securitywarehouse

Do you do the optex detectors with optional heaters?

Hi, i'm looking to buy a wireless digital alarm system with at least 16 zones. i'll also need the contacts and pirs etc to go with it. Can you help?

I am trying to buy 25 pieces of the Yuasa NP7-12 buy your system restricts to only 5. Can you help?

Please give our Technical Staff time to look at your ticket and answer your query. The link you have provided was not concluded as the member didn't respond to our Technical Staff. We will be happy to sort this matter out for you and if Technical deem the item to be faulty, append a message to your original ticket, check the reopen on reply box and send it back to us. We will then pass the ticket to our Returns Team, who will organise a replacement for you.

I have problem where the dialer will dial out when made to do so through test setup/Engineer mode no problem but doesn't dial when the alarm is activated. Is this Informa faulty?

Can you give me a price for the Powermax Pro please? Your web site says 'call for price'.

Can you source the transformer part ART 850K and add it to your web site please?

what all does the ethernet adapter let you do with the galaxy unit. I was wondering does it allow u to arm/disarm the unit with the honeywell iPhone app.

My internal sounder registered fine with the domonial control panel, and on viewing through engineering mode always registers a high signal (7/10) However, whenever I set (full or part) the alarm, typically every other time I get the 'INT SOUNDER RADIO LINK' error. I've configured the system to ignore these errors and set regardless without requiring confirmation - but my worry is there is a fault which might mean the sounder does not go off in case of intrusion. Last week I tried changing the batteries (on the off-chance the batteries supplied were low given the packaging was open), but this did not solve the problem. The positioning of the sounder is very close to the control panel, and closer than several PIRs and the external sounder, which makes me convinced the positioning is not an issue. Do you have any suggestions for me?

Could you please advise as to whether the Scantronic 723 Keyfob Set/Unset Transmitter works with the ION16 and ION40 Scantronics alarm panels. I need to be able to use for both Set/Unset and PA functions VERY IMPORTANT that both can be done.

Hi I have seen your Veritas R8 alarm range I think the items below are right, please can you confirm they are all correct prior to me placing my order. 1ea.- CQR 6 Core Intruder Alarm Cable 1ea.- Texecom VERITAS REMOTE KEYPAD 1ea.- Texecom VERITAS R8 4ea.- Texecom REFLEX 1ea.- Texecom ODYSSEY 3 LIVE BACK PLATE 1ea.- Texecom ODYSSEY 3 COVER WHITE I have ordered an extra remote, I also need batteries but it says sold out so please can you tell me the batteries I need and cost,order number etc. Please can you also confirm that I am buying this the cheapest way and not missing any offers and that I have not missed anything obvious ?? I dont need an internal sounder. Thanks for your help

Does the powermax pro allow for partitions?

My company has a Scantronic 9752 Product 152/196 alarm system and we need to get some additional alarm fobs. Are the Cooper Prox tags (Product 11/113) the correct ones?

I recently purchased a Scantronic 9651 alarm control unit from Security Warehouse; I installed the unit but when I initialised it, it came up with \'Zone Flt\' on all 8 zones; this error is not included in the insstallation manual. I need to speak with someone to establish if the unit is faulty.

Lastly i purchased some cameras from you a couple of months ago. 2 of the cameras out of the 6 look bad at night time a foogy image. I cant see anything which is reflecting back on the LED's. Its the 2 cameras at the back of a house looking at a garden which it 30m2. I can send you a picture if helps.

I also need a manual on how to program GJD wireless PIR's to the reciever. I bought them from you a while ago but the receiver has lost it programming.

Im looking for an 8 or more channel DVR which will produce the best viewing on a 32"LCD screen. The cameras are 540TVL. The DVR i currently have is producing poor images on the TV. What do you recommend?

Have just received a number of GJD Mini opal PIR's and in each box is a bag containing 4 plastic items. No where in the instructions does it refer to these parts as far as I can see. They do seem to fit in the hole in the back of the sensor where the tamper switch is. There are 3 similar part each with a different length. They may be to waterproof the device but it's not obvious. The fourth piece I've no idea where it's meant to go.

I would be grateful if you could pleas elet me know if you have any BPT NOVA 300 Video monitors in charcoal.

I am looking to replace my current alarm system with a new modern system. One of my main requirements is to allow remote access to the system, and so I am looking at the Scantronic i-on 40. Although all of my sensors are wired the wireless capability will be handy if I have to upgrade in the future. I also require SMS messaging through GSM and PSTN so would be looking to also install these modules as well as one extra wireless keypad. My main concern at the moment is how the wired sensors and PIRs are connected to the i-on 40 system to ensure it will work with my current installation. Can you provide any information as to how the zones are wired on the system, or are you able to provide me with a copy of the installation manual prior to purchase?

Could you please suggest correct replacesment battery for eurosec CPX control panel

I have decided to upgrade my old PIRs, I have looked at the honeywell range but I think they are to big at 90mm long. Could you suggest a nice neat small pir that is not to intrusive for domestic use and of a good make. Is there a suitable pir for use in a conservorty.

Which battery do i need to order?

We have recently ordered the 3K1S from your online store. We then noticed the next item (3K1S-DC). I think we may of needed to order the last item. Could you explain the difference? It would appear to be a different PSU supplied? We just need a wall mountable PSU to power the Videx door intercom and also a door release. I assume the item we have ordered is for a DIN rail and we just need a wall mountable PSU?

I purchased 2 M12 smoke detectors from you, which I wish to use with the Honeywell Accenta Mini Gen4 security system. The engineers manual shows 2 wires, to a smoke detector with a relay base for output to intruder system. On the M12 do I use the 0v +12v terminals or the fire zone?