[EOL(9) wiring]

Hi

 

I cant believe it, but I know that some more have been sent in the post to you, what can I say ( SORRY) 

 

Regards

Elaine

[Is this faulty?]

Hi,

 

I received delivery of the MCS-710 a week ago. Upon installation the test button sounds the siren after 5 seconds, but it will not enrol with the Visonic Powermax base. There does not appear to be any wireless transmission.

 

Regards

[EOL(9) wiring]

Hi,

 

Thanks that will be done for you

 

Regards

Elaine

[IBAN and BIC numbers]

Hi

 

Thank you for that thought, it will get passed on to our Technical Department to see if it can be entered on the screen as suggested by yourself.

 

Regards

Elaine

[9448EUR-95 STYLE]

Hi

 

You are most welcome

Thanks

Elaine 

[EOL(9) wiring]

Hi

 

You are a little star, if you let me know your order number I will make sure they go into your parcel and hopefully you will receive them this time.  Just for the records they go to the same address as on your orders???  I give up with Royal Mail 

 

Have a good weekend

Regards

Elaine 

[EOL(9) wiring]

Hi Arif,

 

I have emailed Risco again with your address and phone number, and asked them to resend, I have also asked them to pop some  in the post to me, so if you do not receive them I will go to the post office myself to send them to you.  All I can do is say sorry again.

 

Regards

Elaine

[9448EUR-95 STYLE]

Hi,

 

If you type Enersys in the search bar all the batteries will show up, you need the 12v 2.3amp for your 9445Eur-95 panel.

 

Regards

Elaine

[9448EUR-95 STYLE]

Hi,

 

I have price promised the 9445EUR-95 panel for you, it is now available on our site for

[EOL(9) wiring]

Hi Arif,

 

This is getting mad now,  I have asked Risco to send them out Recorded Delivery for you, I have been told I've missed the post today but they will go out tomorrow.

I will have my fingers crossed, this time is successful, but I will ring them in the morning to confirm this.

 

Regards

Elaine 

[Came 2 frog kit]

Hi Gary,

 

Thanks for talking to me, all the parts and prices you asked for are on your ticket, and all products are now on the web site for you to order, sorry about the delay, but I had to check with Came to make sure it was all compatible to use together

 

Regards

Elaine

[Quote and Installation of a BPT system]

Re: Quote required for the above property

 

Please below what we require for our building, I look forward to hearing from you with a quote as soon as possible;

 

Supple and Install a "BPT" four button audio door entry system with four headsets to control visitor access.

 

Two handsets to be installed on the ground floor, and two on the second floor.  The entrance panel is to be a aluminium surface with four call buttons.

 

The door to be secured would be an electric release in a brass surface mount housing to work with a Yale latch.

 

We have an electrician who can lay a 4-pair cable from the position of each handset to the entrance panel.

 

I look forward to hearing from you, if you leave your name and number I will call you back

 

Kind Regards

 

 

 

Dean Martin Facilities Management

 

Tel: 01604 250240

[EOL(9) wiring]

Hi

 

I have double checked and sent another packet of resistors out in the post to your delievery address on Friday, I know the post can be slow but you should have received them by now,

Please let me know if they are not with you by Wednesday

 

So sorry about this

 

Regards

Elaine

[ACCENTA 8 MINI SYSTEM]

Hi Neal,

 

The 8EP416 remote LED should be ok with your older Accenta mini, but you can not use a LCD remote keypad, because your panel is to old for it work, hope this helps with your query

 

Regards

Elaine

[EOL(9) wiring]

Hi,

 

I will check this out for you, and get back to you as soon as possible with an answer

 

Regards

Elaine

[Order 17403 - Paypal account now verified]

Hi Andreas,

 

Thank you for that information, I will pass it on to Accounts for you.

 

Regards

Elaine

[EOL(9) wiring]

Hi,

 

The resistors have been sent to you as promised in the post yesterday, so you should receive them shortly.

 

Regards

Elaine

[EOL(9) wiring]

Hi,

 

The resistors should come with the panel, please let me know your order number which you purchased the CPX panel, and we will sent a packet in the post to you.

 

Regards

Elaine

[Accenta LCD keypad backlight]

Hi Bob,

 

Sorry I could not come back to you with the right answer this time.

 

Thanks

Elaine

[Battery fault Scantronic 9800+ .. help!]

Hi Tumbleweed,

 

The Coopers 9800 panel takes up to a 12volt 7amp battery, so I would guess it was fitted with a 12v 7amp  when it was installed.  If you go on the web site just type in Enersys and you will see all the battery sizes for you to choose, hope this helps with your query.

 

Regards

Elaine

[Battery fault Scantronic 9800+ .. help!]

Hi Tumbleweed,

 

The Coopers 9800 panel takes up to a 12volt 7amp battery, so I would guess it was fitted with a 12v 7amp  when it was installed.  If you go on the web site just type in Enersys and you will see all the battery sizes for you to choose, hope this helps with your query.

 

Regards

Elaine

[Menvier m12 [Ticket question]]

Hello cheeky, 

 

The M12 comes with a base and is 12volts, so only for the Intruder panels, but it's a differant matter with the 24volt smokes, they have choices of bases, so are all sold separately,

so I hope this helps you with your query.

 

Take care

Elaine   

[Accenta LCD keypad backlight]

Hi Bob,

 

I have spoken to Honeywell about your query, and unfortunately they say you can not do this. I hope this answers your question for you.

 

Regards

Elaine

[Pairing Powermax + devices]

whats your order number i will check the variant you have from that.

 

YOu are right you will need to restore those issues. It will only function when you clear the not ready. If you check the status it will tell you which units are the problem. Or you could read the log.

[CPX programming guide/manual]

Sorry i meant to add to this post to say i had sent the manual. I assume you have recieved it ok?