote Servicing Suite with USB dongle & client/server version ? R058-CD-DG User Management Suite (UMS) with USB dongle ? A083-00-01* Ethernet module/Internet Module notes: * Available on Flex panels wit…

Hi I have been roped in to help a friend that has an alarm panel that has died. I am looking for a panel that is 1. Easy to install 2. That can work with Biscuit ID wired sensors 3. Not expensive I think it is 6 Zone. Any ideas?

I'm intrested in a low cost wireless alarm system that I can connect into a PC. I would be looking at about 5 PIR sensors and 2 door sensors to start. In an ideal world multiple codes or RFID tags could be used to set unset.

I also need a manual on how to program GJD wireless PIR's to the reciever. I bought them from you a while ago but the receiver has lost it programming.

I have a Menvier TS690id system and am after another keypad and ID chips. The panel will accept the ID plus chips. Do you stock a keypad that will work with this panel and do you still have id biscuits in stock. Also will your proximity tag readers be compatible with the netled/netlcd keypads already fitted as an upgrade and any new keypad you can supply for the system, if not fitted into the keypad.

I currently have a Visonic MCR-304 receiver used with a MCT-320 Magnetic Contact Transmitter on a door. The MCR-304 has developed a fault and I believe this item is no longer available. I was looking at the Pyronix UR2-WE as a possible replacement. I appreciate I will need to replace the magnetic contact transmitter; is there a compatible device and will the Pyronix UR2-WE be suitable. The MCR-304 is connected to a Texecom Premier Elite 24 and uses the 12 volt from the alarm. Many thanks

I am looking at your product MCR-308 + RL8 on-line and just wanted to confirm the the item includes the relay module (RL8). I want to use the item to add wireless zones to an existing Scantronic 9651 system, could you confirm that this is suitable?

Can you tell me if there is any benefit to having an mcs-730 over a mcs-710 other than being 10db louder?

Hi Received my MCT-234 We require a receiver to work with the keyfobs What do I need to order? Regards Graham